Mak.by
540 reviews
October 1
We visited this institution for the first time. We were pleasantly surprised, almost at the entrance, the children were given balloons (it's a small thing, but it's nice, especially not in all Macs. Bye you'll see this). I personally really liked the interior. The staff is polite and friendly. Despite the large number of people, the order was made quickly. Everything is clean, neat, well done))
Well, the food is delicious as usual)
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June 27
I often visit this McDonald's, the service is fast, I often visit on weekdays, there are no queues, always free, friendly staff, clean and tasty. Recommend 👍
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November 15
The food is good, but the wooden cutlery is uncomfortable. However, you stop paying attention to this nowadays. Clean, bright, neat. The thermal curtain over the entrance makes a lot of noise, you're sitting like in some kind of factory.
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October 14
Everything is good, conveniently located, there is Parking for cars, there are enough places inside for all visitors. They cook sometimes fast, sometimes slow, how do you get on what shift
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July 28
In general, I was standing in front of a 5-hour traffic jam on the MKAD, in the direction of Mogilevskaya, watching people eat so well, everyone was happy. I saw a very friendly staff, in general it was cool there. The queues were generally long. It's a pity that on the opposite side of the road all the drivers would be sitting there)))
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May 30
Belarusian McDonald's is the greatest reinvention of the brand and for the better!
The menu includes potato dishes, including pies, which is very colorful and meets expectations! The only drawback is that thin French fries are very easy to spoil by overcooking them. To improve the situation, I suggest switching to a supplier of thicker potato cubes so that it is baked on the outside and a little soft on the inside.
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September 3
What's interesting is, does the boss of this establishment know why McDonald's is so popular all over the world? Externally, everything seems to be the same as it was before: racks, tables, service algorithm, but the result is not the same…
The expectation, that's what makes you go to this place. The expectation that you will get exactly what you dream of.
But today is Mac.buy is roulette. Different tastes every time. Even the consistency changes. Surprisingly. At some point it seemed to me that they were cooking from what arrived without any claims to the result.
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August 3
Specifically for Uborevich, there was no such thing before and now they are sooooo slow to serve, there is often a situation when there are more than 60% of those waiting, including those sitting at the table.
last time, with a relatively small number of people in the hall, the wait for the order was about 30 minutes, but.... when the number was highlighted, it turned out that it was not ready yet, does anyone control it?
About the fact that fries may be scattered on a tray (not hygienic) or something was not reported, it is necessary to remind separately.
In other departments, with much larger visible flows, they cope much faster.
Of the advantages, the hall is mostly clean, the round-the-clock schedule.
upd.
it took a decent amount of time to compare points around the city, everything is fine at many points, the waiting time does not exceed 10 minutes, and on the logoic tract in 3 minutes the same composition, on uborevich waiting from 15 to 25 minutes Karl! at the same time, there is no flood of people, this is most likely a guide!
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July 22
I bought a cake at mak.cafe, 2 ready-made cakes could not be given for 7 minutes. As a result, they were given away on paper plates. No forks or spoons. They came up and asked. The girl didn't understand what we wanted at first. It's a good thing the forks weren't paper. The cocktail was made for 15 minutes. This place has a very strange system, to buy a burger you have to stand in one queue, and to buy coffee / cake in another. It feels like the burgers are being picked at random. The whole burger fell apart. There was a guy standing at the checkout where you can buy burgers and the like. They showed him a coupon for French fries. He didn't even understand what the coupon was and what to do with it. It is impossible to throw out even a cocktail glass, because the whole urn is clogged and it is not cleaned. How can this be considered a fast food establishment? I want to avoid this restaurant and not go back there.
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November 11, 2023
A great and cozy place!
Here, especially, delicious Poppy seed food)))
There are disadvantages:
1. We tried the order with delivery to the table. Yes, I agree, at that moment, there were almost no empty tables and our table was in the bins)))
As a result, the order was not brought and disbanded ...
I had to clarify the order history myself: "They didn't find you, so your order was disbanded ...
After clarification, the order was collected in a minute)))
They asked for balloons for children: today, the ball spinning specialist did not work, the children were left without balls (
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November 25
Mac drive is on top. The service is fast, you don't have to wait long. Polite staff will prompt and help if necessary. The interior is clean and tidy.
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August 20
Service, as in almost all restaurants mak.by the same thing. Specifically, I didn't like the food in this mac, it was very fatty, like meat in burgers, like French fries, very salty and mego-fatty. There are also questions about the waiting time, the institution was filled by 60%, but the order had to wait 20+ minutes, so the order was not fully stocked.
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October 21
Terrible service. The first time I ordered delivery from this restaurant and was very disappointed with the poor work of the staff.First of all, everything was in turmoil. It feels like someone was deliberately pressing on the burgers to make them smaller.The cutlet was bitten, and mold was found on the bun.And why was a lettuce leaf added to the cheeseburger on top of the bun? I would like to get an answer to this question. If there was an opportunity, I would personally drive up to this restaurant and offer to evaluate your work.
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June 30
I was passing through there with the children, to say horror means to say nothing. There weren't that many people, but orders were made for a very long time, waiting for the minimum order for more than half an hour is a long time for a fast food restaurant. In Mogilev, such orders are given in 5 minutes. At the checkout, the guy who understands every other time that he is being ordered, constantly calls the administrator to solve some issue or give back. In general, I wouldn't go there a second time. But there is a small plus, for customers on cars they give everything very quickly.
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November 25
We visited this institution on 11/25/2024, only unpleasant impressions remained. This was expressed, firstly, in the fact that it was not the first time that an order was not reported, and since we knew about it earlier, we checked the order at the checkout and, not surprisingly, one cheeseburger was not reported again. Secondly, the whole order of hot was cold. Thirdly, cucumbers in hamburgers and cheeseburgers are expired, with a characteristic smell and taste soaked right down to the sauce. It was not possible to eat the rolls. On the phone, the manager assured that this could not be and offered to redo the rolls, but, unfortunately, such a taste made him no longer want to ever buy them again. I don't recommend it
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August 8
It's a great place. There is a free place for children to have fun. Fast service. Good location, convenient.
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July 25
It's been a long time since I've seen such a retarded service, the order tracking terminal lives its own life. People are constantly asking for their order. Boxing with Strip sami and Coke waited for more than 10 minutes, although they began to give more complex orders for 10 or more in the queue, when I asked about my order, I noticed that after it began to be hastily packed. I will avoid such a service.
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September 17
This is a normal place, my friends and I always go there. However, very often they forget to report something. No matter how I come, they didn't put the sauce, then the second potato instead of nuggets. And they clearly don't have enough workers. There is often no one at the checkout, you have to wait. And it's very stressful during rush hour. But I like this McDuck
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June 22
We were with the children in the middle of the week. We made an order, a girl came up to our table, put a number plate on it to bring the order to us. I also brought pencils and coloring books for the girls. The staff is very polite and friendly! Everything is clean) we will come again!
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July 31
A good poppy. The first place we stopped when we arrived from Moscow. The food, as usual in the poppy, is good, we ate wonderfully. Minus: they couldn't catch the wifi - the SMS with the code never came.
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November 25
I would like to comment on the service at this point, in 1 the wait exceeded 40 minutes, although at the time of the visit there was a momentary (in the period from 9 to 10, 11/25), in 2 the service of the staff was disappointed, or to be more precise, the guy "Alexander". a disgruntled face and tone of voice. in general, one disappointment:(( v3 asked for a table service - they gave it away as a loan, and then after a friend came up and started to figure it out
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January 13
This place is awesome. the only poppy that is close to my house. The food is fine. tables and self-service cash desks are conveniently located. the toilets are comfortable, there is a large mirror and a Dyson hand dryer 🔥🔥
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June 16
It's not tasty
Burgers have little filling
Potatoes are not tasty
The service is about nothing
Until it came up, the order was not brought
They chose one toy and gave it a completely different one. They asked for a change, said they had no others.
In general, it sucks completely. I was convinced once again that I would NEVER come to the mac again.
They have competitors who are much better.
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October 20
I really love this restaurant, the staff is polite and friendly, they will always tell you if something is unclear. I like all the products 😊
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April 13
Today, on April 13, 2024, we came to breakfast with our son, and we were sooo pleased that everything was fast, delicious, well, just the highest score that can be set. I sincerely thank the person (the guy) who brought us the order. Thank him very much)
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November 11
I waited 10 minutes under the order window while the staff congratulated a colleague on some kind of holiday. I understand everything, but there is time before and after the start of the shift. It would be possible to do this not while there are a lot of cars piled up under the window
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June 5
A separate plus to this place is for a children's corner on the street. While waiting for the order, children can climb in the maze. We often visit with the whole family
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April 28
Review from 04/28. I understand, Sunday, a lot of guests. But there is one thing... There are enough people on shift!!! They walk like sleepy flies, the waiting time is more than 30 minutes. They confuse the composition of orders (they managed to cram a bun with beef into a box from chicken taystee junior, and even at a cost of no more than 10 rubles). I also draw the attention of the management to the falsification of ST! Orders are completely lost from all monitors, but in fact they are not ready yet and are given about 10 minutes after being shot down. In general, learn to work! There is no shift control from the MS. There is no solution to the issues with the guests. Classic: "wait, your order is being prepared." That's it!!! No specifics, apologies, offers of compensation, etc.
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July 20
We were on July 20th at 9.20 am. There were practically no people, and the order time was more than 20 minutes. A combo breakfast was ordered. We went in to eat quickly, as we were in a hurry, but it turned out... A burnt bun was a plus, but these are small things.
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September 15
The last place I go is from hopelessness and lack of time . Get ready to stand on the mac drive for 15-20 minutes. The real mac was faster! Potatoes are sometimes cold and withered. The burgers are cold inside.... There is not enough quality control!
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November 28
11/28/24 approximately at 21:40-45 we stopped at the mac.drive, ordered two maestro chicken burgers and one double cheeseburger
One maestro chicken burger was not reported, I would really like people to be more attentive at the issuance
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August 15
There is always a queue on the Mac Drive that is moving slowly. The last time we ordered French fries, we were asked to drive to the next window and wait. We waited like that for 15 minutes. Then my husband got out of the car, went to the window, where we were asked to wait and it turned out THAT THEY HAD FORGOTTEN ABOUT US! THE HORROR!
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July 5
I arrived at two o'clock in the morning, waited for a few minutes until someone took the order, then for the same amount until someone took the payment and prepared the order, as a result, they forgot to put the sauce and sugar for tea ((( I think I won't go there anymore((
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June 8
The first order was made normally, we met in 15 minutes without blunts, then we wanted to take two pies, not only could no one come to the checkout for ten minutes (a queue formed), so then we couldn't find the change, despite the fact that people paid mostly in small change, then another ten minutes waiting for two pies, as-That's right
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May 23
There are not always a lot of people, there is enough space, but it is dirty, I would advise you to do a general cleaning with chemicals.
The prices are relatively acceptable, they are overstated for some positions, considering that you open a burger for example and want to throw it away, it does not look very appetizing
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September 7, 2023
Милое наследие Макдональдса. Уютно, хорошо, приятно. Вкусный стандарт. Можно расположиться внутри и снаружи заведения. Детям очень понравилось. Есть игровая зона для детей. Жаль, что далековато от метро. Рекомендую посетить.
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November 19
Good location, large parking, but the sauces were pumped up and the fries. For 3 meals, but because of the convenience and comfort, I added a ball.
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July 22
Fast food? It's not about this place. I visit it 2 times a year and every time I am amazed by the waiting time for an order. If you ordered 1 cheeseburger and a Coke, then you can wait 10 minutes. So everyone is polite, everything is clean and tidy, but the expectation negates everything.
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September 8
An ordinary mac buy, but among the problems is that sometimes they can serve non-hot potatoes, which clearly spoils the impression of the restaurant. Also, the waiting time for an order can be from a minute to 10 minutes for an order from 3 positions.
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September 9
It was very unusual to go to the MAC in the Republic of Belarus and see a special Belarusian menu. The hall is clean, there is Parking
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August 18
Bad. The order disappeared from the screen and I had to wait another 7 minutes for it to be collected. Twice they did not report the juice to the child, then the nuggets to the spouse. But they give it away without problems when you say that you didn't report it. In general, the impression is not very good.
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October 24
After McDonald's became a mac.Boo, how many times I don't take it out, every time they don't report something. Is this some kind of joke you have there? Is it really difficult to control the order configuration, is this higher mathematics?
NFC payments via Swoo also do not work.
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July 17
The attitude is bad, the order was waited for 40 minutes. Until they went and picked it up themselves. The food was cold, they forgot about us. Before this order, ice cream with coffee was brought. There was no spoon for the ice cream, probably it should be eaten with your hands. Disgusting service. Also without apologies. The evening was ruined
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April 26
I was on a field trip to the factory. I really liked it. Everything is clearly debugged and signed. Everyone knows what to do and when. Clear. They have amazing rules - every hour employees wash their hands + if necessary, even though they work with gloves
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November 9
Everything is not bad, but the service could have been better (as for the drive) there were cases when the contents of the order were confused, but it was all quickly resolved)
And so everything is fine and delicious 👌
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July 7
Thanks to the administrator Olga- she is TOP♥️♥️♥️ She helped me find a toy for my son, and it makes me feel good) Thanks to your entire team
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August 3
I ordered a grand cheeseburger set through the Yandex food app, which was prepared in this institution
In general, everything was fine, everything was prepared quickly, they brought it too, but once you unpack it all, there are only disadvantages
To begin with, the French fries were cold, as if they had been lying in the kitchen all day, although it would take 5-7 minutes to drive from the institution to the delivery address and they would not have had time to cool down so quickly
The first cheeseburger was impossible to eat, as the meat there was so salty that grains of salt could be felt on the tongue
The second cheeseburger was generally dry, as if it had been lying for several days
A few days before this incident, I had already visited this institution, I waited for my order for about 10-15 minutes, although all the dishes were ready, and the people in the kitchen did nothing but laugh, talk and smoke in the kitchen. After I picked up my order, I tried French fries, which were bland and not salty, which is why my friend and I barely ate them
In general, after such an attitude towards their customers, there is no desire to visit this particular institution.
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June 13
Sooooo delicious food, there are great promotions and combos! And you can also order food from McDonald's in Yandex Go, and this is a big plus!
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July 14
We ordered a takeaway, waited a very long time and when we arrived home, we saw that 2 cherry pies had not been reported to us. And there were plenty of people. It's a pity that they paid the money, but they didn't give it to us. We won't go there anymore.
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July 4
The worst poppy in the city, constantly having problems with delivery orders. The last time they brought ice water and hot spices instead of Cola. This is obviously done intentionally. Because I don't remember any spicy drinks in the poppy
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