Mak.by
290 reviews
May 22
It is much more pleasant and tastier than the Russian equivalent. Everything is much better - from the heart logo to the food! We were especially pleased with our favorite makeovers and socks as a gift! It can be seen that it was done with love, not aggression
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3
November 1
Convenient location, there are free places) I came across friendly staff, very nice))) the prices are quite affordable)) after visiting, you can take a walk in the city center😉
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July 21
Everything looks and is done well, but since I only came here for the hamburgers, my assessment mostly depends on them. And they're all just some kind of mediocre here (by the way, here they call me muffins). And the average ones are because, firstly, they are expensive (5.10 rubles), secondly, they do not look like a hamburger, but like some kind of sandwich (the bun looks like a piece of dough). I can't say anything unusual about the taste, it's just delicious. I personally do not recommend taking/ordering burgers here.
Bottom line: I do not recommend buying burgers.
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October 27
There were a lot of people, it took a while to find a place. Regarding food... I took a snack box, the wings turned out to be sharp (it seems to me that we need to warn about this in advance, we do not eat spicy, the unpleasant sediment remained). The burger fell apart as soon as I picked it up. An unpleasant moment. A nice bonus was the coffee shop at the entrance, but after ordering 2 different coffees, we then guessed where whose was. The apple puff was not impressed, but the cheesecake was delicious. The time to prepare everything is very fast, despite the huge number of people.
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September 2
Despite the workload, they cook quickly. Caesar Roll is a little dry, I would like a little more sauce. The potatoes are good, I am glad that there is not so much salt.
The disadvantage is the large number of visitors, especially schoolchildren and students, whose obscene Russian was not particularly pleasant to dine with
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July 28
It 's a terrible place , it 's not clear what they did .
If in Moscow you can safely go in , place an order and in 2-3 minutes everything is ready , you immediately wait for 10 minutes , because there
are few employees . The toilets were paid for and the ones you can't get into, they entered a code - the door didn't open, are you crazy there? And if someone gets sick and, let's say, is sick, have you thought about it?
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July 3
Despite the workload of the institution at this address, only one ticket office is open. The cashier Svetlana was very slow, we took the Table Service, but as it turned out there was no service to your table, we went to ask why we were waiting for the order for 35 minutes, but we forgot about it, and when they cooked they did not bring, with the excuse that they did not find us. This is the Central Mac.by in Minsk and we did not expect such a service, we will not come to this restaurant anymore.
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2
July 26
The food here is not bad, I take it more than once, but as for the employees, it just amazes me, after waiting for an order for more than 15 minutes, and an order for less than 20 rubles, when I approached the employee, I asked, excuse me, please, where is my order, if the person took the order before, although it was later by the number, for sure, and his order was bigger, to which I heard rudely in my direction that "wait" on this I simply have no words why employees treat customers like this.....
Therefore, I put 1 star, good day to everyone!
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September 1
I went to the Yakub poppy all the time, but it was really the last straw and my last time there. For the umpteenth time, your order is being removed from the tableau, no matter how many orders there are 2-10, or only yours. When your number disappears from the table, you boldly go to pick up an order that turns out to be not ready yet and like a fool you stand at this counter waiting for it is unclear what 👍
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1
1
October 7
The best mac I've ever been to, the service is fast, the food itself is delicious, because of the goodwill of the staff, I want to return to this restaurant once again
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1
May 6
The food is like in all poppies. The potatoes after the re-branding have become less ruddy. The service is good, there is a lot of space, and the waiting time is not long. Terminals for ordering are conveniently placed. Definitely 5 ☆
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June 14
After McDonald's left, the service in all these establishments literally collapsed. Sometimes you wait for your order for 15 minutes, like in a regular cafe. For a fast food chain, it's just sur. Apparently there are no managers on the site. Since your order is hanging on the screens as ready-made, and then you're still waiting for it for a long time. Nonsense.
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August 13
Everything is OK, just replace the burger rolls, please: they are very dry, as if they are not very fresh. I thought this was a feature all over Belarus, but in Gomel everything is great with rolls, I have never seen such dry ones in Russia either.
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January 27
Mac is on the level, as always. A cozy cafe, there are a couple of outlets in certain places where you can recharge, friendly staff. In a coffee place, both expensive and not so expensive, pies, there are macaroons, which is good when you want coffee with something sweet, but not much.
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4
June 8
A chain restaurant with established quality standards. A pass to the toilet using a secret paid code)))) it really surprised me. I have been to many fast food establishments around the world, but I saw this for the first time here)))
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August 24, 2023
Ностальгия по Макдональдс. Все как там.
Расположено очень удобно - рядом с метро.
Само помещение чистое, но относительно. Не очень большой зал, есть немного мест снаружи. Посетителей много, но заказы выдают быстро.
Вообщем, мы остались очень довольны!
1
September 1
Good location, convenient location. Clean, fast service. It's great for a snack.
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October 7
We made an order in the evening, a large flow of people and orders, waited 10+ minutes, received our order (took it with us), arrived home and found an unpleasant situation. Two cherry pies were missing, they just weren't put in the order. The situation is not pleasant, because the money was given for it.
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1
June 11
We were dissatisfied with visiting this cafe on Independence. Not only did they forget about our order (and when they were reminded, they asked for a receipt to find out what we ordered at all ...), the waiting time was 30 minutes, and not all the ingredients were put in the dishes. 1 star.
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2
September 16
Disgusting , a burger with three cutlets looks like one , there are few orders, but the waiting time is long , thank you for apologizing at least, but take the cashier's answer and count it killed. Pita bread is raw , which should not be , I work in catering myself , but the attitude towards customers is terrible . There is no desire to come here anymore
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2
October 25
The quality of service is terrible. My order 74 was waiting for more than 15 minutes, although the order included a burger, potatoes and 2 ice creams . I was just too lazy to get ice cream. At first, they released 25 orders, then only after I complained to them, they moved to collect them for me. Essays the main thing in front of me was only 3 orders.
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February 10
It's a great place, I've been here.The staff is polite, everything is clean and cozy.The food is delicious, nostalgia for McDuck, because now we have Delicious and dot instead of McDuck.It's really delicious!!!
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September 12
Of course, I understand everything, the workload, but. Not making two rolls and 10 nuggets in 25 minutes is beyond the scope. I am already silent about the fact that at least 20 people were served after me. What is this supposed to mean?
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2
July 13
Delicious, clean, neat and kind staff. The waiting time during rush hour is no more than 5~ minutes in the queue, 15~ until the dish is ready
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April 27
I placed an order at 07.38, there is zero in the waiting list at the pick-up counter, except for mine (allegedly). Two minutes later, they call me to the issue, give me a locator, and tell me to wait. At the same time, the order is marked as issued.
Ten minutes pass, there is no order. At the same time, it seems that the flow is minimal. The boy at the counter blinks his eyes, says that the order is being prepared, and it will be soon. And only after 14 minutes from registration, at 07.52 the order is ready. For a moment, there are not a hundred positions, but one. One roll. Which, in the practical absence of a flow or a large number of orders, took 14 minutes to prepare.
I could understand the "heat" or something else, but it's not clear to me. I planned to give a poppy.I'm getting my last chance, and it was probably him.
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2
1
October 22
Delicious, we love mac, although there are often a lot of people here, but it's cool in good company
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June 22
I ordered a cheeseburger, and they put a hamburger. It is unclear why I overpaid .....
When issuing the order, the wrong number was indicated. The staff works terribly. I came in the morning, there weren't many people, but I waited a long time......
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2
March 10
Food, as in any Mak.the service is excellent, the service is also good, the staff is good, the waiting time really jumps from 5 minutes to 15 (I ordered the same thing), I can't say much about cleanliness, because I took everything with me, I didn't take drinks, burgers sometimes less, sometimes more
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3
October 23
Good service, very pleasant and understanding waiters, even unexpectedly meeting such an attitude towards customers
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May 10
The worst poppy in the city. The layout is terrible, wide benches and tables where two people sit, the rest stand. The counters are also scanty, there is really no passage, everything is occupied by self-service kiosks, the tray can be turned out. There are 4 large tables outside, where a crowd of teenagers are sitting in a pile with one Coke. But they just shoved in a poppy and a poppy cafe, well done. Bazaar railway station. By the way, the potatoes were undercooked. I won't come back here and I won't advise anyone
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2
April 16
Standard food.
But the service is extremely slow if there are a lot of visitors, so take more staff on shift.
Yes, they work incorrectly with Yandex-deliverers here, being a large organization, they take away payment to couriers for waiting, they note that the order is ready, in fact you wait 15-20 minutes, couriers spend time without additional payment and do not follow other orders.
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1
1
September 7
It's a good place, but small for such a location. Therefore, the guys, to put it mildly, do not cope. It's been a very long time
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October 17
it's great that there's an alpha ATM, so there are two more, super went in, took off the cash and bought up the entire menu of the institution🫦
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July 16
At the checkout, they always serve with a dissatisfied face due to the fact that there is no change.
Question: why are there not enough banknotes and coins in the cash register?
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2
July 17
It's an ice latte.
In general, they poured the usual hot coffee.
When asked what it is.
They said the ice machine broke down.
The question is, why not cancel the order?!?
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January 30
Everything was delicious, pleasant service, courteous staff, minimum waiting time.Only our neighbors turned out to be uncultured Chinese. They probably don't clean up after themselves. We cleaned up after them.
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1
August 25
The place is good. The only thing I didn't like here is that there are usually a lot of people here in the evening and it's hard to find a place.
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October 14, 2023
The food is delicious, the staff is just a miracle, 10/10, the hall is always clean and pleasant, the service is almost always fast, absolutely always high quality
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3
March 2
One of the longest resticks in the entire universe: no matter 2 people or 100500, you will wait for an order for at least 20 minutes, while the management does not do anything about it at all. Sometimes there is a crowd, and half of the staff at the "lunch" they say "visitors will wait, it's okay," and the manager (not a specialist in guests) just walked around the hall instead of cooking. And there is no soap and paper in the women's toilet, after informing the manager about this, he and 2 staff began to laugh
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3
October 1
A good place to have a snack. Good cuisine. It's a little expensive for a snack.
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October 11
Pleasant staff, everything is clean and atmospheric. Delicious coffee!
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1
October 24
The place is not bad, the location is convenient, but here is a new menu with donuts.... It is better not to order, but to go to the bakery and buy one delicious donut.
The "genius" chef
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October 25
Much tastier than in the Russian equivalent ... everything is clean and cozy.
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September 5
The beef was removed from the burgers for the poppy tomorrow. Now pork. The bun has become greasy and not so tasty. Why not leave a choice. Sorry.(
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2
June 26
They don't have jams and honey - it's sad! And there is no coffee at all - this is generally my nightmare! Sour cream is served with potatoes - it's funny ^_^
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September 23
Remove this takeout by the waiters, they are engaged in this takeout instead of issuing an order, the concept of fast food is lost. And it's so delicious
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1
May 10
I always liked everything. The quality of service has dropped recently. A person had to wait 5 minutes to take an order at the checkout, he was served with a dissatisfied face. I had to wait 10 minutes for a cheeseburger with French fries at 10 p.m. Well, such a fast food...
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1
April 15
Thank you so much for working from Monday morning! You saved our company) Cook 24 burgers and 24 pies in the morning in less than half an hour, definitely a success! Thanks from the whole team❤
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1
September 20
You're standing like a fool, your order was allegedly issued a long time ago , in fact , there are 10 more people like you . You contact the cashier and they say wait , the system is crashing . 🤞🤣
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October 19
It's not bad, but tables could be added. And free up space by the window, which is always reserved :-)
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