Less than a day has passed since we returned from vacation, and I'm already in a hurry to leave a review.
From the very beginning of the tour selection to the return, I really liked everything. I had a specific request: I wanted to live not inside the hotel, but inside Turkey, and I was perfectly understood. 3* + breakfasts is what suited us perfectly. We walked a lot, explored the surroundings, climbed all along and across, in short - we were real travelers! Thanks to Make travel and its lovely employee Vasilina (Mogilev) for their sensitive attitude, accurate understanding of the request and efficiency. For the care during our trip, it was very nice to receive a message asking "how are you? How's the rest?"
There was a willingness to help in any situation, so we quietly enjoyed our vacation and did not worry about anything. We will continue to cooperate with your company. You are great! 🫶
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Алёна Деменчук
Level 3 Local Expert
July 11
Many thanks to Make Travel for making people happy and helping them realize their dreams. I would also like to thank Bogdan and manager Alina Minsk office for accompanying me on the trip. From 28.06 to 11.07.we had a rest in Kabardinka. I liked everything, the accommodation, the living conditions, the kitchen and of course the sea. Good luck in your difficult job.
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iryna rak
Level 3 Local Expert
June 5
Many thanks to Make Travel for organizing a tour to Turkey❤ The trip went off without any problems. We had a rest in Kemer in a 3-star hotel. The hotel is simple, but clean and cozy. The sea is about 5 minutes away. The beach in Kemer is incredibly beautiful, the sea is clean🌊 We chose a hotel for ourselves very quickly and were satisfied with everything. Thank you for organizing the rest 🤗🤗🤗
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Валерия Жеребцова
Level 4 Local Expert
November 21
Thank you to the company Make Travel, they picked up a cool tour to Georgia for us, organized everything, thank you for the good service, special thanks to the manager Diana, she was in touch with us 24/7
I recommend it, the best travel company in the Republic of Belarus
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Аглая Якимович
Level 2 Local Expert
July 3
I liked everything very much, the work of the staff was at the highest level, Ekaterina chose a tour suitable for us according to all criteria. Our trip was good and comfortable, we received a lot of pleasant and positive emotions and impressions. We are very grateful, we will come back again!
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Анна Мегель
Level 4 Local Expert
July 2
Hello, I want to thank Maketravel in Brest once again for the selected tour, especially manager Alesya. She will always advise, answer all questions, and be attentive to your wishes. This time we had a vacation in Turkey Rai Premium Tekirova. The hotel itself, the food, the service, the water park are beyond praise. The color of the sea is like in the Maldives.
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KatrinnPirs
Level 6 Local Expert
October 27
I would like to express my gratitude to the tourism specialist Yana! She took into account all my wishes and recommendations and picked up a great tour to Turkey for us.
All consultations were conducted through messengers. Because I live in Brest!
Everything was very fast and convenient!
We will contact you again!
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Ксения Антипенко
Level 4 Local Expert
June 1
Good evening, it's already boiling!!!!
My boyfriend and I have already flown from this company, everything was great, they were constantly in touch with us, found out how things were, how we flew and everything in that spirit....
This time we turned to them again and already invited friends with us, friends were told that the company was verified and you can contact them at any time.
You've made a big mistake!!!
You are not 24/7, not even 12/7…
We always called you on weekdays, the manager did not raise, there were questions about payments in banks, you did not pick up the phone again, they said that you were on vacation, and we, like suckers, did not know who to contact for information.
They even wrote to Bogdan, the owner of the company, he replied immediately, said that he would change the manager, give the main manager. He gave it to us, and when we needed it, she also flew on vacation…
When we arrived, our friends were given a room not with a sea view, as agreed and paid for, but an ordinary room with a view of the flowers!!!
We are not conflicted people by ourselves, and this is my first bad review in my life, just how can I be so indifferent to work!????
That's what surprises me!!!
And now for all the time there was again a question about departures, we again did not pick up the phone.
It's sad that it turns out this way, but we won't fly through your travel agency…
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Валентин Т.
Level 4 Local Expert
October 21
We decided with my wife to fly to Egypt to take a break from the gray days of everyday life, and chose the Make Travel travel agency. This is our first flight, it was a bit exciting. I would like to express my sincere gratitude to the tour operator Anna for a well-organized vacation, all the nuances were taken into account, recommendations were given for spending time directly on vacation. Thank you for the sincere attitude towards your customers. The rest was wonderful, the food, the views, the sea.. unforgettable!!!
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Андрей 12
Level 4 Local Expert
September 14
I contacted the make travel company with a request to back up a tour to Turkey, but prices rose sharply. Manager Diana offered another option - a Coral Beach 4* hotel in Hurghada, rested from 03.09 to 13.09. I was satisfied with the rest and work of Diana's manager.
The staff at the hotel is friendly, the beaches are clean and to suit every taste (sandy, rocky, nudist is separately fenced and closed from the eyes). There is a pier, a lot of fish near the corals.
The food is varied and delicious, there are a lot of spicy and fatty foods, but there are also enough familiar ones. Lovers of pastries and desserts will be delighted.
To Hurghada by taxi is 3-5 dollars (20-25 km).
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Дарья Загорская
Level 3 Local Expert
September 21
Alesya from Brest helped us in choosing the tour. She helped us decide on the place, took into account all our wishes, accompanied us at all stages. Thanks for the customer focus, as the specialist was constantly in touch, everything went very well.🫶
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М Т
Level 3 Local Expert
February 5
I would like to express my gratitude to the Make Trevel travel agency in Grodno, especially to the manager Anna. The most suitable tour was chosen for the family. Throughout the rest, any issue was resolved instantly, Anna was constantly in touch with us. What I want to say about our hotel - PALMA DI SHARM 4, the rooms are clean, cleaned daily, the food is delicious, the staff is wonderful, the view in the hotel is amazing, the hotel is for a relaxing family holiday. Of the disadvantages, the beach is very far away, it is better to go to a paid beach ($ 2 for four). P. S. I recommend a company for choosing a vacation, the most adequate prices, Anna respect).
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Александра Кот
Level 3 Local Expert
June 1
Dear clients of this travel agency, I want to warn you about the unprofessionalism of the agency staff.
Managers ignore all my requests and questions, do not get in touch, do not supervise you, but on the contrary there is no desire to communicate with you..
They do not have information about changing the departure time , misinformation about the rooms, incorrectly make up applications , as a result , we paid extra at the office for a sea view , but in fact it was not even indicated that we wanted such a room ( we had to actually pay another $ 400 .
There is the same problem with departure .. He has completely changed in terms of time and transfer , and the manager has zero reaction , does not even pick up the phone and does not want to decide anything…
Young specialists, with frightened eyes and a trembling voice, communicate with you.
During the rest, they didn't even ask if we had arrived and if everything was fine with us.
I don't want to contact them anymore..
Never in my life …
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Инна Ильясюк
Level 3 Local Expert
June 5
Thank you very much to Daria for the difficult work!We were picked up by the Swiss inn hotel in Egypt, where we met from two countries. All wishes have been taken into account! Compared to last year (we traveled with another organization), the delivery from the airport is very well organized, check-in on the first line.I recommend Make travel)
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Diana Parfenovich
Level 3 Local Expert
May 27
Egypt was chosen for this year's vacation. It takes 6 hours to fly, the sea is warm. It took 20 minutes to get to the hotel.
White Hills Resort 5* opened in November 2022. The hotel has 371 rooms of different categories - de luxe, rooms with Jacuzzi (both inside the room and outdoors), suites with direct access to their own pool and sea views, for guests of the Royal Club category there is a restaurant. There are seven pools in total, one of them is 16+, five are heated in winter and a pool for kids. A new "Premium all Inclusive 24 hours" catering concept is available throughout the hotel, with locally produced and imported premium drinks, A la carte: Asian, Egyptian and Mediterranean, restaurants with Thai and Indian cuisine. There is a gym, a spa, and a diving center.
Number
The bed is comfortable, the linen is clean, the tap water is running smoothly, the room was cleaned when we were not there, the mini bar was replenished.
The beach and the sea.
Clean, there are no complaints. There is no entry into the sea from the shore. Our hotel shares a beach with the Meraki Resort Hotel. You can go down to the beach by elevator, there are three of them, you can get there by car.
Bars.
I counted 6 pcs., juices, fresh mangoes, strawberries, oranges, etc., alcoholic and non-alcoholic cocktails, beer, chips, coffee, tea, water with and without gas, fruit, a fast food Restaurant is being prepared in one of the bars
.
Everything is very tasty, there is a lot of everything, the food is cooked with soul.There were no queues in the restaurant, there were a lot of empty seats.
The hotel has a mini club for kids, I heard that communication is in all languages.
Make Travel companies- I put 5 for the work*
Thank you for your help in choosing and organizing our vacation!
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Виктория Б.
Level 3 Local Expert
July 1
I would like to express my gratitude for the high-quality organization of holidays in Kemer, Bildibi district! Thanks to the company for the emotions that can be obtained thanks to your work 👍 rest will remain in memory 😍
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Василина Карпова
Level 8 Local Expert
May 17
I always rest only with MakeTravel, because they will pick up the rest that I want and for all my parameters) I want to say a huge thank you to your managers! All the girls are very responsible, always in touch, solved any of my questions and are always happy to help.
Our vacation in Turkey was a great success, everything was taken into account) Delicious varied food, cool, big, beautiful hotel! And the beach is just a fairy tale, sand, a gentle entrance, everything is as we love!
I wish you only prosperity and lots of sales)
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Сергей Васюкевич
Level 3 Local Expert
June 11
The second time with Make Travel. Excellent selection of the tour, everything is fast and clear. We had a rest in Hurghada, Pickalbatros Citadel. An unforgettable vacation on the Red Sea!
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Ирина R
Level 2 Local Expert
July 9
We had a rest in Turkey (Alanya) at the Asrin Beach Hotel. The territory of the hotel is small.
Beach.
The beach is a 2-minute walk along an underground passage.
The beach is sandy, there are enough sun beds. The entrance to the sea is sand and small pebbles. The sea was calm without waves. There is a bar with alcoholic and non-alcoholic drinks on the beach, and burgers, vegetables and fruits are also offered from 11 to 16 o'clock.
Hotel. As for the hotel itself, the rooms, to put it mildly, are tired, there is cleaning, but, one can say, there is none, because the sand always remains in the shower after cleaning, the towel is changed only upon request (just leaving it on the floor does not help).
Food. There was enough of it, no one would be hungry. In the evening, fish, shish kebab, chicken, lamb, shawarma are cooked on the grill. The only thing in the evening at the bar was to stand in a huge queue for drinks, which was terribly annoying.
What conclusion can be drawn if someone is traveling for the first time and for the sake of the sea and does not plan to spend time in rooms, then the hotel will suit you, and if this is not your first vacation in Turkey in 4* or 5* hotels and there is something to compare, then it is better to pay extra and look for something better.
I also want to express my deep gratitude to Make travel and Diana (Mogilev) for their constant support and support throughout our vacation. We will definitely come back to you!
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Максим Новик
Level 3 Local Expert
September 13
Dear clients of this travel agency, I want to warn you about the utter incompetence of the managers. He ignores my requests, cannot clearly answer my questions, and constantly resets them. I do not advise this company to anyone, but the management should think about the expediency of further employment of their managers of this company. If it were possible to put less, I would put minus 5 stars, disgusting service, I do not advise anyone.
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Екатерина Савощик
Level 3 Local Expert
June 17
Good afternoon!!!I want to express my gratitude to the Make Trevel company, especially to the manager Anna from Grodno, even at a distance Anna picked up, advised, advised in everything, was always in touch, now I don't have other companies and managers, I stay with you and Anna!!!!
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Ольга М.
Level 2 Local Expert
July 26
A wonderful company. I went with make travel three times, and throughout all the trips I was accompanied by managers. At four in the morning!!! They wrote about the postponement of the flight. It is also nice that you will always find a hotel for your minimum budget. special thanks to Maria and Vasilina from the Mogilev office
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Рина Бринк
Level 3 Local Expert
July 1
Great company. We have selected a tour according to all requirements and criteria. Special thanks to the manager Alesa, she was in touch and supported all the time. We are thrilled!
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Настена Соболева
Level 3 Local Expert
October 23
Good afternoon, I want to express my deep gratitude to the manager Anna (Make Travel). For our vacation in Egypt. The service is good, the food is for every taste
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Дарья Шалак
Level 3 Local Expert
August 24
We went to Abkhazia in August, we really liked everything. We were delighted. Thanks to the employee Anna. I picked up the tour, painted everything, told it.
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Вера Б.
Level 4 Local Expert
March 29
Anna, a tour operator from Grodno, very quickly picked up a tour to Dubai for us, literally 1.5 weeks before departure, took into account all wishes and requirements, consulted on all issues and was always in touch, was correct and polite, everyone was delighted with the tour and her professionalism.
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юлия грань
Level 6 Local Expert
October 20, 2023
We recommend you to cooperate. We use the services of this travel agency not for the first time. Today we arrived from Hurghada, manager Alesya from Brest (by the way, we worked online from Minsk, very convenient!) picked up the tour according to our preferences. We returned with good impressions. Everything was as stipulated - a really good hotel, a room (it is not uncommon to be beautiful only in the picture)!
We were satisfied with the rest, as well as with the work of the manager - Alesya quickly picked up hotels to choose from, stipulated all the pros and cons, promptly answered any questions that arose. Thank you.
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андрей к.
Level 2 Local Expert
August 26
I would like to thank MakeTravel and separately manager Diana for organizing a vacation for our family. We really enjoyed it, thank you very much.
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Лилия Панкова
Level 2 Local Expert
May 22
Before writing my review about the Make Travel agency, I ran through the previous ones.... I can't say anything bad. On the contrary, Agent Violetta from Brest helped us choose a tour, taking into account all requests. I was in touch almost 24/7. We worked online, because we live in another city.
We had a rest in Sharm El Sheikh. In general, the holidays were long ago. The beach and access to the sea were more important to us. The Red Sea is beautiful. The hotel itself is also great (Ivy Cyrene Sharm) +14. Quiet harbor 🙂, without children. I would like to diversify the cuisine a little. But they weren't hungry. There were no queues either. When we arrived, the hotel was half empty. The staff is friendly.
They even brought a cake to the room - a compliment from the hotel in honor of her husband's birthday. However, the next day, after I asked the girl who approaches the visitors and is interested in their opinions and wishes about the work of the hotel.
We arrived out of season, so there was no animation. But it didn't spoil our rest. Caught moving before leaving.
I thank the agency for my vacation.
Everything was fine!
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Мария Ровченя
Level 3 Local Expert
March 29
Hello, I used the services of the Make Travel travel agency, manager Anna worked with us in the city of Grodno, we were very satisfied with the selected tour, manager Anna explained everything, helped with all questions, thank you so much for the excellent work done.
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марк б.
Level 3 Local Expert
October 20
Good afternoon!
Hello
I want to clarify right away, I do not put all companies and all employees on a unit, but specifically I came across an irresponsible specialist who could not even translate the dialogue to the specialist I needed, so the impressions were not OK, the unit is rather like motivation for such…
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Виктория Соловей
Level 5 Local Expert
September 8
If it were possible to put zero stars, I would be happy to do it.
They say one thing and promise, you come and see a completely different picture
Comments on Instagram are deleted, they promise to contact, but they don't do it,
It is not a client-oriented agency at all.
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Сюзанна Хуссейн
Level 4 Local Expert
February 20
Thanks to the manager Anna from Brest, who picked up a good tour for us to Hurghada at the King tut hotel. The rest was great! We have used your company's services before and hope for further cooperation.
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Лиза Боровская
Level 2 Local Expert
January 9
Thank you very much to Make travel for a wonderful vacation. In particular, I would like to thank the excellent manager Anna (Grodno). Anna accompanied us at all stages of the entertainment. We always received competent answers to questions and support. Anna was in touch at any time of the day.
Thank you very much 💗
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Евгений Иванов
Level 2 Local Expert
September 25, 2023
Очень понравилась работа персонала! Грамотные и квалифицированные специалисты! Помогли выбрать направление отдыха, подобрали отличный отель! Во время подготовки к отдыху и на протяжении всего отдыха никаких вопросов не возникало! Спасибо вам большое за незабываемый отдых!!!!
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Елизавета М.
Level 3 Local Expert
September 26
Hello, thanks to Make travel and manager Alesa for your professionalism and responsiveness. This is my second vacation with your company and I will continue to contact you 👍
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Evgenia
Level 3 Local Expert
October 1
Hello everyone, we have chosen the Eldar Garden resort 4* hotel for our holiday in Turkey. Located in Kemer, Goynuk
We were very worried, because the reviews about the hotel were dubious, they say "they don't clean, it's dirty everywhere, boring, fun only for children, etc."
The flight was excellent, we flew in the afternoon with gorgeous views😍
About the hotel - we are delighted, we really liked it. For your money, it's perfect. After talking to the guys from other 4* hotels for the same money, ours is definitely better
Beautiful room, beautiful view. Cleaning every day. There were swans made of towels too😂
There was not only the usual alcohol on the bar, but the blue lagoon, sex on the beach, Baileys. It's just delicious
They always entertained, both in the afternoon and in the evening. Exercise, darts, water polo, etc. In the evening, first a children's disco, then adult events - Turkish night, karaoke, Miss Hotel and the like. There are different events every day. Very funny workers, always agitating to participate
The sea is warm, it takes about 7 minutes to walk from the hotel
We've been on a lot of excursions. Turkey is a great place to relax 🥰
Manager Daria (Grodno) always answered my messages quickly, even late at night
So thank you for spending our vacation with you. Next time, just for you, Make Travel ❣️
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Диана
Level 3 Local Expert
October 31
Thanks to the Make Travel team and manager Daria for organizing my tour to Dubai. Everything was just fine and without any overlaps
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Анна Матейко
Level 5 Local Expert
February 24
I would like to express my gratitude to the travel agency Market Trevel, and especially to the manager Anna from Grodno. Before coming to her, we went around more than one travel agency, but it was Anna who heard and picked up the tour of our dreams. Thank you so much to her!!! We were difficult clients, but she handled everything with us.
I would like to note that throughout our vacation, Anna was in touch and answered all our questions.
We will definitely spend our next vacation with Market Trevel.
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Matthew
Level 2 Local Expert
October 19, 2023
I would like to express my great gratitude to Make Travel for their professional and caring organization of my recent tour. From start to finish, every detail was perfectly planned and taken into account.
The entire staff of the company was very friendly, professional and always ready to help. They answered all my questions, took care of my comfort and improved my travel experience.
I sincerely recommend Make Travel to anyone who is looking for an unforgettable trip. They created wonderful memories that will stay with me for the rest of my life.
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Алексей Д.
Level 3 Local Expert
July 7
I want to thank the MakeTravel agency, we flew to Turkey with my wife and child, we liked everything.thanks to Violetta's manager)
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Екатерина Петкевич
Level 3 Local Expert
September 19, 2023
Хочу поблагодарить турагенство Make Travel, а в частности агента Екатерину! Помогла выбрать потрясающий тур на остров Кипр! Полностью рассказала о всех плюсах и минусах данного отдыха, нашла прекрасный нам отель, перелет и трансфер были очень комфортные! Спасибо вам за наш отпуск! Вся семья в восторге!)
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Дмитрий Муратов
Level 3 Local Expert
October 15, 2023
I want to express my gratitude to Make Travel for a wonderful trip to Turkey, to Alanya. The hotel was perfect, and the manager Ekaterina provided incredible help. It was an unforgettable experience and I look forward to the next trip with you.
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Виктория Якубович
Level 4 Local Expert
June 9
We turned to Ekaterina's manager from Brest for the selection of a tour! Customer service is disgusting! I will never come here and I do not advise anyone!
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Наталья Прищеп
Level 4 Local Expert
November 10, 2023
I recommend entrusting your vacation to this travel agency. Excellent tour organization, friendly and responsible managers (Daria and Ekaterina worked with me).
Thank you for your work)
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Олег Ханануев
Level 3 Local Expert
October 24
Good support on all travel and logistics issues. Constant communication and prompt answers to questions.
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Виктория Банец
Level 2 Local Expert
April 3, 2023
Отдыхали в Хургаде с 6 по 14 февраля, за выбором тура обратились в данное турагентство. Помогли с выбором в пользу отеля Sunny Days.Отдыхом остались очень довольны! Менеджер турфирмы всегда была на связи и давала подробные консультации по всем интересующим вопросам)Также поделились с нами лайфхаками, которые мы удачно использовали) Советую обращаться в данное турагентство👍
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Николай Кабанов
Level 8 Local Expert
July 14, 2023
Данная фирма активно ищет сотрудников в Гомеле и им нужны
Горящие глаза
Умение убедить клиента;
Готовность учиться и развиваться в данной сфере;
Умение быстро находить общий язык с людьми;
Внимательность;
хорошо поставленная устная и письменная речь;
пунктуальность и исполнительность.
Остальному всему мы обучаем!!!
Вопрос чему обучают невозвращать деньги. Только через суд и издержки судебные и моральный учнрб и пользование чужими деньгами нужно учитывать в претензии.
Аризона удачи.
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Arizona
Level 2 Local Expert
February 8, 2023
Добрый день. Ранее пользовались 2 раза услугами данной турфирмой, все было хорошо. В Феврале 2022 года забронировали тур в Турцию на начало июля, внесли 30 процентов стоимости. В апреле по личным причинам решили отказаться от поездки, в мае было написано заявление в турфирме. Туроператор у нас была Альбина Лисовская. Обещали, что вот вот вернут деньги. Через месяц ничего не слышно. Все время связывались сами- учлыши ответ мол туроператор через которого бронировали обанкротился и деньги буду возвращать через суд.Но обязательства на себя берет турфирма мэйктревел, через которую мы бронировали тур, а иначе зачем она существует. Деньги свои мы не можем вытянуть уже 8 месяцев. И,о, наконец то турфирма с нами связалась и сказала приезжать 8 февраля 2023 года за деньгами( сказали вернут половину суммы сейчас и половину через неделю). Муж явился в указанный срок,на что был отправлен домой со словами что наш туроператор Альбина Лисовская уехала, деньги мы сегодня вам не вернём. Муж позвонил бухгалтеру, был ответ мол я больше не работаю бухгалтером , а другой бухгалтер тоже уехал. Это просто дичь и неуважение к своим клиентам. Можно хотя бы было позвонить и предупредить! Ну что ж, будем обращаться в суд, заявление уже написано у юриста. Никому данную фирму не рекомендую, хотя раньше у меня не было к ней вопросов. Всех знакомых я предупредила чтобы с ними не связывались. Обращение ужасное, никакого уважения к своим клиентам, вы им просто неинтересны когда внесли деньги. Значит придется потратить свое время и нервы, но раз данная турфирма так работает, значит будем решать дела через суд. Данная фирма не должна существовать Беларуси!
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Артем Абраамян
Level 4 Local Expert
January 22
We used the services of this agency, liked everything very much, were satisfied and full of positive emotions.