Mama Doma
Address
Business hours
Closed until tomorrow
Directions
Vakzalnaja
98 m
DS Družnaja
58 m
Information verified by owner
25 reviews
December 1
I ordered delivery this morning (or rather yesterday, 11/30/2024). It was 4 pancakes: with condensed milk, with nutella, with machanka and with ham and cheese. In general, of course, 3 out of 4 pancakes were normal, but the pancake with condensed milk somehow turned out to be without condensed milk. Okay, the filling was mixed up, I could understand that, but this pancake was without any filling at all. That is, they just rolled an empty piece of dough into tubes and threw it to the courier. Of course, I can understand that the workers were probably in a hurry and because of this a similar situation arose (or maybe they just worked like crap), but still I would like to avoid such situations in the future anyway. I hope for your understanding and give 2 stars for motivation :)
See original · Русский
September 26
We ordered delivery at this institution (09/26/2024) . We ordered two portions of pancakes and a pancake. They brought the wrong order at all (at first they told the courier that he had mixed it up, but the courier immediately said that they gave him only one and he could not mix it up, before they gave him an order that was not ours in the end, they gave him another one first, and after a couple of minutes they took it away and said oh, they mixed it up). After talking with the courier, they immediately called the establishments, the manager began to ask what the order was and then said that they basically did not have such orders (which they brought to us and the one we ordered) redirected to write to Yandex delivery.
After talking with the courier again , we decided to call the manager of this institution back, the second time she said that there were such orders and the courier could have mixed up the addresses (only one order was given to the courier). After calling back for the third time, the manager looked at the cameras and said that the order that was brought to us was given to the courier at 13:16, and our order was accepted from them at 13:30 and did not explain how the order that was brought to us was accepted and made much earlier and got to our address if our order was He was accepted by them much later. And again, she said to write to Yandex. Delivery , because it 's not their fault . It all lasted until 17:30 in the end, we had to eat what was brought (the potatoes were tasteless, a small cutlet). We are very unhappy with this particular point and this staff. At other points, everything was fine and there were no problems.
See original · Русский
1
2
May 21
The atmosphere is pleasant, there are always few people. The food is very tasty and quickly cooked. The waiting time is short, 10 minutes maximum. A good substitute for some fast food, cool homemade food, a natural compote product)
See original · Русский
5