I want to leave a review about the work of one of the sales consultants in the Mark Formel store in the Almi shopping center.
Today 09.11.2024 at about 18.50-19.40 I was shopping in this store. A consultant girl of slender build with long black hair (near the shoulder blades and below) loose worked in the gym (unfortunately, I could not see the name on the badge).
Not only did this employee completely ignore what was happening in the hall: I couldn't hang my jeans on the hanger, because the hanger had weak pinches and the jeans were falling all the time. This employee, standing right in front of me, did not offer me any help to pick up the fallen jeans, although she saw that I had a lot of things in my hands. No help to hang them when the rack was bursting and it would be difficult to hang clothes there even with free hands.
But worst of all, I watched a picture of an elderly woman who wanted to take T-shirts for her grandson for the promotion (3=2), and asked this consultant to pick up a pair of T-shirts for a 17-year-old guy, size L. The way the employee began to ask a 60-70-year-old woman about her face and clucking!!! the style of the T-shirt, the length of the sleeve, justifying this by saying that "she doesn't understand your grandson's tastes" - you just had to see. And it was clear to the horse that the woman just wanted to make a gift to her grandson and take some kind of T-shirt. And clearly this elderly woman does not understand the subtypes of T-shirts and their style!! All my life, I thought that consultants were needed to HELP a customer make a purchase, and not so that someone's unhappy grandmother would face a vile and arrogant consultant, and that it would be my grandmother who would have to STRAIN to tell the consultant which T-shirt to bring her!
To summarize, I want to express my absolute disgust for this employee, and wish the management of Mark Formel to select people for work so that the buyer does not have the feeling that he still owes the consultant something for his help (because as far as I understand, the consultant receives money for his work!). This female consultant should at least be fired, and at most not allowed to work with people with such a physiognomy and manner of speech. If you can't handle your emotions or don't know how to work on promotional days, change your job to one where you don't need to communicate with people. But if you go out to communicate with people, be kind, do your job so that after contacting you, the person does not have feelings of shame and worthlessness. It is a pity that this unfortunate woman encountered such a vile service when she wanted to make a gift to her grandson. And there are no questions about the products, as always at high quality. But I don't set foot in this MF store anymore.
P.S. Even in the Green shopping center, where the flow of people is much larger, all the consultants are tired, but with a sincere desire to help the client. Who let this boor work in the Almi shopping center, I won't say otherwise, it's not clear to me at all.
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Signtone
Level 11 Local Expert
September 25
A store with a good assortment despite the modest retail space. The prices are adequate, the staff is friendly, I strongly recommend visiting this store.
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Мария Григорьева1994
Level 5 Local Expert
October 26, 2021
Отличный магазин, всегда есть размеры и разнообразие моделей, один из не многих павильонов где можно прикупить себе и мужу и детям, хоть магазин небольшой и людей бывает достаточно, но очередей нет ни в примерочную ни на кассе. Девочки- продавцы- консультанты- кассиры больше молодцы, стараются всем уделить внимание, всегда приветливые, очень приятно приходить за покупками.
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Виктория Владимировна
Level 9 Local Expert
June 4, 2023
Магазин не большого размера, поэтому выбор не очень. Персонал вежливый и внимательный
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Рома Л.
Level 3 Local Expert
July 21
Misled with the size of the gift
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Vl-Dracul
Level 8 Local Expert
August 13, 2023
Побывав в магазине сложились не приятные впечатления, грязный и пыльный магазин.. пыль видна не вооруженным глазом, примерочные , касса..
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m_moroz Мороз
Level 17 Local Expert
September 18, 2021
Хороший магазин, постоянно обновляемый ассортимент, все новинки с производства попадают сюда в первую очередь. Продавцы вежливы и внимательны, торговый зал хоть и небольшой, но грамотно организован.
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Татьяна К.
Level 7 Local Expert
November 10, 2022
Отличная марка одежды. Правда найти XL, а тем более XXL - всегда проблема... не все же дюймовочки))), хотелось бы обратить на это внимание производителя. А так, обслуживание хорошее
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Маша Б.
Level 12 Local Expert
February 16, 2023
Больший выбор одежды чем на аутлет и др. магазины маркформель. Хотелось бы почаще делать скидки!
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Наталья Тарасюк
Level 5 Local Expert
July 26, 2023
Периодически посещаю магазин у дома, т.к. люблю продукцию марк Формэль.
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Денис СД
Level 13 Local Expert
July 2, 2023
Рекомендую, классный выбор п красивые принты !
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Жанна Ловчая
Level 7 Local Expert
November 19, 2023
From minus fitting rooms, small and small
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Anonymous review
August 21, 2021
Хороший магазин, достаточно широкий выбор одежды, хоть магазин и небольшой. Хорошее качество. Часто бывают скидки и распродажи. Вежливый персонал. Рекомендую!
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ЮЛИЯ Лесяк
Level 11 Local Expert
September 24, 2021
Мне нравиться большой выбор и детского ассортимент большой спасибо все хорошо
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Саша К
Level 7 Local Expert
November 21
Stable store
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Елена Чистопьян
Level 4 Local Expert
October 23, 2022
Желательно. побольше больших размеров.
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Алина Прудникова
Level 9 Local Expert
October 21, 2021
Хороший магазин с большим ассортиментом, есть и акции.
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алекса Гол
Level 5 Local Expert
September 17, 2020
можно кое-что подобрать из детского....
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Anonymous review
June 12, 2020
Нужный магазин в удобном для покупателей месте
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Alesia E.
Level 9 Local Expert
June 7, 2019
Качественный трекотаж. Детские вещи очень радуют.
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Алеся Старикова
Level 15 Local Expert
September 23, 2019
Отличный магазин. Люблю этого производителя.
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Сергей Швайбо
Level 12 Local Expert
January 4, 2019
Нередко захожу.Можно купить качественные вещи.Обслуживание на уровне.
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Павел Новосадов
Level 7 Local Expert
June 15, 2019
Жена периодически посещает. В целом всем довольна
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Елена Я.
Level 5 Local Expert
September 3, 2018
девочки, купила прикольные носочки парню с трольфейсом, кайфанул и долго смеялся😁