My husband bought a house suit, which unfortunately did not fit. We came to make a refund to purchase the same suit (in a different color), but in a larger size.
Sellers made refunds in silence with dissatisfied faces. After my husband and I took another suit and went to the fitting room, we heard the sellers all over the store start discussing that they (literally) had a refund.
After that, the desire to make a purchase disappeared.
If sellers are offended by something, then it seems that they should not work in the field of customer service.
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Александра Е
Level 11 Local Expert
January 26
When I come to Belarus. I always go to the stores of this company. I definitely buy homemade suits from them, because the best quality is the best.
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Анжелика Аляева
Level 10 Local Expert
December 12, 2023
The store is spacious, the assortment is large, but everything is of the same type, if a home suit, then all sets have trousers, narrowed and on the cuff! There are some "collective farm" beginnings, in general, I love Belarusian knitwear very much, and in Russia I go to the Kozy Home chain of stores, they present Belarusian knitwear for every taste, purse, but for some reason there are no such things in Belarus itself, it is very strange. I was also surprised that such a thing is advertised by Utyasheva Leysan🤔