Mark Formelle
33 reviews
January 12
Good choice, pleasant prices, positive staff. But it's very crowded, it's a big problem to miss someone. A little more space would have been great.
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April 28
It's a nice little knitwear store, but there are no shirts there, but you can go for other things.
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April 4
It's good to drive up, there aren't many people, but the store itself isn't big either.
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September 22, 2024
The store is not bad, a question for the managers-is it really impossible to come up with anything so that the laundry does not fall off the hangers.You take one thing (I mean underwear) -5 falls to the floor.
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April 22, 2024
Everything is fine, the assortment is very small, the baby is very quickly disassembled.
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2
December 2, 2022
I had previously purchased an item from another company store, it did not fit the size and I wanted to return it back. When buying, I was told that I could take it to any store if I had a receipt and the card from which the payment was made (the main thing is that it was not a Halva card).
Yes, according to the information from the website markformelle.by (see attached photo) it is possible to return the goods of proper quality within 14 days to ANY STORE in the chain. However, the store's employees (at the address ag. Lesnoy 19B) were extremely dissatisfied with the fact that it was necessary to pick up the goods that were bought in another store. The staff demanded that I provide a passport or a photo of him, they did not even want to hear what information
was provided in another store. I asked for what purpose a passport was needed and what they wanted to see in it. The consultant rolled her eyes and, smacking her lips, dropped the phrase "well, look at the last name, registration address."
Why do I need personal data if I have a purchase receipt, a product of proper quality, a card!? (Fortunately, there are competent people in Mark Formel's technical support and they replied that only the full name was needed (see the appendix))
I was refused to provide a passport because the actions of the employees violate
The Law of the Republic of Belarus "On Consumer Rights Protection", paragraph 4, Article 28.
The employees categorically refused to refund the money. They said that I was misinformed in another store and incompetent sellers were working there, they sent me to take the goods to that store. When I asked for a complaint book, the employee complained, "Oh, well, everything is clear with her."
It can be concluded that the store does not value its reputation, does not value customers' time, none of the employees of this store knows the information that is posted on the official website.
Would I want to return to this store? Rather no than yes.
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2
June 28, 2024
It's a little cramped in the store, but the staff is wonderful
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February 3
A good store near the house is very convenient.
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August 25, 2023
There is very little space for so many clothes racks, narrow aisles interfere with a calm choice.
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1
1
July 5, 2023
The shop is a good choice, the location, the staff, the fitting rooms are all good!
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2
April 13, 2023
If you don't come in, it's unbearably stuffy! There is absolutely nothing to breathe with! The staff seems to be satisfied with this. And the things after fitting that did not fit, please hang them where you took them!
K - CUSTOMER ORIENTATION
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3
2
April 21
Quality items
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May 9, 2023
Great store! It's a little cramped, but very cozy.
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3
November 7, 2022
The prices are reasonable, the sellers are polite and friendly, the assortment is for the whole family
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1
November 22, 2023
Nice little shop. There is a choice.
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3
August 2, 2023
A small shop with a decent assortment
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1
June 5, 2023
The assortment is good, there are no queues, the sellers are polite
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1
July 3, 2024
A good store
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2
April 2, 2024
High prices
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1
October 7, 2023
A small shop
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1
June 15, 2023
Very expensive and rude dirty in the locker room
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1
March 26, 2023
The usual store of this brand
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3
February 3, 2020
It is a large room, but the assortment is meager compared to other MF stores. The staff is so-so, they had to come back twice, they forget to remove the magnetic clips from the purchased items.
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5
1
December 30, 2022
A small assortment.
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2
1
April 15, 2021
There are a lot of things in a small space. Stuffy
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1
November 13, 2019
A very cozy store, a large selection. I bought a couple of things
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4
1
February 13, 2020
Excellent store .For a little money, you can buy decent things.
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5
2
June 30, 2021
Price quality at the level of yu
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3
January 2, 2020
An ordinary store of this chain, but very small and with a mediocre assortment
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6
1
May 6, 2020
A good range of clothes
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2
May 24, 2019
My beloved Mark Formel, near the house
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4
1
November 30, 2019
The choice of naskov is small
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5
1
December 26, 2019
A regular store
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5