The store is a little more than walking distance from the house in the area. There are all the products for every day. Some of his cooking with delicious dishes: salad, pate, and (as for me, just a bomb) bread rolls. The only thing is that there are long queues during rush hour

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kito 84

Level 5 Local Expert

05.02.22 Sell overdue. 06/26/25 In the evening, on my way home, I went to get sugar, took cottage cheese for one thing, and opened the result in the photo in the morning. I won't be there anymore, even for something that can't possibly go bad. I'll update the review:Yandex, why the fuck are you rejecting photos with mold? customers should see what's on sale there.After all, they describe the whole situation as well as possible, because you yourself are asking to write a review in more detail and add photos????

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Natalya

Level 12 Local Expert

The management of the Martin store chain should consider the relevance of the position and competence of the employee of the Martin store at Zhilunovich 18, who went to the hall to resolve the issue, did not introduce herself, behaved unworthily, spoke arrogantly, mincing every word she said. I asked who you were, she said the head, the last name is Shchur. Recently, we went to a store to buy Prosciutto meat for a special offer. There was one piece weighing about 800g on sale, my husband asked to cut the piece into two parts to buy half, and then it started) at first, the sellers were outraged that this meat could not be cut, etc., As it turned out, the manager was called, she began to prove in an outrageous tone that they would not cut this piece, since everything what can be cut is in a glass case, and this piece was on a separate shelf. Funny) isn't it. Shchur could not explain her actions in any other way, and refused to submit documents at the request of the buyer, which stated that the store had no right to divide meat into full-fledged pieces. But she persistently offered to bring a book of complaints, which we refused and of course left without the planned purchase, the mood was spoiled. We arrived at the Martin on Kolesnikov store, there was a much better choice, a polite, responsive seller took out and showed all the pieces of Prosciutto meat, helped to choose and, at the first request, cut off half of the piece she liked. We left this store satisfied. Here is an example of excellent customer service! You can contact them for experience. What is the problem of the employees of the Martin store on Zhilunovich? Non-compliance with positions, incompetence, ignorance of the rules of food trade, conflict with customers, inability to solve the simplest issues, lack of manners, rude attitude towards customers (employees do not have job tags, the seller is constantly absent from the meat department, does not come out immediately and with a sullen face, you have to wait) In general, I always liked the store itself, convenient location, good Parking, spacious hall. Put things in order! Conduct educational work in the team, this will increase the level of customer service and, accordingly, the turnover. To be continued, there will soon be a review about the incident on the same day at the Martin store on Nemanskaya Street.

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199 reviews