They celebrated their son's birthday. We stopped by in advance and purchased a package for 5 children, the cost of which is 38 thousand - this is 18 thousand animators and 20 thousand entrance to the play area. We left an advance payment of 10 thousand. The table was paid separately.
However, upon completion, we were required to pay from above separately for children in the play area for 4 thousand each.
Why then offer packages and prescribe that the entrance of children is included in the package, and then they demand to pay separately.
What do we pay for if the package says that the game area is included?
The staff is at zero, a woman is constantly trying to be rude at the entrance.
As a result, the party was ruined. They left with extremely negative emotions.
We will never go there again in our lives and I do not advise others.
The only thing is that animator Andrey gave his best 100%.
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Ксения Мымрина
Level 5 Local Expert
October 17
Everything is fine, but compared to that year it has become dirtier everywhere. Children's room,dining room,toilet.
There are few staff in the children's room, no one cleans. For rides + seniors, there is always no necessary person, you need to call.
The director guy probably came right away and put things in order.
He swore at the waiters.
Everyone ran in at once.
The tables are not cleaned at all, the order was brought, and that's it, they forgot.
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Баха
Level 9 Local Expert
August 27
Both children and adults really liked the place. There is a great variety. The kitchen is delicious. The staff is polite. The prices are good. Let's go back again.
The children are happy
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Гульмира Дильжанова
Level 8 Local Expert
May 24
The kids were delighted, the kitchen is certainly not the top, but for the sake of the game you can eat there, I liked that the technical staff works with a bang, at the slightest appearance of garbage, everything is immediately cleaned, respect✊️
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Айжан Аяпбек
Level 4 Local Expert
October 31
The staff is just terrible. I called to book a table for the child's birthday, but they refused. They said that in fact it is necessary to borrow. And when we arrived, almost all the tables were on reservation. A disgruntled girl answered the phone in a sleepy voice. The waiters are very slow and argue among themselves who will deign to serve the guests.
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Ruslan
Level 9 Local Expert
November 20
The center of attraction for children. You can celebrate a child's birthday. There are ready-made offers for children's companies
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Dinara Kylych
Level 9 Local Expert
May 21
It's terrible!
I don't recommend it to anyone. Uncle's lawn is everywhere, it stinks, in general, everyone needs to take off their shoes to go in here. Everyone walks barefoot, the smell is terrible, and as a result, the fungus can be provided. The bathroom is cramped and dirty, plus you need to put on rubber slippers that are not the first freshness, everything is wet, either from Sanya, or from what. I didn't like it. We were invited to a children's birthday party, and it was such an event. The playground is also all dirty, everything is kind of greasy. Everyone is tired., As well as the staff themselves. I do not recommend it.
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Askar Askaroff
Level 11 Local Expert
May 26
It's a very noisy place, of course it's the best for children. For lovers of peace and quiet, it is better not to come))) children are everywhere, running, screaming, dancing. Amateur food, fast food
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НАЗГУЛ БАЙТУРСЫН
Level 9 Local Expert
October 18
Very clean, spacious, that there is good air and not stuffy like many gaming
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Sweetie
Level 7 Local Expert
July 13
It is necessary to improve the soap -washing in the restrooms,kanshama ate kiredi,hygiene,smell and all that..And so there is room for children to play on playgrounds .
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Ульяна Вихрова
Level 7 Local Expert
April 11
There is little entertainment for children, the kitchen is pretty good, but the service is very slow, you constantly have to look for waiters... a place for one time... We won't go there anymore
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Жигер Бис
Level 2 Local Expert
February 29
Not worth it.It's expensive for 3 thousand.There is nothing interesting for children.There is a TENNIS TABLE in the middle of the playground for no reason.The son hit his head.No one apologized.THERE'S NOTHING TO DO.Money is wasted
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Нариман
Level 17 Local Expert
July 7
Large hall, good prices, delicious food
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1
Айзада ...
Level 9 Local Expert
August 12
Excellent game center, spacious
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Маржан Жорик
Level 12 Local Expert
May 3
Mowgli is a very cool place. Top-level service
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1
Талғат Еркебуланулы
Level 2 Local Expert
July 12
A very beautiful place.The animators came and raised the children's mood. 3000 tenge cheaper 👍 🏻
See original · Қазақша
1
Гаухар Калменбаева
Level 9 Local Expert
March 10
There is a spacious play area, a small area for kids, the staff is good, the food is normal
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1
Сымбат Каипова
Level 11 Local Expert
October 8
Good gaming experience
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Азамат О.
Level 8 Local Expert
March 2
I do not recommend the kitchen. Especially pizza with mushrooms
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1
арман о.
Level 4 Local Expert
March 8
Everything is fine only at the entrance the place is small