I recently started using it, so far only positive impressions, I hope it will be like this in the future. In general, it's great that the branch is also open on Saturday, it's very convenient. They quickly open an instant card, then you can use the services inside the application without restrictions.

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Эрмек М.

Level 2 Local Expert

On January 23, 2025, at 2:37 p.m., I deposited 50,000 soms twice with an interval of less than a minute. At that moment, the bank experienced a massive failure. The first transaction was successfully credited to an active account, and the second one was sent to a non-working account for some reason. Today I contacted the head office to solve the problem. They were rude to me there, made me wait for more than an hour, and eventually informed me that it was impossible to return the money. I've been using their app for many years, but now I'm seriously thinking about its reliability.

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Григорий Платонов

Level 2 Local Expert

I am a holder of the M bank visa gold card, the account has been blocked, I cannot use funds allegedly due to fraudulent actions in the amount of 2100 SOM. According to the regulations, within 30 days after submitting the application, specialized specialists must figure out and unlock, the deadlines are out, the call center specialists do not solve the issue, the conversation boils down to the same thing that will speed up the unblocking process and this ends the next dialogue. The brazen scheme of freezing funds by the bank. Am I the only one in this situation?

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102 reviews