Керуен-Medicus

4.4

251 rating

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Sмаrt

Level 10 Local Expert

I would like to leave a positive review about the Keruen-medicus Medical Center. My acquaintance with this medical center began with the need to consult a specialist, and even then I appreciated the high level of service and professionalism. From the very threshold, you can feel the atmosphere of caring for patients, which is certainly encouraging. The staff of the center is attentive and friendly, the administrators are ready to answer any questions and offer a convenient time for recording. I would especially like to note that waiting for an appointment does not turn into an exhausting ordeal – comfortable conditions have been created, there is an opportunity to relax and unwind. Now about the main thing – about doctors. Keruen-medicus employs real professionals in their field. My attending physician showed not only deep knowledge in his field, but also a sensitive attitude to my problem. A thorough examination, competent diagnosis and an individual approach to treatment – all this indicates a high level of qualification and responsibility. Thanks to the chosen treatment regimen, I felt a significant improvement in my well-being. I want to emphasize that all the manipulations were carried out carefully and painlessly, with a detailed explanation of each stage. In conclusion, I would like to thank the entire Keruen-medicus team for their hard work and dedication. I recommend this medical center to anyone who appreciates quality, professionalism and health care. This is a place where you can be sure that you will receive qualified assistance at the highest level.

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Darya Sinitsyna

Level 4 Local Expert

I have been working at this medical center for five years now. Now the situation has even improved - the distribution of medicines has been properly organized, all specialized specialists are full-time. The girls at the reception respond to WhatsApp on time, there is no such thing that you wait three months for an appointment with doctors. And the nurses have good hands, they can handle complicated veins. There are many good doctors, by the way.

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Azhara Azhara

Level 9 Local Expert

An excellent hospital, clean, comfortable everything and a ward for 2 people and a shower with toilet, and the beds are comfortable and the bedding is new, the blanket was given warm, you really lie after the operation, you recover, no yelling in the corridors, food is brought there is no smell of the hospital go to the dining room, and the staff is polite and good doctors, in general we liked it, we recommend

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Татьяна Татьяна

Level 6 Local Expert

The clinic has become terrible. The district doctor of the 2nd precinct takes exactly 2 minutes.(I didn't even have time to say what was bothering me)They don't give you an appointment statement!!! Saying that we're not supposed to know what they're writing! He speaks rudely! That's all I got at the therapist's appointment)

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Ника Аджи

Level 9 Local Expert

A good medical center, I had an operation in August, in the field of genicology, I liked everything,the service is at the highest level,competent specialists,I want to mention the genicologist Ainur Kenzhakhmetovna, a professional in her field,a doctor from God!Recommend.

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Лаврентьева П.

Level 3 Local Expert

I really liked the clinic, and the doctors and staff are great! They will tell and explain everything, the receptions were held quickly and efficiently. Thanks!

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Оксана Сто.

Level 7 Local Expert

A good medical center. Attentive attitude to people. Friendly staff. There is a ramp, strollers. Admission by coupons, without queues.

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Iya Kononova

Level 13 Local Expert

They do not give out prescribed medications! There are no clear answers to the questions. They keep saying that there are no drugs. When determining the reason for the refusal to issue the drug, they say: "-The pharmacist said there are 3 packages. This is for September and October. " Question: and the rest for the whole year, where are you going, dear ones? According to the appointment of your in-house neurologist, I am supposed to receive 2 packages of Kalimin 60 per month. I think that it will not do without contacting the Ministry of Health and the police just in case.

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Марат Джармухамбетов

Level 19 Local Expert

I really liked the attitude, the caring, friendly doctors, I applied for a bottle for work, I had to provide it urgently, everything went quickly without queues. Thank you so much for your help!

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Nata Tata

Level 17 Local Expert

We are very sorry that we attached ourselves here. There are no doctors, there are narrow specialists coming, they take one twice a week, record for a month, I am generally silent about ultrasound, the doctor can easily be an hour late for an appointment. But if you approach without an appointment, there is no one at the reception, but by appointment in a month. Doctors do not go to the house, the patient, with fractures, after a stroke, come yourself. Until you wait for the recording, you will either die or it will pass by itself. On the plus side, good girls work in the laboratory, they are young, but they take blood professionally.

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Aziza Cherniyazova

Level 6 Local Expert

It's a good hospital, they don't sell you and they don't breed you for money. The only thing is long waiting lists for appointments, but doctors are worth it.

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Альбина Хабибуллина

Level 20 Local Expert

Aynagul Dosshaevna is the best doctor! The exact diagnosis says and prescribes really effective drugs! Thanks!

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Асем Кидильбекова

Level 9 Local Expert

I do not recommend it, it is very negligent treatment of patients, they take medical workers for half the rate)) the record is obtained 10 days in advance, it is difficult to get to the doctors, I do not know what they are doing there... in general, everything is difficult.

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Алексей С.

Level 9 Local Expert

In general, it's not bad, but sometimes the staff-patient relationship leaves much to be desired, some "comrades" perceive a good attitude as weakness and allow themselves to be tactless towards patients. First of all, it concerns nurses. But this is solved either by raising his voice or by threatening to contact his superiors. Although it was possible not to bring it to this.

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Дуся Кински

Level 3 Local Expert

Excellent clinic, I've been to it more than once. It's clean, cozy, and the doctors are attentive)

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Дархан Есбаев

Level 6 Local Expert

Very cool Medical Center! I liked the fast service. I want to say that such medical centers will grow and grow!

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Наджия Петрова

Level 11 Local Expert

They 're trying , obviously However, there are claims that you cannot pick up the tests at the reception I was waiting for my nurse to come back from vacation. 2 weeks !!!!

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Eugen

Level 8 Local Expert

We are attached to this clinic. In general, everything is fine. It can be difficult to get through. Well, the recording is very long, sometimes you can only sign up for a therapist in two weeks, and there is no time to wait when something really bothers you. And the system does not allow you to make an appointment with a narrow specialist without a therapist

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Николаева Людмила

Level 13 Local Expert

I have repeatedly used the services of this medical center. In general, everything is fine, but it is not always possible to get prompt help. It takes a long time to wait for a response at the reception, it is not always possible to get to the right specialist.

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Дина Димаш

Level 3 Local Expert

I often visit this clinic with experienced doctors. Everything is decorous, noble, clean. The girls at the reception are very polite and always ready to help. Doctors know their job by 5. Everything is at the highest level. There is a small dining room. Parking is usually not a problem, it is very convenient and large here. And in the Keruen Medicus branch in Bukhar Zhyrau, parking is terrible, there is practically no parking.

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Жазира Д

Level 15 Local Expert

It is difficult to make timely appointments with specialists. Of course, it's better than it was, but there is something to work on!

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Мухарбек Фидаров

Level 16 Local Expert

Excellent clinic, competent specialists, thank you very much, I recommend it to everyone!

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Gulmira Ametova

Level 2 Local Expert

I went to the proctologist, there are no complaints. But his staff started swearing in front of me before the operation, which was not very pleasant. Honey.the brother and the nurse were arguing that they had called the wrong patient, although there was not much difference for the doctor. To make it clear, let me explain, the medical staff of the doctor are individual employees, and the med.The clinic staff is unrelated to each other. After the operation, the doctor's older nurse was rude and rude to honey.the nurse of the medical clinic itself, although she was very polite and competent, and gave injections very easily, even the most painful ones. I don't remember the names, but I'm so grateful to that honey.to my sister at the medical clinic. I stayed there for two days, checked out on the third day, thought I'd meet her and thank her, but it didn't work out. May she come back a hundredfold for helping me after the operation. Then another honey came to replace it.The sister is very rude and not tactful. Just as a simple human attitude has a very strong effect, and you don't lie under the best circumstances, and you're also rude and rude, it has a very strong effect on the recovery process. And so you pay a lot of money, but here such an attitude is worse than in state hospitals!!! Even before checking out, the cashier or manager, the girl who accepted the invoice, behaved very incorrectly at the reception. The doctor provided one payment information, there was another amount before discharge, there was a change in money. But that's not the point, no, to figure it out and help figure out the situation, the cashier made a non-caring face, said she wasn't going to pay the difference out of her own pocket, and told me to resolve this issue with a doctor!!! Of course, I made all the payments, but I didn't continue to sort things out, because my health condition didn't allow me to find out at the wrong time. It's just that the human attitude is not very pleasant, because people do not come to this organization from nothing to do, and not for free. Can't the administration provide instructions on how to work with people and be more correct, customer-oriented and adequate? One star for the doctor who performed the operation, thanks to him, and the second star for honey.the sister who helped. The clinic itself is not poorly equipped, but the boorish attitude of some employees does not leave a very good impression that they do not particularly want to go to the clinic.

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Рисунки К.

Level 7 Local Expert

I went to the urologist. The doctor is great, the result is good. I haven't seen such a doctor for a long time.

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Шер Нажмидинов

Level 6 Local Expert

It is always clean, the staff is polite. The specialists are not very competent. Sometimes they check and don't say anything sensible, especially if they came with a child. There is a lot to grow in general.

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Alla Z.

Level 3 Local Expert

I really liked the hospital. I gave birth there with Tamara Tursimatovna and Aigul Amantaevna, thank them very much, everything went well, the staff was professional and very attentive, the rooms are cozy, they feed very tasty, I recommend it to everyone!

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шахсена Ниязова

Level 11 Local Expert

The clinic consists of five floors, if I'm not mistaken.There is a maternity ward, surgery, children's department, dining room on the ground floor.. Clean , the interior is not bad, dressing room, turnstile

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Gulshara A.

Level 4 Local Expert

Good afternoon. I want to raise the issue of providing patients with the GOBMP program. The medical institution fulfills the state order and, accordingly, must directly deal with the issue of providing the attached population with medical drugs according to the GOBMP. However, this problem occurs in this medical organization. In 2023, since September, I was prescribed prescriptions, but since the prescribed drugs were not available, I had to travel from one end of the city to the other, because this is not a problem of the polyclinic, already. In 2024, the problem was not resolved, I received the drugs for the first time in March, and in April the necessary drugs were either already or no longer available. I am registered for several diagnoses, and there is a need for regular medication, which is quite expensive, and I am a pensioner. There is a systematic error in logistics in this medical organization. I ask the administration to pay attention.

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Тимур Киргизбаев

Level 21 Local Expert

A good clinic, my wife gave birth there on 12/01/19 the staff is good and polite, professionals in their field. They were promptly admitted at night, the birth was wonderful. Thank you very much 👍🏻👍🏻👍🏻

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Татьяна Прокопенко

Level 8 Local Expert

I got sick with covid, called the duty group, arrived, did a test. It turned out to be NEGATIVE. I didn't believe it, because all the symptoms. And I talked to the patient. I went and retook it for a fee, it turns out to be Contagious. I'm calling the precinct officer to give me a direction for a CT scan, I started carrying some kind of nonsense, looking for where I'm attached, and that's the only way they'll give me a direction. I am registered with Kerouene, I am sick now and I am not able to look for where I am attached. Why complicate things so much? As a result, I walk like this, and I don't know what's in my lungs. And even no one is interested in whether I am alive or how I feel.

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Marina Lee

Level 4 Local Expert

The specialists are good. But it's crowded, stuffy, and there are queues

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Гюзель Егинбай

Level 10 Local Expert

Super clinic! The doctors are all very good and competent

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Маншук Оринбекова

Level 12 Local Expert

The staff is rude! Everything is done in a hurry. They don't know anything. The pediatrician, so in general, who took her there at all? Moreover, it is difficult to sign up. So you come there and you couldn't really take the child. Wasted time!

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Екатерина Титова

Level 6 Local Expert

Good. We like the pediatrician, she's very nice and always on the case.

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Ольга Астафурова

Level 7 Local Expert

It is attached to this medical institution. I like everything, the specialists are good

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Светлана С

Level 9 Local Expert

My daughter was born in this clinic. In a word, I love this honey. The center, the full range of medical services and the best honey. Staff

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Anuar Bazarov

Level 12 Local Expert

Good care, I recommend the maternity hospital! Tamara Tursymatovna ensures a good birth! Everything is under control.

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Джангарашева Акерке

Level 8 Local Expert

The clinic is very good. But the reception is a little uncomfortable, the queue. The pack is registered. The doctors are good. I especially liked the ultrasound.

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Артём Малиев

Level 15 Local Expert

Excellent maternity ward. Special thanks to Tamara Tursimatovna and Aigula Balgabaevna. Doctors from God, thank you.

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Жанар Нур

Level 2 Local Expert

I came to the doctor with a fever. I could barely stand on my feet. The girl at the reception started yelling that I was somehow telling her the wrong way and she didn't understand me. A girl with a short haircut, I don't know her name.

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Ирисай Логина

Level 10 Local Expert

The best GP is working Right here. Girls at the reception, God grant them patience.

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Оксана Белюга

Level 6 Local Expert

A disgusting center. For some reason, without asking, we were attached to him by compulsory medical insurance. It is impossible to get through from the word at all. Neither on my cell phone nor on the landline. Therapists are low-skilled. The queue for narrow specialists is one and a half months. The endocrinologist prescribed free sugar-lowering medications, so in order to print out the prescription and get it, you need to go several times, because some nurse prints out the prescription from a therapist, who is unknown when you can find him. And diabetics are forced to buy vital medicines for a lot of money. And it is impossible to call and clarify if there is a nurse on site, as I said. There is no own laboratory, the test results come in a week. With such a low rating, such a center would have lost its license long ago, but it still works. So there is probably a corruption component

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Ержан

Level 2 Local Expert

Three patients are recorded at one time. It's a mess

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Alisa E.

Level 3 Local Expert

I did the operation here, I don't advise anyone else, it's better not to go to bed, the terrible attitude towards patients, and it's not acceptable to go personal, not competent doctors. The only good thing was that my doctor was invited from another hospital. I went to the pay room here because I wanted the best, but it didn't get any worse. Perhaps they write prescriptions correctly, but I do not advise procedures and operations, and I will not come myself anymore.

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Батыр Пайзбеков

Level 5 Local Expert

The specialists are good, you can always sign up, and come in early, do not wait for months

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илья садыбеков

Level 15 Local Expert

The staff is courteous and knowledgeable...the only request is to change the administrator at the reception of calls or give her a refresher course

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Ната Тата

Level 6 Local Expert

If you have a lot of time and are not in a hurry to improve your health, you are here. They will make an appointment with a doctor within a month, not a day or two, but at least in a couple of weeks. Of the specialists, only therapists, a pediatrician, a gynecologist and a urologist, who is also a surgeon, and he has already resigned. A couple more specialists come twice a week, but they will be recorded in a couple of months. Although, if you come off the record, there is no one at the doctors, they sit laughing with each other. In general, you either die or it will pass by itself. Narrow specialists are given directions to different parts of the city. On the spot, you can only do an X-ray and take tests. I was at a mammologist's appointment, scheduled an examination for a couple of days and told me to come right away. They re-recorded it after a month and a half, because he takes it twice a week. We are looking for an opportunity to attach to another medical center, while there is still something left that can be treated

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Людмила Яременко

Level 2 Local Expert

It is not possible to get through, I dialed all the numbers for 2.5 hours without turning off the phone, none of the numbers were answered.

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Мила ЦзинЮаньева

Level 6 Local Expert

they were forced to do X-rays 3 times in a row because they could not understand what was in the picture🤦🏻

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Валиева Фатима

Level 19 Local Expert

The best specialists in Almaty

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Керуен-Medicus

77 reviews