Megalink

1.2

236 ratings

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Виктория П

Level 3 Local Expert

The Internet is terrible. Of the stability, there are only interruptions. There is one answer to all questions: restart the router, everything is fine on our side, you have problems. Or you call them, you find yourself in line 50 or something, and when they pick up the phone, it's an automatic reset. You can't get through. I paid 1000₽ for 120 speed, but they gave me 60 at most. I switched to LDS, for the same amount they have a speed of not 120 but 200+ free TV. I do not regret that I left this unfortunate provider.

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АВИ ЖЕРДЕВА

Level 2 Local Expert

Hello. I want to complain about the megalink Internet. I have no Internet connection every day from 11:00 to 19:00. I called megalink and they said the problem wasn't in my apartment!! And in the megalink junction box. I submitted a request a day ago. Today it's the same thing again, there is no Internet. I call the operator and they tell me that the application has not been processed yet. Wait for an unknown time. I want to know how many days MEGALINK should be processed according to the rules?? And When will the master arrive at Shchorsa village, 12 sq. m... I'm really looking forward to it!!!!

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АЛЕНА ЗАГАЙДАК

Level 2 Local Expert

Disgusting attitude towards customers: unwillingness to help when problems arise, incorrect communication between operators (condescending and dismissive). The second week went by, as they gave the application (which was accepted and registered), and now, it turns out, they are not going to fulfill it (Vyacheslav, the operator, said with a sneer), we will refuse such "services".

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Вадим Не помню

Level 3 Local Expert

It's a pity there's no way not to give even 1 star, because you're welcome. If the Internet is turned off, they turn off their phones so that there is no way to find out what the problem is. And if they somehow miraculously get through to them, then the only thing they will say is: restart the router... and they switch off. I do not advise anyone, if possible, switch to another provider.

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Александр Пихтин

Level 3 Local Expert

the best provider ) ordered a speed of 500, they give out an honest 500 for 1k, they have their own application for SAMRT TV, their own media library on the site (viewing over a gigabit network), all the new products are even 4k, round-the-clock support, I ordered a friend to spend the Internet in the private sector, the next day we arrived, everything was done, the only disadvantage is that the router that It only gives out 50 megabits on wifi, it even has a sticker on it.

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Алексей Швец

Level 2 Local Expert

Artyomovsky district of Lugansk, the private sector, the Internet has been missing for the second week, I constantly hear problems with equipment from the support service, but they receive no changes in money for the service, but there is no way to provide this service!!! And this problem is on two other neighboring streets. They don't value customers at all, I've been using Megalink's services for almost 15 years, everything was fine, but lately the provider has simply gone bad, they take advantage of the fact that weak competition in the market of services from the series will not go away and they will pay.

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Игорь

Level 6 Local Expert

The best provider, but only until there are problems. Like many people, the roof of our house began to be repaired. The workers have successfully crushed the Internet connection and everything seems to be easy, just come and replace it, but no. People have been sitting in the next doorway without Internet for more than a month, I have been sitting for the tenth day. Megalink says that until the roof is finished, they will not fix anything, because suddenly they will be crushed again.. At the same time, other providers restore the wires within one or two days and calmly arrive several times. In general, the guys don't hold on to the customers, the support feeds them with breakfast. The people from the next door have already managed to change the provider, and I myself am already in the process of changing.

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Михаил Скибан

Level 4 Local Expert

There has been no normal Internet for more than a year, since I connected. No measures are taken, add. The amplifiers don't help. Operators in every possible way avoid making an application to call the master at home.

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Ксения Петрова

Level 4 Local Expert

The place is more or less convenient due to the transport interchange, which is convenient on foot from Sovetskaya and not far away, which is by car from anywhere in the city. And it's good that behind the wall of "these...providers" were opened by the Savings Bank. But, once again, I was upset by the "balding boy" in the left window, to whom everyone owes, including according to the contract, but he can't even advise, clarify, explain, and in the end just be interested in his work or something. Once again, another company person has shown that it is better to stay away from them. If there is an alternative, choose it!!!

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Виктория Дощук

Level 3 Local Expert

Does Megalink make the choice of who to consider as the private sector at its discretion? So that you can "rip off" 890 rubles instead of 430 in the center of the city of Stakhanov? We connected at a tariff of 430 rubles, and the operator previously announced the same amount for our address. And then they "rechecked" and installed 890 rubles on their own. Question: apart from greed and fantasy, what regulates Megalink tariffs?

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Справедливость

Level 4 Local Expert

I do not recommend this provider on the territory of the LPR. They do what they want, tariffs are changed arbitrarily without warning, to a more expensive one than it was, and there is no such tariff when changing the tariff plan D120 for 790 rubles. The operators are boorish. We were without Internet for a week, although the request was left, a week later we received the answer "they couldn't reach you, so they didn't come." In fact, the wire from their equipment was cut, and it was also necessary to find the keys to the roof of the apartment building where their equipment was located. I believe that this work could have been done without waiting for the subscriber, if the company had respected its rating and customers. But that wasn't the end of it, the foreman who arrived said that it wasn't in his competence to change the cable, he needed to call another team, and wait another day. With this attitude, 2 requests were made, through the personal account, for recalculation of services, but the services were not recalculated. It's not acceptable, because the company's employees had to raise the "back ** y" and make repairs, and in case of late repairs, as written in the contract for more than 3 days, recalculate, and not wait for the subscriber's response, as it happens in the territory of "big" Russia!

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Владислав Карев

Level 6 Local Expert

The worst provider I've ever encountered is Megalink. The Internet is unstable, with regular outages for hours and even days. Support responds with indifference, troubleshooting deadlines are floating, and most often postponed. In my case, the connection was lost for several days, the operator accepted the request, but it was of no use — the master "found out" that the problem was common, only three days later. Of course, there is no question of compensation. In practice, the access speed does not match the stated speed — even on working days, banal sites may load with delays, streams and video calls are disrupted. You can forget about stable work with such an Internet. If you are only considering Megalink, I do not recommend it. And if you are already their client and you are facing similar problems, look for alternatives as soon as possible. Such a level of service is not just disrespect for users, but a complete lack of responsibility and professionalism.

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Вадим Ш.

Level 3 Local Expert

It's a pity that you can't give 0 stars, the provider is not competent in providing services to the public, the Internet quality is terrible, and the operator has the same answer to any problem and never knows when the problem will be solved. They don't value customers and don't want to improve the quality of services, but the price of the Internet is growing well and without warnings, they are the first in this))

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Марина Х.

Level 3 Local Expert

Disgusting attitude towards customers already at the connection stage. The connection was postponed 2 times, while no one deigned to call and warn that no one would arrive! As a result, it was not possible to assess the quality of the Internet itself

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Илья С.

Level 2 Local Expert

The terrible Internet provider is constantly disappearing, they don't want to repair it, the operators are constantly unhappy when you call them about the missing Internet, at the moment I'm waiting for the third day to fix the breakdown. Terrible provider

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Андрей Д

Level 14 Local Expert

I called the support service for confirmation. I can't remember any more boorish treatment. The operator Vyacheslav, in fact, just did not explain anything, got angry and disconnected. In deep thought, connect to this operator or tick some more. I will most likely contact other providers. It seems that it is not the consumer who is not important to them at all, but they, at least, the kings of the earth. In a word, boors!!!!

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Манзина Елизавета Андреевна 🧐

Level 2 Local Expert

Excellent Internet service provider, everything works amazingly, there have been no interruptions for 6 years (not counting problems caused by weather conditions), it is possible to get through to technical support, the staff are competent.

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Мертвые

Level 2 Local Expert

I don't really see any disadvantages, I got through to the operator quickly, he was polite, not rude, as they say, everything went well. Why 4 stars? Tired of raising tariffs

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Сергей Якушкин

Level 2 Local Expert

The connection took about a week from the moment of the application. Since he turned out to be the first person interested in the services of this company on the street, they carried out a highway and installed a distributor. I chose the 300m tariff. I got the declared speed, but I used the service for literally a day and a half, since there was a breakdown. I left a request on the same day at about 14:00 (Sunday). They said that the manager will contact you soon. at the time of the breakdown (Tuesday), the manager had not been contacted. The master arrived and repaired it in just 10 minutes. It turned out there was a gap in the place of the wire soldering. 360 rubles were paid for this repair. A low-quality spike was already in the house, and all the problems with the Internet that are in the house are the fault of the subscriber. As for the support, they answer the phone very quickly. But in the telegram, I am waiting for a response to the appeal on the 4th day.

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Николай Я.

Level 3 Local Expert

thanks to the flashing light, they recalculated, refunded the money and even compensated for the lack of Internet and for poor speed. Guys, this is just great. for the first time I saw that megalink went to meet customers and, according to Russian law, began to compensate its shortcomings to customers!

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Řa§§ťŘØŷ§ŤVØ

Level 3 Local Expert

The master, a gorgeous guy, helped out and set up the router, everything worked...for 5 minutes , and then XD disappeared The Internet is there, but damn, it just turns off at a random moment for a minute or two (sometimes more), and there's nothing you can do about it, and sitting without the Internet when you need it so much is also not an option :(

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Ирина К.

Level 3 Local Expert

Disgusting attitude towards subscribers!!! For every one of my appeals, the operator's rudeness! And if I heard correctly, the operator's name is Vladislav or Vyacheslav, he's the only one who works, or I'm so lucky and I only get to him. Not competent in matters related to his work. I mostly contact you when I forgot to deposit money in my account on time, the Internet was turned off, I call and ask you to connect. Today, this cad, I can't call him anything else, said: " I won't connect anything to you, and I can turn off the Internet altogether!" That is, how? I put the money in the account, they wrote it off and... and another "pearl" from him, to my question: "Why are you being rude to me? And after talking to the operator, I want to change the provider," he replied: " Change it, we have one more subscriber, one less.. " It's terrible, he doesn't value his job or the reputation of the company. If I used to recommend Megalink, and I was satisfied with the quality of the Internet, now, accordingly, I am not. It's a problem to get through, and when you get through, they're rude to you! I really want the management to teach the operators how to talk to subscribers.

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Марго

Level 3 Local Expert

I repaired my laptop + bought new parts, everything was done quickly and efficiently. I recommend it to anyone who is looking for a reliable service!

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Наталья В.

Level 2 Local Expert

Unfortunately, Megalink is not interested in a quick solution and assistance. Call center operators apparently that 100% are dialed according to the ad, one operator gives one information, on a second call, the second operator gives other information, the third generally moos into the phone and can't really say anything. They said that the day goes to process the application and the managers' response, tomorrow there will already be 3 days(((. As 4₽ was not enough to extend the monthly fee, they worked super quickly, instantly turned off the Internet, but how to figure out and help with replacing their own equipment, in which the blocks are constantly burning food, so why(((((, they are not interested in keeping their regular customers for a very long time (((, but it's a pity(((

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Анастасия Игоревна

Level 5 Local Expert

A good provider, and very polite guys work in the subscription department! I would like to say a huge thank you to Alexander for his competent approach to my problems as a subscriber!

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Алексей Панкратьев

Level 6 Local Expert

When replacing the twisted pair with optical fiber, a hole was drilled in the frame, despite the fact that the old twisted pair cable was passed through a special channel hidden in the wall. They knew about the channel, they pulled the twisted pair out of the channel. On a call about a redo, they say that this is our problem.

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Юлия заиц

Level 2 Local Expert

there are only disadvantages, there are no advantages! I regretted that I changed my provider! There are a lot of TV programs, but 10 of them are the same! There are few top programs. It is impossible to pay via Megalink banking, you have to overpay in terminals. It is IMPOSSIBLE to get through to the operator and inform them that there is no Internet or to make a recalculation due to the lack of Internet!!!! from the word at all!!! I've been trying to get through for the second day! Today, I can't hear the call on hold all day, background music and a voice informing me about the position in the queue and gratitude for waiting! I reached the first position in the queue several times and nothing! I never got through! In general, money was taken for the services, the service was not provided, it is IMPOSSIBLE to get through!!!! IMPOSSIBLE!!!! I tried to call 11 times today!!! and every time the call was on hold for 30-34 minutes!!!I am considering connecting to another provider. Yes, and by the evening the Internet freezes! In general, there are no advantages, only DISADVANTAGES!!!!! I DO NOT RECOMMEND IT!!!

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Агеенко Сергей

Level 2 Local Expert

Some disadvantages. You won't get through to the support service, and if you get through, when they turn it on, they can't answer. And so in general, the Internet is stable, it does not work, and the speed is lower than that of a mobile phone.

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Андрей Суворов

Level 3 Local Expert

I pay for 60 mg, but I get it, so I have to look for another provider. You have a constant excuse, the problem is not with us, but with the Internet provider. Well, if that's the case, then lower the prices for tariffs. Not for 60 MB, but for 25-30 MB.

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Сергей Серов

Level 8 Local Expert

Guys, replenishing the Internet with a card has been no problem for almost a year now. I do not understand where such claims against the provider come from. I have one comment! It's just not realistic to get through to the support service lately. As soon as you call, constantly waiting at least 20-25 minutes! If you have increased the load on operators, increase their number. I have been using your services since 2011, everything has always been fine. Previously, if any issue arose, it was resolved very quickly.Including with the application. And now it's unrealistic. Work on it, otherwise you will not only not get new subscribers, but also lose old ones! And take these fucking duck stories away with the rescuers! I recently grabbed a life hack! If you want to hear the operator faster, you need to choose a financial problem, then the waiting time is much shorter!!!

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Наталья Сидоренко

Level 5 Local Expert

Disgusting provider. We have been using it for only 2 months. There has been no Internet for 3 days, and there is zero response....in processing. 2 months ago, we made an application for cable connection, it's still quiet. And no one gives an answer to the answer of which we take turns....they do not have such information. Parents have the same problem with this operator, there has been no Internet for weeks. We will switch to another operator.

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962234 Сергей

Level 2 Local Expert

They promise to come and install the Internet for 1.5 months. I call every two days. And I hear the same thing about the gusts as the breaks will come. But 1.5 months. Isn't it possible to find one day to come and deliver. If I had a mobile phone, I would never have contacted them. In my opinion, there are only promises.

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Елена Черненькая

Level 2 Local Expert

The Internet is disgusting, and the operators are very rude and ill-mannered. They don't know how to communicate with people, they are rude. It's just awful.

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rumaxMM

Level 23 Local Expert

Only from here you can chat 100℅ to start with the operator, submit an application. In general, the network is satisfied with the opportunity to use the Internet periodically.If there is a signal, everything works stably.

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Максим Юшин

Level 3 Local Expert

Connected, the speed is good. But I worked for 15 minutes.... I call the installers who connected it, they say leave a request....

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Марина Денисевич

Level 2 Local Expert

Disgusting company , prices are rising, and the quality is tinny, I can't get through, they wait for 30 minutes, I don't recommend it

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Алексей Столяров

Level 2 Local Expert

Friends.I started using the Mega Link provider for the second year.I am completely satisfied with the provider's service.The speed is stable.The quality of the service is 5.Technical issues are solved quickly.Yes, there are communication outages, but they are not connected by the provider.I mean, turn off the e-mail.We are living in a difficult time.Of course, you can increase the quantity and quality of iptv.I think the provider will deal with this issue.I recommend this provider to everyone.

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Гребенюк Оксана

Level 3 Local Expert

I waited for more than a week, eventually they called and said that there was no coverage in my house, although the operator accepted the request and said that my house was serviced (city center)It's not professional at all!!!I don't recommend it.

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Ирина Ленченко

Level 2 Local Expert

The company employs only boors who do not know how to work with people. Mom is an elderly man, he was rude, insulted, and the Internet was turned off after a while. When they called, the operator said that there was no money on the bill (the payment was 7 days ago), it turns out that the money was withdrawn for the arrival of the master, the operator was rude, threatening and hung up. The creatures!!!

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Иван Л.

Level 2 Local Expert

Constant Internet reboots after one o'clock in the morning, disgusting speed

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Таня Кириленко

Level 2 Local Expert

The worst Internet provider in the whole territory of Lugansk . We are connected as sole proprietors , we pay more , but in fact we often do not have Internet . Unfortunately , we are in a place where only this Internet is available .

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Анатолий Головин

Level 3 Local Expert

The Internet does not work, the application has been hanging for two days, no one even called. I do not recommend this provider because in case of problems, support responds with scripts "expect" "I do not have information" and so on. The speed does not meet the stated one, if there was a score of zero, I would put it 1 too much.

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Роман Евдокиенко

Level 2 Local Expert

Don't be fooled. The price is exorbitant, they promise 100 megabits per second. But in fact, it is not possible to watch videos even on a phone, let alone on a computer. Yes, he is there for one more minute and not for two....

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Виктория

Level 5 Local Expert

Terrible office, no service, just pay the money, stable interruptions in work, support with a stable "wait" response on the fuck

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Денис Мячин

Level 2 Local Expert

I've been using it for 2 years, yes, it sometimes disappears for 10 -15 minutes, but rarely, the speed pleases, it's not a minus to get through to support, of course, but the quality and speed suit me, I would like to tighten stability

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Ольга М

Level 3 Local Expert

It is not possible to pay online through the bank's app. To do this, you MUST specify your email address. And if it doesn't exist... You can't even pay for it.......Something like that.

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Елена

Level 2 Local Expert

I am confused---2.5 months have passed since the application, after waiting for the operator and setting the date in February, 2 different days were appointed and did not arrive, and why did the employees not call back and did not reschedule themselves....there are no words, how scary it is to live"

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алексей столяров

Level 2 Local Expert

I'll give you five stars. Well done. The provider's response to repairs is fast. Repairs are carried out quickly and efficiently. The Internet speed is stable. I had a bitter experience with other providers. Of course, I would like to update the IPTV playlist. There are many channels that are not watched by many subscribers. I recommend the provider.

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Кира Денисенко

Level 3 Local Expert

Megalink's Internet quality wants the best.You come home and there is no Internet.You apply on Wednesday, and the master comes on Sunday and then with a reminder.

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Uriah

Level 5 Local Expert

B. Vergunka. Just a normal Internet connection. Quickly. High-quality. Politely. I'm for you.

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Megalink

104 reviews