Positive:
A huge territory, green, beautiful.
Clean beach, sun beds, umbrellas. Gorgeous sea, smooth entrance, snow-white sand.
Two huge clean pools.
Minuses:
The staff, especially in the dining room, will simply ignore you without a tip of 5-7 euros. There are no cutlery to be found, but if you give them money, they will bring it.
The game is full.
The tables are dirty, the dishes are unwashed.
But the most important thing is the cook, he does not know how to cook, no, he just spoils the food. With the same set of products, albeit modest (rice, potatoes, meat, pasta, cheese, fish, sausages, eggs), you can organize a decent lunch and dinner. Tie your hands and kick this guy out of the kitchen. Pasta seems difficult to spoil, but no, they can be boiled so that they resemble white slush, and for a highlight they can also be poured with anise.
The assortment is modest. Lunch is sour green watermelon, pasta slurry, sweet potatoes, rice, carrots, sausages, bread, a piece of meat or fish for which you have to stand in line for 40 minutes with an outstretched plate. Dinner is about the same. There are interruptions in the supply of food and the same food is cooked for 3 days in a row. Of the many declared restaurants, there is a pool bar and a dining room in the central building.
Everything would be fine, but there are no cafes or shops near the hotel, the nearest civilization is 10 km away, the cost of a taxi for this distance is 50 euros. One way. In Varadero itself there is a store with empty shelves, only mayonnaise, beer, rum and olives. The cafe has a large assortment, the price will be invented in front of you, it depends on your arrogance and your appearance. Pizza from 5 to 15 euros. Shrimp from 10 to 25 euros per serving. As you agree.
There is no kettle in the rooms. You can't interrogate water. There is no cooler anywhere. The staff has a siesta 24 hours a day. The safe is not working. The exchanger is always closed. But each room has an iron, it's understandable, I came to iron from morning to night)))
If the hotel had 2 or one 1 star, then it would be understandable, but 4 is just rude.
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Сергей Савин
Level 12 Local Expert
November 1, 2023
In general, the hotel is 4, cozy three-storey houses, a large territory, a lot of beautiful palm trees, so-so service, according to a conversation with vacationers of other hotels, I concluded that the service in Cuba suffers, the food is not varied and boring, although some told three years ago they ate too much shrimp, in bars: there are a lot of different drinks, delicious cocktails, and rum itself. And they make delicious coffee . There is also a store where alcohol is cheaper than in duty free, it is also fashionable to buy cigars, shampoo, towels. By the way, it's hard in a hotel with beach towels, we used one towel to rest, we had to take an ordinary white one, and by the way, a good beach
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1
Ирина Е.
Level 10 Local Expert
October 5, 2023
We were in August 2023, we really liked the hotel. Family, quiet, very cozy! Large well-groomed safe territory. There is a shop on site, a nice clean beach. A sufficient number of sun beds and umbrellas, the girls work perfectly in the bar (how do they manage everything?!) - special thanks to Marikar . I recommend it! We will come again!