When buying a tour to Georgia, we stopped at a specific hotel, upon arrival in the country, the hotel was replaced by another, not similar, but significantly deteriorating accommodation, which Meridian employee Vladislav did not notify us beforehand. If we consider that conscientious tour operators replace the hotel with one that is equivalent in terms of conditions and location, or even the best, then we were settled on the outskirts, and not in the city center, as originally agreed.
- Before payment, we were given TWO hotels, similar in all respects, and informed that one of them would be at the discretion of the host party (it turned out that the list was non-exhaustive and consisted of 5 hotels). After paying for the tour, Vladislav dropped off a voucher with one final hotel and assured us that he had received confirmation from this hotel.
As a result, we managed to replace the hotel, although we had to run with suitcases from hotel to hotel and waste our time.
- The road from Tbilisi to Batumi actually takes 12 hours instead of the promised 6. As a result, you are not in Batumi for 4 days, but only 3.
The whole 4+4 tour is a complete deception and misleading of people. The emphasis is only on the desire to sell the tour and safely score for further support during the tour and before its end.
There were a lot of promises, in fact a lot of unforeseen circumstances and, as a result, a spoiled vacation.
I do not recommend this travel agency.
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Дилобар Чиналиева
Level 8 Local Expert
May 25, 2023
Пока там не была. Руководитель Улугбек ака очень хороший человек. Всегда на связи, ответит на все вопросы. Через него продавала тур, надеюсь все будет хорошо)
Жовдат Ибрагимов
Level 16 Local Expert
October 26, 2021
Хорошее агенство. Все оформили без каких-либо косяков. То что было обещано, было выполнено с их стороны