I was traveling on 29.09 from Tbilisi to Istanbul by bus CB989BB. The air conditioner has not worked since the beginning of the journey. The windows do not open on the bus, so the operation of such a bus without air conditioning in the heat is unacceptable. During the day there was a terrible heat, people lost consciousness, everyone was damp with sweat, there was nothing to breathe. At night, when the temperature was 9 degrees outside, it was terribly cold in the cabin. I got sick, didn't get enough sleep, couldn't work on the road. The company did not answer to me, they refused to compensate for the funds spent. Perhaps they save on fuel at the expense of passengers' health.

Дмитрий

Level 8 Local Expert

Very poor service, Stewart with an eternally dissatisfied face, was not allowed to take the backpack to the salon, although it would have fit comfortably on the luggage rack, I had to put it in the luggage, at least the laptop arrived fine. They don't let you into the salon with food, which seems logical, but at the rest stop I bought myself a pack of chips, ate some of them, and where should I put the rest? They didn't let me put it in my backpack, which was also in my luggage. At the same time, no one warned in advance.

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Карина Молчанова

Level 2 Local Expert

No matter how many times I went, there were no complaints. They try to speak both Russian and English; Tea and water are always offered. Garbage is collected. Everyone's face is ordinary, as they say in some comments, they say, dissatisfied and angry, so you pay attention to your own! The fact that you can not take off your shoes is generally ridiculous. I was sitting in the front rows, in the first seats, taking off my sneakers, no one said a word to me. Maybe the problem is that it's better to wash your feet?) For 1,500 rubles, it's super service, don't you like it? Walk, what can I say)))))))))) I thank Metro Georgia,🇬🇪, all the best.

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16 reviews