The communication of the logistician leaves much to be desired!
I ordered the doors of invisibility.
The installers installed the doors normally, but before installing, I warned them that the doors were for painting and gluing.
And in this case, the fittings should not be put on!
but they put it on and did not take it off.
Now, to re-call and they have removed all the fittings back, they ask for money, since this is a type of re-call.
The doors are not worth a penny anyway, the installation of 3 doors is 400 rubles
and a repeat call for 5 seconds of work is another 50p
But the most interesting thing about this whole bunch is that the installers turn out to be not this company at all, but just left-wing independent workers.
I will attach a message below how the manager of this company communicates
It turns out in the dry residue:
The logistician understands that the mistake of the installers is that the fittings are usually removed (I also clarified with other installers, all as one said that the fittings are always removed!!!!)
And they still demand to pay for their mistakes?
Is everything okay there?
See original · Русский
1
Show business's response
N
Level 4 Local Expert
November 1
Very poor logistics, unprofessional craftsmen, managers who will promise you everything "next week"
Installed the door in May, the platbands were not installed, no one warned about this in advance.
After a month of calls to the company, it was possible to call the master, who a month later installed the platbands, which came off after an hour, and at the end of August (!) noticed that the lock was poorly scrolled, and the platbands, of course, were not fixed.
On November 1 (after 2 months of calls), we managed to come to an agreement with the master, who had to prove that the door lock did not work well, after 10 minutes of controversy, we managed to prove that the lock really did not work well and it needed to be changed.
If you have an extra 5 months to install the door, then I advise you to contact this "company"
P.S. Perhaps this is the worst work of the craftsmen and the company that I have come across, I do not advise anyone.
See original · Русский
Климович А.
Level 3 Local Expert
November 11, 2023
From the bottom of my heart I want to thank the friendly staff of Metropolis (special thanks to Elizabeth, Irina, Pavel, Alexander, Igor, Tatiana, Olga) for their sensitivity, responsiveness, human kindness and professionalism. The work on the installation of the exterior door in the apartment is carried out with high quality and in the shortest possible time! I want to wish you success in your work, happiness in life, health and a peaceful sky! THANK YOU VERY MUCH!!!!