Metropolis
45 reviews
February 2
We recently visited a door store to select the right doors for our apartment. Unfortunately, the experience was extremely disappointing. We spent about 10 minutes in the store, inspecting the assortment, but to our great annoyance, none of the employees came up to us to offer their help or answer questions.
In such an environment, we did not feel welcome as customers. During the selection process, a professional approach and attention to customers are important, but unfortunately this was not the case in this store. Realizing that good service plays a key role in the purchase process, we decided to leave without making a single purchase.
This lack of customer orientation left us with a negative impression. It is a pity that we could not get the necessary information or advice, as doors are an important element of our apartment, and the choice requires a careful approach. We hope that in the future this store will pay more attention to its customers so that other customers do not face similar problems.
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February 15
The store has a large selection of doors, we were looking for sliding options. We found an interesting single-leaf door, the consultant helped us choose the fittings and explained the installation features. The service is excellent, we were satisfied
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February 1
Highly qualified staff, kind and helpful. There is a large selection in different price segments. We did everything flawlessly, there were no problems, everything was done in the shortest possible time.
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1
January 25
There is a huge selection in the salon, there are both inexpensive entrance door models and premium ones. We bought a model from the middle price range, but we are completely satisfied with it, the consultant gave us a recommendation for it for a reason.
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January 23
Good price/quality ratio. We bought a door for 1200 rubles with good sound insulation. Outwardly, too, normal.
I liked the team of installers Alexander and Anatoly. Managers are very flexible. You can negotiate the price.
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January 11
The front door, purchased at the salon, was installed, and measurements were carried out beforehand, so it was clearly in place. We ordered the finishing of the slopes, the craftsmen are experienced, they did everything in the best possible way
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February 22
We found the right color for the door, Dominic's model was perfect for the style. We ordered three identical ones with the right accessories at once. Since the doors were available, the delivery was made in a day.
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November 20, 2024
Thank you for a job well done! A large selection, as well as perfect door quality, professional installation. We were very satisfied.
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January 11
A good choice in the store, we found good models in enamel, which we ordered in the amount of 4 pieces. There were no problems with the delivery, we immediately coordinated all the points with the manager at the salon.
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February 1
We bought a door with an installation, and we didn't regret contacting the company. They work together for the result, they didn't let us down. The installation of the entrance door was done well, there were no complaints.
See original · Русский
January 21
Do not contact this door salon! Cheating at every turn! They promise one thing in words, the contract prescribes completely different conditions! The agreements are not fulfilled, they require an advance payment, and after making an advance payment, the initial deadlines are increased 3 times. Carefully read the terms of the contract, the terms are not in favor of the client as much as possible!
See original · Русский
February 1
I would like to thank the consultant who worked with us on 5.12 and helped us choose an excellent front door. Everything went quickly with the registration, and we got all the answers to our questions.
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January 19
The front door was bought well, it provides excellent sound insulation and the apartment is warm-there are no drafts. The purchase went well, without intrusiveness, we also had the doors installed on the agreed date.
See original · Русский
November 1, 2024
Very poor logistics, unprofessional craftsmen, managers who will promise you everything "next week"
Installed the door in May, the platbands were not installed, no one warned about this in advance.
After a month of calls to the company, it was possible to call the master, who a month later installed the platbands, which came off after an hour, and at the end of August (!) noticed that the lock was poorly scrolled, and the platbands, of course, were not fixed.
On November 1 (after 2 months of calls), we managed to come to an agreement with the master, who had to prove that the door lock did not work well, after 10 minutes of controversy, we managed to prove that the lock really did not work well and it needed to be changed.
If you have an extra 5 months to install the door, then I advise you to contact this "company"
P.S. Perhaps this is the worst work of the craftsmen and the company that I have come across, I do not advise anyone.
See original · Русский
1
March 1
The delivery of the doors was carefully organized, especially worried about the glass elements, so that they would not have to deal with the return later. Everything went great, without unnecessary worries!
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February 8
I'm glad that we came by ourselves after all - we were able to buy a sliding door. We chose a canvas and ordered a double-leaf sliding door from it. I had to wait, of course, since it was being made, but it was worth it.
See original · Русский
November 16, 2024
I do not advise you to apply! They break deadlines, feed them with "breakfasts". No specifics. At the conclusion of the contract, they promise mountains, but in the end it's a complete mess. We ordered doors - as a result, without doors for almost six months, If you want problems and adventures, you are here!
See original · Русский
January 25
We delivered the ordered interior doors in good faith, we were most worried about the glass inserts, we didn't want any problems with the return. In this regard, the company has everything clearly organized.
See original · Русский
August 27, 2024
The communication of the logistician leaves much to be desired!
I ordered the doors of invisibility.
The installers installed the doors normally, but before installing, I warned them that the doors were for painting and gluing.
And in this case, the fittings should not be put on!
but they put it on and did not take it off.
Now, to re-call and they have removed all the fittings back, they ask for money, since this is a type of re-call.
The doors are not worth a penny anyway, the installation of 3 doors is 400 rubles
and a repeat call for 5 seconds of work is another 50p
But the most interesting thing about this whole bunch is that the installers turn out to be not this company at all, but just left-wing independent workers.
I will attach a message below how the manager of this company communicates
It turns out in the dry residue:
The logistician understands that the mistake of the installers is that the fittings are usually removed (I also clarified with other installers, all as one said that the fittings are always removed!!!!)
And they still demand to pay for their mistakes?
Is everything okay there?
See original · Русский
2
1
April 7
The door was installed 2 years ago, there were a lot of questions, it was poorly installed, they did not make portals to the door, then they searched for it themselves, the managers were rude, no one explained anything, and 2 years later the lower lock was already broken, which is not even in use
See original · Русский
November 11, 2023
From the bottom of my heart I want to thank the friendly staff of Metropolis (special thanks to Elizabeth, Irina, Pavel, Alexander, Igor, Tatiana, Olga) for their sensitivity, responsiveness, human kindness and professionalism. The work on the installation of the exterior door in the apartment is carried out with high quality and in the shortest possible time! I want to wish you success in your work, happiness in life, health and a peaceful sky! THANK YOU VERY MUCH!!!!
See original · Русский
1
March 14
They deserve 1. They don't really want to solve problems, they feed you breakfast, the timing of which is not the company's interest in what to call, say, and so on to the client, but you need to remind yourself of yourself every time, shifting it to different employees.
See original · Русский
June 18, 2024
Everything is great! The consultants explained everything in the store, the measurer came to take measurements after 40 minutes as they left the store.they promised to install the door within a week.I will unsubscribe as soon as it is installed
See original · Русский
1
July 8, 2024
Terrible service. The company is only interested in signing the contract, then you need to call and ask for the installation and hear "in a week" everywhere. At the moment, a door has been installed without a mirror, which I have been waiting for for a month, because it was broken. I applied to this salon only because they promised a quick installation, as a result, they have not been installed since May 27. I advise you to look at other salons
See original · Русский
1
October 20, 2021
A couple of months ago, we ordered doors for the office in the Metropolis salon. We would like to thank the company's employees for their excellent work. The managers helped to choose a reliable and stylish door for the office and place an order promptly. The measurement and installation were very fast, neat and not noisy, and most importantly, all the garbage was removed after installation. Many thanks to the company for the quality work done. Now the office is under reliable protection!
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1
January 31, 2022
A large salon of entrance and interior doors, polite and experienced managers, professional installers. A high-class master Alexander arrives promptly for the measurement and advises and explains everything in detail, immediately concludes a contract. Thanks a lot to the company, I will advise my friends.
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1
December 13, 2024
They can cheat. I do not recommend it.
See original · Русский
January 27, 2024
A great place to buy an entrance door. There is a large selection for different wallets.
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1
January 8, 2024
I haven't been there yet, I will visit tomorrow, but in terms of communication with managers, I am quite decent.
See original · Русский
November 8, 2023
In general, I was satisfied. The entrance doors were installed within the agreed time frame.
See original · Русский
1
August 31, 2021
I was looking for an entrance door to the cottage, I needed one that was both beautiful and durable, and the crooks couldn't get in, I found it in metropolis, ordered it online. They brought it, delivered it, and the prices are reasonable. The sizes are different, I am quite happy with the company, I will contact you again as soon as the turn comes to the apartment. What is especially pleasing is that there is a large selection and you do not need to look for other people who will deliver and bring.
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3
November 28, 2022
Everything is fine. Both the assortment and the services. Everything is clear and prompt.
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2
June 22, 2022
I liked the salon, there are many beautiful doors + the staff are pleasant, they suggested it right away
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3
March 7, 2024
A lot of branded clothes
See original · Русский
January 29, 2020
During the renovation, it took a long time to choose between manufacturers of interior doors. Honestly, there are sooo many of them on the Belarusian market, a lot of offers, promotions, etc. Knowing about marketing methods (we studied at the University), we decided to trust only the reviews of friends and acquaintances who have completed repairs and can already advise "in practice". Many friends recommended this company. We listened, ordered and were very satisfied with the work done. The result is cosmic. The doors are very high quality, the installation is "on the conscience!" and, of course, I bribed the competence of the guys. We also had the slopes repaired with an additional service. Well done! Prosperity!
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1
February 27, 2020
we are doing repairs in a new building, there is not much money, but I want to do it well and beautifully. My wife found metropolis on the Internet, went to the office and was pleasantly surprised. The price is good and the choice is great. The installation was done efficiently. Prosperity to your company!
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1
May 8, 2020
I decided to replace the old entrance doors to the apartment with modern ones. From what I found in Minsk online stores, I liked the assortment, prices and range of services in Metropolis the most. As they say, everything is in one bottle. In appearance, I liked the Porta model. Yes, and the price is quite adequate, it does not go off the scale. The store's consultant recommended reliable fittings. As for the measurement and installation, there are no complaints at all. All work is done quickly and efficiently. I am satisfied with the result. I was not mistaken with the choice of the company. It will be necessary to order interior doors from them. There are very beautiful models on the site.
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3
November 25, 2019
I chose this company because I was looking for good value for money. And I wanted to get good doors so as not to redo them. In my case, the quality won, and the price... The company practices interesting promotions, ordered an interior and entrance door and received a 3-year warranty as a gift. At all stages of communication with this company, I observed a high level of work: from ordering and paying with the manager, to the work of craftsmen who did everything "as for themselves". Professionally, accurately, efficiently and politely. The doors are not only beautiful, but also functional.
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2
October 8, 2020
The salon sells Torex doors. I am very pleased with the quality of my new door, beautiful and stylish. The prices are above average, but match the quality.
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3
June 8, 2021
Excellent interior doors. First of all, thanks to Irina, a competent consultant. Thank you very much to her and the whole team! I am very satisfied with both the quality and the price!
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September 17, 2019
I regularly contact the Metropolis company since I work in the field of construction and repairs, I recommend this supplier to customers. As practice has shown, you can trust a company without fear that you will be let down in terms of timing or quality of goods. For several years of cooperation, there have been no complaints, rare delays in delivery are usually compensated with discounts and other incentives. I recommend the company to cooperate.
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2
December 31, 2019
I bought a small studio apartment and am doing repairs. I was going to order bathroom doors at Metropolis, but when I told the manager what I needed and what I needed, he recommended folding book doors. I did not dare to install it myself, I ordered the installation. I am very pleased with the result – it looks stylish and saves space.
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June 25, 2021
I am very pleased with the work of the installers.Two people arrived, widened the opening, installed the door, and removed the garbage.Thanks!
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2
August 28, 2019
We ordered the door from the METROPOLIS company, we liked everything, we picked up what we wanted, the door was brought as agreed. Thanks to the guys for the work
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3
October 31, 2019
A great store!
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