A visit to the MRO traffic police is perhaps one of the most vivid, though not the most pleasant, memories of a motorist. This time, reality exceeded all expectations, turning the process of obtaining transit numbers into a real test of strength. When I arrived at the cherished institution in the morning, I was faced with a picture: a crowd of people occupying all the free space. Already at 11:30, it became obvious that the limit of visitors for that day had long been exceeded. The atmosphere was tense to the limit: nervousness, sighs, displeased glances – all this was in the air. There were 65 people in front of me. Three long hours of waiting turned into agonizing flipping through the pages of the waiting magazine and fruitless attempts to catch at least some glimmer of hope. And finally, after three hours of agonizing waiting, it was my turn. The cherished minute flew by like lightning: a quick check of documents, a few signatures, and here they are, transit numbers. Despite the final positive result, the overall impression of the visit to the MRO traffic police remained extremely negative. The obvious lack of resources, inefficient organization of work and disregard for the time of citizens turn a simple process into a real torture. I would like to believe that in the future the situation will change for the better, and obtaining the necessary documents will become faster and more comfortable for everyone.

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