Hello everyone. I called the service station to make an appointment to replace the ball bearing + 2 silent blocks on the front right.Since the problem was there. They said they would change it without any problems. Come. I arrived perfectly by appointment, two days later. Where, after their diognostics, They found that the brake hose was worn, thanks to them for that. But at the same time, they refused to replace what I signed up with, what they initially agreed on. Where they counted repairs for 800 rubles. And if you don't want to do it, don't do it. At the same time, the director was invited to clarify. Where, during a conversation without looking into the car, he began to say that in the car you need to do the same thing on the other wheel, and so on. I tell him. So why don't your specialists talk about it over the phone. You didn't see the car inside. But the fact that she is 93 years old, you understand what and where she is pulling. As a result, I took the car from the service station with a piece of paper with faulty brakes. I went to another service station, where they changed everything I need on the right wheel for 50 rubles.
There is one conclusion, not only can they not do what they are asked for, they also stupidly pull out money for repairs. I've been driving for a month to repair another hundred, everything is fine, where there's nothing on the left that hasn't fallen off. Honestly, it was scary for such people to leave the car to replace the brake hose. I was afraid that they would break something else there and say you had it like that . Girl, you have an old car, it's okay, I wouldn't take the car with their repair at all.
See original · Русский
7
Show business's response
Денис Крученюк
Level 3 Local Expert
September 27
I've been wanting to write a review for a long time, but I still didn't have time.
I do not recommend this service station. Illiterate specialists work there.
I came with a problem — white smoke from the chimney. He described the situation and the behavior of the car. They started attributing everything in a row: injectors, chain, engine. Moreover, the engine was almost killed at the diagnostic stage.
My requests not to load it were answered: "It's better to let him die here than somewhere on the road! We're not magicians!"
But it probably did not occur to them to assume that the problem was not in the engine. We agreed to start small. Diagnostics showed a malfunction of one nozzle. Why they took me to check all 4 is unclear. Well, we checked it out. Everything is fine.
Then they said that these were not injectors, which means the engine. They can't do anything else. I was told to prepare a "column" or a new engine. And with each call, the amount for repairs increased. It has reached 10,000 bel. rubles. And this is only for the work of installing the engine, if it is replaced.
Then they said that antifreeze was going into the engine. Then it's not antifreeze anymore, but oil.
As a result, I went to pick up the car out of harm's way. I paid 300 rubles for the services "I didn't understand anything specifically", "the source of the breakdown was not revealed".
In the neighboring service station, the problem was found quickly and eliminated for reasonable money without "riding on the ears" and "pointing to the sky".
And regarding the phrase "we are not magicians", I want to wish the specialists of this service station to be treated by the same doctors who will respond to them in the same format.
See original · Русский
Show business's response
Виктория Журанкова
Level 6 Local Expert
August 24
Paying attention to this service station is wasting time and money! We are from St. Petersburg, we came to pick up our son from his grandmother's summer vacation. In the evening, our car stalled in Vitebsk. In the morning, the car started up, but it was scary to go back to St. Petersburg without visiting the service station. Because it was Saturday, unfortunately not all service stations work or can see the car, and we had only 1 day. We found this HUNDRED. They applied. They measured the pressure in the fuel tank and made a computer diagnosis. The problem was never found. Qualified assistance and advice were not provided. And at the same time, they charged 70 rubles for their services. For what??? We lost time, we didn't find the problem in the car, but at the same time we paid 70 rubles for not helping us! I recommend thinking carefully before contacting this service station for help!