I have been ordering regularly through Migros Virtual Market in Alacati region for about 3 years. However, almost every time I place an order, I experience serious problems such as incomplete product shipment or damaged, rotten, blackened and fly-tipped fruits. I didn't have any problems with only a few orders before with the direct support of store manager Can Kurşun Bey; however, he also started to no longer help and directed my requests to another official... he even scolded on the phone , calling from his own pocket! Finally, my order number 711253039 today was also canceled and I was not given a clear explanation. Despite the creation of a record during my meetings with the call center, my problems have not been solved and there has been no improvement in the quality of service. In addition, in my conversations with store managers, I also encountered a negative and far-from-solution attitude from time to time. There have also been non-refundable amounts in the past and products that I have been waiting for for a long time that have not been delivered. I'm so tired of this situation now. I am both waiting for an apology and compensation, and I want the quality of service to be improved, especially the names I gave to work more carefully and customer-oriented. Also, I would like to ask for a return from someone who is really competent and can help. The details of my orders and the grievances I have experienced are stored in the system 0531 400 21** it can also be seen from my numbered account. The images belong to my last order, and we have experienced this situation dozens of times in the last 3 years before that... the authorities can see my stories and complaints in the system

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Виктория K

Level 5 Local Expert

A large store, there is everything you might need, pastries, fresh fish and meat.

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Монтажавтоматика

Level 11 Local Expert

Very conveniently located, large selection of sweets, inexpensive

See original · Русский

Migros

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