Disgusting customer service. Half-empty shelves with cosmetics, eternal towers in the middle of the hall of boxes, it is impossible to get close to the shelves . It is better not to look at the consultants, otherwise you will be examined from head to toe, it is also not advisable to ask them anything, there is a chance that you will be "shushed" in response or the question will be answered in silence or "I don't know." It is not clear why the bell rings at the checkout, there is never a cashier, and customer discussions and laughter can be heard from the office. The store area is large, but there is nothing to buy. They will make your purchase without asking for the store's loyalty card , just for show , they will give you change with +10 kopecks. with the words how much discount do you have there..".

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Ангелина

Level 7 Local Expert

I don't know what the employees of this store are doing or where they are looking, but the cream I bought here turned out to be opened by someone (the protective film inside was torn off and someone picked with his finger) 🥴😳 Apparently, no one is watching the customers at all. You have to wait for them at the checkout all the time, too, or call them from the back

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wizavi .

Level 4 Local Expert

everyone is sitting with sour expressions when you approach to ask something - a displeased face and almost a click. We went there simply because it was the closest to home.

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Mila

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22 reviews