Mildom City
Address
Contacts
+7 (777) 741-33-44
Show phone
Business hours
24 hours
Directions
Almaly
1.1 km
Nauryzbay batyr street
203 m
69 reviews
June 22
Good time of day.
I agree with the real comments. The hotel is terrible, despite the fact that the service has good photos and descriptions of the hotel, as well as good comments. I don't know where they came from!
Cheap toilet paper
The tables are all chipped off
There are no armrests on the chairs
The remotes do not work all the time (I even had to share the remote with the guest, but this is my initiative since the hotel could not provide him with a working remote control)
stains on the sheets
mattresses in the folds
in the bathtub left an open brush
money spent, nerves
lack of a complaint book
I stopped at the hotel, checked into a room. The most disgusting thing is the lack of a brush in the toilet (you know what the consequences of this are) just a few times, but they constantly forgot.
They took an incomprehensible deposit from me, then they said that I live in the best conditions because I have a room with a window (to be honest, it's never comfortable, people make a lot of noise, children play and so on), but I had a reservation without a window.
The hotel staff did not come up with anything better than to announce that I have to pay extra!
It looks like a divorce for money, to be honest.
After finding out, their administrator declares that this is a human factor and just a mistake and offered to report and pay extra because otherwise their employee will be fined!
See original · Русский
1
1
July 31
Your booking (it does not matter whether through booking or through your own website) will not be found
When you ask to take care (for money) - for example, to arrange food delivery after a night flight - you will be sent to do it yourself
When they find the lost reservation, it turns out that the room is not ready
When the room is prepared, there will be leftovers from past guests in the refrigerator (seriously)
When you fall asleep, a cockroach will run over the pillow, and after looking where it ran, you will find more.
When you leave with all this, you will not get your money back.
The review is based on three attempts (not a single unsuccessful race).
See original · Русский
November 23, 2023
A very good place in the very center, there is always an employee at the reception - it's also good, with water and clean rooms as well. But, all the rooms on the ground floor from some have a view of the concrete set. Terribly not a romantic hotel. The absence of a restaurant (dining room) is also depressing. Breakfast is brought to the room. Och a simple breakfast. And what is really very bad is a deposit of 20,000 tenge (5,000 rubles) that will be charged to you upon check-in. It's especially bad if you arrived at night and you don't have enough cash with you..
See original · Русский