Minsk city Agency on state registration and land cadastre
929 reviews
June 20
Everything is perfectly organized.
Convenient work schedule. There is a parking lot for a large number of places at the entrance. A large waiting room. There are a lot of jobs for receiving and issuing documents. The waiting speed, if there is one, is moving very fast. There are signs everywhere about the presence of video and audio surveillance.
Yes, I almost forgot, there is an ATM inside; a vending machine with drinks and sweets; a toilet (which is also important). There is a public transport stop next to the building, and a metro station will appear soon.
Thank you all and wish you a good mood.
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3
October 26
I express my sincere gratitude to the staff of your company, and especially to Sergey Alexandrovich Mulyarevich and the specialists working with him on shift 10/26/2024, Saturday morning, for clear, prompt, well-coordinated, competent work with clients, courtesy, accessible presentation of information, assistance and clarification of rights and opportunities in solving real estate issues. I am very grateful and pleasantly surprised that I solved all the issues within half an hour, and also suggested further actions and solutions to other issues that were not on the agenda of this visit to your company. Many thanks to the competent specialists. Sincerely, the client is Leshchinskaya Tatyana Mikhailovna
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1
July 24
It's located in the middle of nowhere, of course, but it works great. Good parking, an electronic queue inside, air conditioning, comfortable chairs in the waiting area. The operators work quickly and answer all questions.
I was pleasantly surprised by such a service in a state-owned company.
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1
December 19, 2023
Located next to Bangalore Square, it is convenient to get by public transport and private, bus stop nearby, parking for cars nearby. A metro station is being built nearby. The agency's premises are large and comfortable, there are many places to sit and wait for your turn. The queue is electronic, there are many separate rooms of about 30 for receiving visitors on various issues. You can pre-register for any day and at a convenient time. The service is excellent. It is possible to pay for the service via ERIP immediately on the spot via a mobile phone.
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5
September 30
A huge hall with lots of waiting places. The staff is polite and very friendly. Clean, neat, fast. There is a large enough parking lot for visitors.
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September 12
Everything is perfectly organized and automated. Parking, beautiful renovation, air conditioning in summer. There are practically no queues, especially if you make an appointment in advance. The issuance of all documents is ideal on a pre-appointed day and time
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July 27
A large modern building, there is air conditioning and a huge number of waiting places. Electronic queue. Polite and understandable advice for choosing the right ticket. The specialists are polite, competent and smiling)
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1
October 19
An excellent modern enterprise, an electronic queue, competent specialists, a wonderful waiting room, although when I was there, there was no queue at all!
On the help desk, the girls explained who to go to, which coupon to take, everything is very polite, understandable and pleasant!
Everything is organized perfectly!
The parking lot is huge!
I recommend you to visit!
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August 24
I was satisfied with the visit, it was hot in the room, the air conditioner was working and it was comfortable with a sufficient number of visitors. There is a cafe, you can have a snack, wc is fine. Everything is OK, I recommend it
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September 7
There are a lot of people, but there are also enough windows for reception. We sat for 40 minutes to get a certificate, but everything went quickly and clearly and after 10 minutes the certificate was on hand + there was a consultation on the gift service, there was no one in the queue in front of us. It turned out that you can immediately re-register the property, which is very convenient and quick to pick up the documents ready, the main thing is to make an appointment in advance! The waiting room is comfortable, there is a lot of space where you can sit down, tables, a cooler with water.
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September 25
I express my great gratitude to the registrar Lyubov Petrovna Goroshko for the prompt preparation of documents. Very polite and pleasant. I want to return to such employees!
Thanks!!
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September 23
I really didn't expect this. The level of service is excellent! The staff is very attentive and helpful. A comfortable waiting room, but you won't have to wait in it for a long time, because the reception is quite fast. But we are preparing to pay for comfort and speed)
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August 19
Disgusting. I paid for the agency's service, and as they requested on the same day as the service order. Then it turned out that they could not perform the service for objective reasons and said that there would be a refund. Well, OK, I'm waiting for a refund. A month later, I write to them by e-mail to the refund account, and they tell me that it was made a long time ago and in order to receive it, I must contact any branch of Belinvestbank. But I paid with an Alfabank card, why, I ask, can't I make a refund to the card of the bank from which the payment was made? Why didn't the employees immediately inform that the refund would be sent to the Belinvestbank branch? How was I supposed to know that the refund had been made? Go to Belinvestbank every day? Do I make a refund every day at BRTI? How to take money, so the agency is in the forefront, but as a refund for an unproven service, so this is not their problem. In general, just a divorce for money! The reviews on Google are much worse than on Yandex. Apparently, the management does not shy away from custom-made positive reviews.
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2
August 23
I am writing this review based on my impressions of recent visits. I would make the agency's slogan "Dreams come true here!". It seemed to me that I had never seen such a number of happy people per square meter, especially in the transaction processing corridor. Everyone who had real estate and dreamed of selling it did it, and everyone who did not have and dreamed of buying it did it and everyone is happy!!! But seriously, I was probably lucky with the staff I was in contact with. They're all wonderful.
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1
August 7
Good specialists are working, there are several specialists on the help. Large waiting room, electronic queue, drinking water. There is a cafe with very tasty cuisine, which has a scoreboard with an electronic queue.
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August 12
Everything is convenient, excellent work of the staff. According to the purchase and sale transaction, they were recorded at 15-00, they were invited earlier. Everything is clear, without delay. The documents were already received in 30 minutes. Great job. Thank you.
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1
1
October 15
There are many windows, they serve quickly and are not expensive.
Signing up for a deal on only one phone, always busy. There are three girls for information at the entrance, but they do not record it. They are sending for a coupon. Through the only window where you stand (sit) for an hour.
Why torture people on purpose?
Why don't busy specialists record or give a recording over the Internet?
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June 19
The specialists are professional, but the queues are wildly tiring. Yes, you can make an appointment in advance, but only if it is not urgent and you are ready to wait 2 weeks. And if necessary in the coming days, you can sit in the gym for 30 and 60 minutes. There are many workers' windows, but not all have employees. It's cool that there are consultants, you can turn to them without a queue with questions, they help you efficiently.
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September 18
I would like to thank consultant Teresa Pavlovna Makovskaya for her attention, energy, enthusiasm and warmth when communicating by phone! I was interested in the question of how to make a garage sale deal on Saturday in turn. She answered all your questions kindly, showed in conversation that my call is important and he is welcome! Thank you for your professionalism!
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1
August 25
The necessary services for registration of real estate purchase and sale transactions for the whole city in one place.If you have all the necessary documents, registration takes half an hour.I recommend it to those who want to sell and buy through BRTI, bypassing the real estate agency.I really liked the work of Kashkan registrars Alesya Alexandrovna and Evzikova Natalia Mikhailovna.
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March 17
The visit left only positive emotions. The electronic queue is divided into different types of requests; the queue for receiving ready-made documents moves the fastest. The waiting room is spacious and comfortable enough. Friendly and helpful staff. There are no problems with parking, but public transport stops are not far away.
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August 12
A large waiting room, the presence of a sufficient number of booths with registrars and a working electronic queue - all this helps to quickly resolve issues inherent in this agency.
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September 2
Here is an example of how you can create conditions for both customers and staff who work with these very customers. I applied for the third time. I have not met in other places such friendliness, attention, and a desire to help solve the issue with which I came. Sincere thanks for your hard work and the conditions in which the clients who have contacted you are!
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October 29
I was pleasantly surprised by the organization of the work of the staff. Unlike regional centers, there are spacious waiting rooms, toilets, water coolers.
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October 16
The queues here, of course, are large and you need to arrive in advance, but at the same time specialists work quickly and accurately. Two real estate transactions were executed without the help of agencies and the registrar worked perfectly and prompted.
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September 30
Thank you very much.To the specialist, Victoria Dmitrievna Pshenko...Well done!!!Knows his job 100%!!!!.....A specialist with a capital letter!...Thank you so much!!!!...
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1
September 11
I visited this center twice and was satisfied with the service and received all the documents I need, the most pleasant thing is that here all issues are solved in one building, there is no need to run around different organizations, and what is not clear will be explained and helped.
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September 28
The circumstances have developed so that over the past few years I have had to contact the agency... What is noteworthy is that the structure is being improved, progress in the organization of work is obvious! And today, being present at the transaction with the family, we were pleasantly surprised, no, even shocked by the performance of our work by real estate agent Ekaterina Zhukovskaya. That's where professionalism, knowledge of your business is! At the same time, clarity, literacy and patience in explanations! A truly ONE-STOP SHOP in getting the job done! bravo!
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1
April 15
It is very convenient and short-lived waiting in a comfortable hall by electronic queue. We quickly processed the acceptance of documents for the state registration certificate. And I was just positively stunned that after registration, the registrar told me to take a voucher to receive the document. And they IMMEDIATELY gave it to me in another window! Finally, somewhere convenient and fast for visitors!!!
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1
October 30
I experienced a positive shock!!! it all started with an appointment by phone. the employee talked about going through two procedures (lifting the ban and donation), with a difference of forty-five hours, I had doubts, but he insisted(so as not to drive an 80-year-old mother twice). we arrived at 8.10 (record for 8.45), took a ticket and immediately accepted us, literally in 20 minutes. we lifted the ban and went to the registrar to make a donation (although it was still 2 hours before our time), there was no one near the office and we were accepted, at 9.10, we got into the car, with documents in our hands. the parking lot, by the way, is large, unlike other admins. buildings. In general, it's a shock, but positive!
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June 22
There are always very long queues, sometimes you have to wait for an appointment for more than an hour. But there is a cooler with water, cups, vending machines with food and a lot of chairs to wait. The staff is correct and polite. I was served at 19:10, despite the fact that they work until 19:00. Thanks a lot for that!
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1
September 17
I went to put 5 and was shocked that in a state organization with so many reviews and so an average rating of 5)
The repair and interior are just super! A huge waiting room, a lot of booths, where they receive and receive quite quickly. The impressions are only positive.
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1
August 17
Despite the large number of people, everything is fast and efficient. The certificate will be given immediately, it is only necessary to pay in ERIP, which is very convenient. No need to run anywhere.
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July 30
The work is structured clearly. There is no more than 10 minutes in the queue, the same time at the specialist. The specialists are polite and friendly, I have never come across rudeness or neglect like in any state office. The waiting room is comfortable. There is a toilet. Everything is clean and beautiful. In general, only positive impressions.
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August 13
Greetings to all, we quickly processed the acceptance of documents for the state registration certificate, very convenient and not long waiting in a comfortable hall by Electronic queue
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November 21
Queues have decreased, rather due to the introduction of e-mail addresses/orders based on references. There is a pre-registration for all types of services. Great idea!
The registrars are adequate, thank you)
There is a cafe, but the mode of operation is unusual - it is impossible to get in.
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March 24
I liked everything. Electronic queue. A large waiting room with comfortable chairs. Polite staff. Everything is convenient for visitors. There are a lot of people at the reception, it takes 30-40 minutes to wait in line. The coffee shop is working.
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1
May 27
It is one of the few organizations in the city that is far ahead and it pleases, especially in such an area.
Everything is clear: I took the ticket and wait for them to call you at the right time. AND THAT'S HOW IT HAPPENS.
there is Parking, there are enough places, a toilet, some water to drink, and there are always free seats, a codey is working.
Fly in and re-register.
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November 18, 2023
I applied for the first time in many years. I was pleased with the comfortable waiting room, you can visit a cafe, there are comfortable chairs for visitors in the hall. Polite staff. Unfortunately, we have to wait a long time for the transaction to be processed. We were assigned a day for registration and registration of the exchange agreement only after 15 days. I think we should expand the number of staff.
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5
June 24
They work very quickly. I had to take certificates for Minsk and the Minsk region, and these are two different places to get certificates. The specialist helped to get these certificates in one place, for which I thank him very much.
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November 3
Good organization of work. The specialists are polite and competent. The waiting room is large and comfortable, there is drinking water.
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August 19
All the girls are wonderful and helpful, they helped a lot. Fast and comfortable. I highly recommend it
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October 29
There are no questions about them either in terms of quality or speed of service, but officials are officials. If you have a red line in the building, that is, something is illegal, consider that a long path of torment has opened up before you. And no presidential amnesties will help you, because you won't even feel that they exist.
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November 9
The staff is very pleasant and polite. Almost all windows work , they are accepted quite quickly .
They explain if something is not clear
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September 8
A very nice operator girl, she helped me and suggested everything. I did everything very quickly, I came and went without running around a bunch of windows and filling out a bunch of papers
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1
February 2
Everything is very well organized. An electronic queue, assistance in choosing a ticket, a lot of operators, a large number of soft chairs for waiting, a cafe.
Two disadvantages- a lot of people, you can wait two hours, and problems with paying in cash.
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August 12
The time of reception according to the electronic queue. Competent and courteous staff. There is a service for urgent receipt of documents and, accordingly, additional payment. Convenient, no need to come a second time
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May 14
Clear and efficient work of specialists with a large influx of people. I guess I was lucky, I always came across courteous, diligent and polite specialists who do their job accurately and on time. Thank you!
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March 4
I really like the way the agency serves. It is convenient that there is an electronic queue, it is a pity that you cannot sign up via the Internet. I recently applied for registration of ownership of the garage. I waited for about half an hour. It was great because it was fast. In the summer I was with a friend, for company, she was restoring documents for an apartment, we spent a few more than two hours in line. Well, there is a buffet, there was a place to eat)))) The only thing I didn't like, but this question wasn't about my situation, but the situation of the neighbors in the garage. They did not accept the application for registration of ownership of the garage twice! I think we had to accept it, and then deal with the cooperative. I do not remove the star, because this case did not concern me personally.
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3
June 19
Finally, the 21st century is ruling.There are about 30 windows. I spent about 30 minutes on Saturday.for reference.On a weekday, 10 minutes turned out for one certificate.Sit tight and wait in line.there is a cafe, there is a toilet, at the entrance the girls help with the payment
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