Minskvodokanal Vodosbyt tsentr rascheta s potrebitelyami

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К. К.

Level 7 Local Expert

On February 12, 2025, we came to sign the contract. There was no queue and she was on coupons. There is a place to sit. There is a corner for children with a stack of children's magazines, coloring books and colored pencils - for this I want to say "Thank you"! The service is excellent. We did it in 5 minutes. A grandfather of 80 years old was standing in the next window, and the girl who served him was very considerate. I explained everything to him calmly and respectfully, answered all his questions. I didn't rush him, I gave him time to think. It made a pleasant impression. Treating people well is important in a job like this!

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Людмила С.

Level 2 Local Expert

On April 4, my meters were replaced for verification. I would like to express my gratitude to the employees of I.V. Mantum and A. Kabarikha for their excellent professional work and friendly attitude. Everything was clearly explained after the deposition. Well done, Thank You!

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Stepan Hromak

Level 11 Local Expert

The management of the Minskvodokanal enterprise turns off the hot water before the summer, and the management itself lives in cottages in worse conditions, and these finished ones do not turn off the water, but they turn it off for people to work.

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Анжела Зуевская

Level 6 Local Expert

good attitude, instant reaction and quick solution to the problem, well done, thank you!!!!!!! I'm happy with everything.

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vladik-l v.

Level 4 Local Expert

September 26, 2024. The neighborhood of Serebryanka, there was no hot water for a day. Information on the shutdown has not been announced anywhere... And in the evening, around 20.30, the hot one was turned off. Temporary drinking water supply points are not organized. There is no information on accidents on the website of the Minskvodokanal. They are doing well, resting. The control room of the Minsk Water Utility works until 17.00. it is useless to call doblessny 115. Even the robot died there, there are just short bursts.

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сергей правдин

Level 4 Local Expert

03/18/2025 Sharangovich cannot sleep all night - there is the hum of the pump running - 115 replied that there was an accident. And how to sleep? Have you thought about people?

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Зоя Аникейчик

Level 2 Local Expert

On 09/10/2024, a locksmith for instrumentation and control, Votik A.I., replaced the meters for verification. I want to express my gratitude. The work was done perfectly, I conducted clarifications on taking readings. It's nice to see and communicate with such employees. Thank you.

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Алексей К

Level 9 Local Expert

Terrible attitude towards your customers, you pay them for services, but they can't provide uninterrupted water supply. Either the water is dirty, the pump is broken, or the contractor is working. They are clearly not coping with their assigned tasks. I'm already silent about their leadership, which talks from high up. Well, of course, they drive Porsches, where do we care about them?

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Геннадий Герасимов

Level 12 Local Expert

I can't say anything bad about my work, but the water quality in the Frunze district where I live is disgusting. Therefore, I buy water in the store or use my imported water and read in the press that the water in the whole of Minsk is of excellent quality, then I would not agree with this. I would like the managers who evaluate the water perfectly to use it themselves more often and strive for their quality assessments in reality

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Ирина Ш.

Level 4 Local Expert

Good afternoon!Many human thanks to the team that came on the night of May 20-21 to the address 3rd Greenhouse Lane, did everything very efficiently and with the skill of their business.special thanks to Dmitry Malashenko, who is stress-resistant, as well as Dmitry Nikolaevich, as well as the dispatcher.that answers all the questions on the phone, Thank you all.Good luck.

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Денис К.

Level 6 Local Expert

I can't reach you. I have to sit on the phone for 15-16 minutes.

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katya Ulyanova

Level 3 Local Expert

Good afternoon! I would like to thank the craftsmen who replaced the meter on Aerodromnaya Street. The craftsmen worked in shoe covers and quickly completed their work. Special thanks for agreeing to wait for me.

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Владислав Юревич

Level 3 Local Expert

There are people who do not know how to communicate, who smell negative. In a good way, in normal organizations, before arriving at the facility, they call at least 15 minutes in advance to prepare for the visit. And the employees of this organization believe that people do not have household chores, and in a second you need to drop everything, open all the doors to them, and they can't even wait a minute! Embittered employees confirm the idea of this organization. Salute to two workers from a visit to Rokossovsky 154. One star for efficiency of work.

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mehamen

Level 13 Local Expert

Stop poisoning people living near the SINILO ponds. These ponds have long outlived their resource. Stop using them!!! Be sure that the time will come and you will be responsible for everything that is happening there now.

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Восточные переводы

Level 9 Local Expert

The company is located at the water intake of the city. Nowhere without them. The specialists are competent, professionals in their field. Thanks

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Anonymous review

32 minutes of waiting on the line to hear rudeness in your address. I asked to lower the tone, it was enough for a few seconds for a contact center specialist. I hope you won't need to call this place anymore.

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Юрий

Level 12 Local Expert

Politeness and self-control will not prevent young employees from learning

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Дмитрий Коледа

Level 8 Local Expert

After visiting the controller, a date was set for the replacement of the counters. During the day they called, agreed on the time. Arrived, replaced, everything is fine. Thanks!

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Александр Л.

Level 2 Local Expert

Good morning. About 4 times I tried to call the multi-channel phone 289-42-22 to adjust the meter indicators, as there is a significant overpayment. It is impossible to get through. The machine asks, then answers nonsense and ends the call. I called 044 598-50-73 (74). The result is similar. We pay in good faith, there is no debt, is it very difficult to establish an elementary connection in 2023? Eh?

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Сергей Б.

Level 11 Local Expert

There is an electronic queue. With a queue as lucky, but if there is a queue, then get ready to spend your time. There are 4 windows working, but in fact the queue does not move, as specialists are busy with anything, but just do not work with clients. Separate windows for legal entities and individuals. In the window where the individual is accepted, the queue is smaller. The waiting room is not large and stuffy, there are few seats.

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Maxim Tihonov

Level 5 Local Expert

The score is 0 (zero). What is this attitude towards customers? You call to make an appointment for a scheduled meter replacement, there's a queue. Your number is in line 25. You wait 10 minutes. Your number is in queue 10. And then they hang up. How do I communicate with you???

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Ольга Я.

Level 6 Local Expert

Waiting too long, not the best attitude, and very dirty inside

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Мари

Level 14 Local Expert

To get from Nemiga by bus 57. The waiting time is 30 minutes. Everyone is working slowly. This is the specifics of working with documents. There is a window for legal entities and owners of non-residential premises, pay attention to this when you take a queue, since there is no electronic queue.

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Николай В.

Level 3 Local Expert

I received a letter to check the devices, agreed on the date and time. The inspector did not arrive at the specified interval. It feels like I got into a time of no mobile connection. The waiting interval was 3 hours

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Dmitriy Pegov

Level 2 Local Expert

I'm betting 0. The water was turned off for the night. There is no announcement, no warning, no information anywhere. Some people get up at 5:30 to get ready for work, but there is no water, there is nothing to do. A terrible attitude.

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Сергей Тамазян

Level 12 Local Expert

All the procedures carried out according to the documents are carried out on time. Sometimes acceleration is required. The download is large. Separately, it should be noted that since 2017, according to the new Rules ... (In fact, they have been working since 2020), the subscriber must himself monitor the timing of water meter checks and seals. WHICH IS ILLOGICAL, WILL CAUSE CHAOS AND CONFUSION, NERVES. The seals rot away on their own. And the inspectors visiting the facilities themselves can restore the seals (does not apply to cases where there is an obvious breakdown).

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Михаил Шпет

Level 3 Local Expert

According to this announcement, all water was turned off without warning for three days.I think this is not the way to treat people.And your dispatcher doesn't know.

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Алёша Гонов

Level 12 Local Expert

In principle, everything is beautiful, polite and fast enough. But some things surprised me: there is no electronic queue device, and the data on the counters must be personally taken from them to the settlement center!

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Семенова Н.

Level 4 Local Expert

I was in line 30. Twenty minutes later, they answered..., it would be better if they did not answer.

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Константин Я.

Level 7 Local Expert

I will not say for the vodokanal itself, but their dining room is very good, tasty, high-quality, cheap, however, there is not enough space at lunch and only one cashier works, it would not hurt to put another cashier in the reinforcement during lunch.

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Ilay Y.

Level 4 Local Expert

The water is much worse than it was before the accident on 06/24/2020.(Moskovsky district, Alibegova str., 14) We had to turn off the water purification system in the apartment, as 4 filters could not cope with chemical contamination. Now you will have to buy them unscheduled and change them for a lot! Question: why did the minskvodokanal have a joint, and now people have to pay for water and filter changes? Even the water supply was canceled, allegedly hiding behind normal water readings. It's an outrage!!!!!!!!!

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Алексей К.

Level 11 Local Expert

A nice dining room. Clean and tidy. Good choice of dishes, good cooking quality.

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Anonymous review

06/24/2020 in the time interval from 15:00 to 15:20, I could not get through to any of the specified numbers, or rather, no one answered the call. I have a question, do the employees of this organization turn on the reception, work remotely? Or do they just not want to answer an incoming call? Well, or do I get a PO, but they don't work? I think this approach to work is irresponsible, and such employees should be fired.

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kat h.

Level 3 Local Expert

There is no water in Novaya Borovaya for the third day in a row, no water. Incompetent government employees who are unable to provide water to the wounded in the 21st century. In general, there is no point in this organization, as it does not fulfill its obligations and basic functions.

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Zhanna Pytkova

Level 5 Local Expert

During the day, none of the two numbers of the 24-hour dispatch service is responding. Are they ignored or not working? Also, none of the phone numbers of the management of the Minsk Water Supply Channel is responding. Drinking water supply is not provided to residents of Yesenin Street. To the nearest water supply points on the street151 Slobodskaya Street and 3 Kosmonavtov Street are very far away.

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Андрей А.

Level 2 Local Expert

Complete incompetence of employees. We couldn't solve an elementary problem in two days. Boorish attitude. Even after the cause of the problem and the ways to fix it were suggested, the problem was not solved. I do not recommend it.

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Дарья Мятникова

Level 5 Local Expert

There are signs where individuals are served. But just in case - the entrance is not central, but as if from the inside. There are not many people on a weekday evening.

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Александр Зимович

Level 6 Local Expert

There is a catering point in the building. Good menu, delicious dishes.

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Неизвестно

Level 4 Local Expert

Rude conversation on the phone. They didn't offer anything specifically, and when asked about water quality, they said don't say what you don't know You can't get through by phone, only after 5 days

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Екатерина

Level 6 Local Expert

Poor water quality, constant problems in the city with water supply. 2 stars for the dining room inside the administrative building)

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Милана М.

Level 4 Local Expert

We did not consult correctly on the phone, the attitude towards customers leaves much to be desired

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Елена Семенцова

Level 8 Local Expert

I liked. Everything is fast and clear. I gave the documents, signed them, took the documents and the contract. Well done.

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Константин Демчук

Level 15 Local Expert

The qualification of personnel, as well as the level of financing directly into infrastructure, have fallen to a minimum. The legacy of the USSR is over.

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Victoria Pavlovna

Level 12 Local Expert

Everything was resolved very quickly and promptly . Offset

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Нина

Level 17 Local Expert

A neat office, courteous staff, and a convenient work schedule! We consulted quickly and clearly, gave the controller's contacts, thank you very much

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Всеволод Евгеньевич Адамович

Level 12 Local Expert

The main thing is not to stop developing and improve individual details of the vodokanal's image every three years.

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Yelena Yaroshevich

Level 5 Local Expert

I interacted with this organization by the nature of my work. The best reviews. The work is well and clearly organized.

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анастасия козловская

Level 8 Local Expert

We took a queue at 9.15 am on 07/01/2019, one window for individuals was working. There were 2 people in the queue. The girl served 2 people for 40 minutes. Awful. As a result, the queue grew by 5 more people after us. And yet we did not get into this 3 window. Another window opened and we were invited to the 2nd window.

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Аляксандр

Level 11 Local Expert

It's a disgrace! There is no water in the Frunzensky district (a lively smell of iodine + ammonia), it is already the second day, and you have the audacity to declare that everything is within normal limits.

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Макс MAIN

Level 10 Local Expert

I went to the dining room here. There is always a queue, the food is average, the service is at a good level, but still, like all belka, it is Soviet)

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Minskvodokanal Vodosbyt tsentr rascheta s potrebitelyami

95 reviews