A normal communication salon. I was there a couple of times when I was looking for a phone and needed to reissue my SIM card, then there was a rush and there was a queue, I stood for about half an hour. The employee then quickly reissued the SIM card and let us go. On the downside, it was a poorly ventilated room, and it was stuffy. Otherwise, the usual communication salon, but what kind of connection is in Lugansk, that's another question)

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Анастасия Ахрамеева

Level 3 Local Expert

It can be long and tedious to write: 1. Getting through to the operator for about 20-30 minutes on the phone is just nonsense! When the operator responds, there is a boorish attitude, clacking and a dissatisfied tone. By the way, the problem has not been solved! 2. I feel sorry for the elderly people standing in line. 3. Money is credited to the account, then not, a strange write-off of funds. We are replenishing the account for the third time in a week and the money is not coming, the question is where they are, if the number is all in accordance. When I contacted the ISS personally, they gave me a leaflet and told me to go to the website in your personal account. Did you come in to see anything? 4. The site is mediocre.

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Евгений Литвиненко

Level 2 Local Expert

Terrible connection quality, Internet slowdown, the company is not interested in solving the customer's problems

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