Mobiline
Business hours
Open until 10:00 PM
Directions
Magiliowskaja
2.17 km
Shabany-2
790 m
13 reviews
April 17
I have read the reviews, my soul especially aches for those whom these dishonest people have abandoned, here is my list of actions for you:
1. Complain to the Ministry of Antimonopoly Regulation and Trade of the Republic of Belarus.
2. Call the Consumer Protection Society (the consultation is absolutely free) and ask how best you can get a refund. They will tell you step by step how to proceed, the first thing they will suggest is to make a claim, where you specify (require) a refund and moral compensation in the amount of 200-500 rubles. Do not be afraid to ask a lot, through the court you will be able to obtain moral compensation from these incompetents much more in the amount of 1,000 rubles and above.
3. If you have not satisfied your claims, feel FREE to go to court, justice will be on your side.
I wish you all good luck! And most importantly, don't give up, everything will work out!
See original · Русский
July 30, 2024
I ordered a Xiaomi Redmi Note 13 8GB/256GB smartphone with NFC international version (midnight black), indicated payment by card upon receipt. Soon the seller called back and asked to pay for the purchase in cash, well, OK, I went and took off my wallet. The courier arrived and gave the phone, he didn't have any change, so I had to look for money at a fast pace. In the confusion, I forgot to ask about the receipt, and the courier had already left, leaving only the warranty card. When unpacking the phone, I found that the charging plug was not for our sockets (as they later explained to me, the courier had to give me an adapter). I call the seller and the courier, no one picks up the phone, I call the number in the warranty, I can hear in the handset that such a number does not exist. I went to the official website and was able to get through anyway. They told me that the receipt and the charging adapter would be delivered later, they brought it in a couple of hours, but I had to go outside myself to get them. As a result, turning on the phone, I noticed an unpleasant feature, it turned out to be without NFC, which was later confirmed by their "specialist", although you do not need to be any "specialist" for this. And then the interesting thing began, they did not react to the request to settle the issue quickly, they say that they are about to, but they themselves are silent, do not call or write until you dial it yourself, they cannot quickly find a replacement phone, and they can only return the money for it within 7 days, although they are ready to pick up the phone at least right now, and I just have to leave Filkin's letter that he was taken away, that is, I find myself without money and without a phone for 7 days. This is just an absurdly terrible situation and I really regret that I got involved with this unfortunate online store!
See original · Русский
2
March 15, 2024
It's not the first time I've shopped in this store, everything was fine. In early February, I ordered a Poco F5 12/256 mobile phone. During further operation, a couple of days after purchase, a bulge was noticed under the screen (touchscreen). I turned to the seller, they said to take me to the service center at Myasnikov 78-65. The phone stayed there for about a month. The answer of the service center is that this is not a factory defect and it does not affect the work, contact the seller! There is no approach to the client! The last time I shopped at this online store!
See original · Русский
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