I write reviews very rarely, but this store is really worthy of attention) We bought an iphone 15 pro here. The store itself is not very big, but its contents are the best, polite and smiling people, professionals in their field. We helped with the choice of the phone, with its settings, and also gave gifts) The cost of the phone was the lowest offered on the market. Everything is original, everything works, I use it for a month) I would like to express my gratitude to the store for their work, for their attitude to their customers and wish only the best) You are very cool, really!) I will recommend you to everyone!

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Sapfo L.

Level 3 Local Expert

The company's website contains incorrect data and information that misleads a potential buyer. There is no product in installments without overpayment (although in the search results for these words the site is displayed on the first page), but there is a sale on credit with an overpayment, which, for some products, reaches 600 rubles.

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legionerts

Level 3 Local Expert

We bought an iPhone 16 pro in this store, before buying we clarified the moment about the region for which this model was produced, because there are restrictions for different regions.During the dialogue, it was said that the model is international and suitable for the CIS countries.On the day of purchase, it was necessary to book a phone, and they did so.In the evening of the same day, the manager called and said that the phone that was booked for me had already been booked for another person and offered to postpone the purchase to the next day, which I did not like anymore.15-20 minutes later, the manager called back and said that the same buyer refused and rescheduled the purchase for another day and it was offered to buy the same evening.We arrived and asked again if the phone was European, specifically European, to which they replied that yes.Upon arrival home, they saw that the cover was mixed up and had to go the next day and change it.In the evening of the next day, after setting up the phone, it was necessary to use the Locator application and it turned out that this application did not work in full, they began to find out why and it turned out that this phone model was Korean, which was a disappointment, because it turned out when buying for which region.They wrote on Instagram of this store, to which the answer was received that the phone was of the international version and, except for the language on the back of the box, it was no different from the rest.We decided to call and discuss all the nuances on the phone and the manager immediately said that everything could be fixed and offered to drive up to the store, but after studying the issue, I knew more than the store staff, because there was no way to circumvent this restriction, they promised to call back, but in the end I had to call myself.And again, another employee was already answering the phone, I had to explain everything again, as a result, they offered Power bank as compensation, after agreeing to it on Instagram they wanted to clarify what kind of model power bank had been ignored for a long time and then wrote that they could only tell the model the next morning and could not provide information, then they wrotethat they check with the supplier and cannot even provide photos from the Internet.We decided to dial by phone again and only by 9 pm (we started the whole dialogue at about one o'clock in the afternoon) At least they told Mark.On the morning of the day they were supposed to bring it, they wrote the name (although it was reported by phone) and when asked for a photo, which was promised in the evening, they received a response that the power bank was already at the courier and the photo was not sent.They also said in the evening that it would also have a one-year warranty.They brought the charger without warranty and receipt, again I had to call and ask about the warranty, to which the answer was received that tk was a gift for the order separately, no guarantees and receipts would be provided, that they all have it in the system.In general, the result of everything is that there are no complaints about the technique as a whole, but there is absolutely no customer orientation, because about the nuances related to regional restrictions, etc. I think it is worth warning before buying or at least during it, so that in the future it would not be an "unpleasant surprise" for people who buy equipment

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19 reviews