Disappointed with the quality of service
Unfortunately, our visit to the bowling alley left extremely negative impressions. In 1 hour of playing, 3 tracks broke down, and instead of at least some apologies or explanations, we were simply shown the number of the new track with our finger. No communication, no service, just a silent redirect.
It's very sad, because customer orientation is the foundation of good service, but unfortunately it didn't turn out to be here. We expected a minimum of politeness and a minimal explanation of the situation, but this did not happen.
After such an experience, we will not come back here again. We hope that the management will pay attention to this issue and reconsider the approach to customer service.
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александр журун
Level 7 Local Expert
December 16, 2024
There are a lot of advantages: cozy, two floors, many tables, your own bar, pizza order to the table. Minus one: the place is popular, sometimes everything is busy, I recommend calling in advance
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Владислав Чкалов
Level 14 Local Expert
May 18
It will work for the youngest, but for teenagers it's not so interesting here anymore, and a repairman would have been required for such a place for a long time.
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Егор С.
Level 2 Local Expert
January 24
It's a nice room, but the paneling needs to be updated. Admin Maxim is not competent in the profit of the cultural and mass center (billiards)!!!!
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Алексей
Level 7 Local Expert
January 20
Excellent billiards with lots of tables and a pleasant atmosphere
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Даша С.
Level 3 Local Expert
November 6, 2024
The transfer time is ruined. They called on the work phone with a question about the work schedule. It was announced to work until 05:00. The table was booked for 03:00. As a result, everything is closed upon arrival, the phone is no longer picked up.
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Тимур Гвоздев
Level 5 Local Expert
October 26, 2023
The place is cool, the prices are reasonable, as in Ardezit (if you know where it is — respect). If I find myself in Grodno again, I will definitely come here and, I think, try snooker for the first time in my life in your club. Be proud.
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Ирина Шиманович
Level 11 Local Expert
November 18, 2024
We were relaxing with friends, celebrating a birthday.I would like to leave a separate review by the chefs, it's just terrible, the dishes are inedible, the oil on which has already seen the species.
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Karina Petrova
Level 4 Local Expert
January 29, 2023
The bowling is good, but there are moments that upset. When you play bowling with a group, you want to drink something, have a snack, but you have to go to the bar separately. Pay for drinks at the bar. To pay for food separately to some other person. I understand that we came to the bowling alley on Sunday afternoon and perhaps it is not popular at this time, but there is almost no staff, one girl runs everywhere and serves everyone, not knowing what and how in the bar and in the kitchen. This is a poor organization and oversight of the system. If the payment was in one place and I wouldn't rush around looking for staff to make an order, it would be 4 stars. Not 5 stars, because there were few light balls and in the end there was even a quarrel between the tracks where there were families with young children.
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Алексей Чопчиц
Level 15 Local Expert
March 11, 2024
I recommend. A great place, a large selection of tables. Inexpensive. The children were delighted. The bar is normal.
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Мария Бардина
Level 3 Local Expert
March 9, 2024
We tried to order a track in the evening, the next day, from the child's doctor, I really wanted to go bowling, they replied that it was impossible, you need to call after 12 noon tomorrow...They called at 12, but there are no empty seats, how so?It seems that it is possible in advance, but only "for the sake of bluff"
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JEWQP
Level 12 Local Expert
March 23, 2024
Bowling in this place is terrible without exaggeration. Nasty staff, constant technical hiccups of the equipment and a very modest appearance of the room. Everything related to bowling leaves much to be desired.
The situation with billiards is completely different. A pleasant place with a cool atmosphere. Good prices, lots of tables on two floors. An excellent employee at the counter and interesting companies at neighboring tables
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Костя Кулаев
Level 4 Local Expert
March 17
Billiards is normal, we often play with my female
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Алеся Карпович
Level 3 Local Expert
February 11, 2024
They ruined my daughter's birthday, the reservation was made day after day, but they got through 5 minutes after the opening and there were no seats. They answer the phone rudely, there is no sense of tact and good manners.
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Андрей А.
Level 5 Local Expert
February 14
I had a great rest
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Ivan Schelomanov
Level 3 Local Expert
February 26
Complete dissatisfaction
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Александр
Level 8 Local Expert
March 17, 2023
We went with friends and a child. We had a good evening. But for the future, we wanted to extend it, but everything is scheduled. So if you order for an hour, think about it! It's better to have two at once!
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Дмитрий Крылов
Level 8 Local Expert
July 17, 2024
The pool table and bar are great!
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Yana
Level 15 Local Expert
March 16
Not bad
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Пряник
Level 11 Local Expert
September 5, 2024
If you go for the first time, take the navigator with you, you can get lost as there is nothing to do)
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Влад Яловчик
Level 8 Local Expert
November 6, 2024
A great place
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Максим Л.
Level 6 Local Expert
January 1, 2024
excellent RC, prices are appropriate
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Den Deno
Level 5 Local Expert
May 16, 2024
A good option
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ник ник
Level 3 Local Expert
February 13, 2023
A good place for sports and recreation
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d4rkm4rs
Level 9 Local Expert
November 11, 2018
Bowling is the best. There is enough light, a lot of space for the company, the screens do not glare with the score. I advise you to order only on weekends in advance, because there is a very high demand for this place:)
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влад стрижикевич
Level 5 Local Expert
May 17, 2023
Cool
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Екатерина Лисица
Level 15 Local Expert
April 8, 2019
It's a disgusting place. The service leaves much to be desired. The menu is terrible, the waiters are slow.
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Anonymous review
August 1, 2020
We had a great time
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Евгений К.
Level 2 Local Expert
August 14, 2019
A good place for a pleasant stay
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Ольга
Level 7 Local Expert
November 7, 2021
Great place!
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yura sovsa
Level 6 Local Expert
March 6, 2019
The best place for a family vacation.
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5
2
Женя
Level 26 Local Expert
March 12, 2019
I've been there twice and I liked everything both times.
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5
1
Людмила Шалафан
Level 5 Local Expert
June 12, 2019
Good tables, affordable prices
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Стелла Шедько
Level 4 Local Expert
December 16, 2018
A great place to stay, I recommend it!
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Олег Комар
Level 9 Local Expert
February 27, 2019
4 tracks were broken, they told us to wait for several hours, although we had booked in advance
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Viktorius
Level 10 Local Expert
March 14, 2019
The bowling is good, the cafe is so-so.
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Artem G.
Level 4 Local Expert
March 18, 2019
A cool place to hang out
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Pavel Holub
Level 7 Local Expert
September 28, 2018
Nice prices. Friendly employees. Nice prices
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Олег Голосевич
Level 5 Local Expert
February 6, 2019
A relatively normal place
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5
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Андрей Карп
Level 4 Local Expert
February 14, 2019
Good organization of holidays.
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4
Anonymous review
March 26, 2016
It's a great place. I went bowling several times. I really liked it.