Tired hotel, greasy, long black hair on the floor after cleaning. There were problems with the water, it was barely warm in one bathroom, and it barely ran in the second. Karaoke can be heard even on the 4th floor. The access roads are terrible, they barely found the entrance in the dark, the administrator answered the phone 10 times. Breakfast from 8 a.m. is very late, we had to leave at 7 a.m., breakfast was included in the price, but we left hungry. The bed linen is clean, towels too.

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Мария

Level 8 Local Expert

Very strange and ambiguous feelings remained from the visit. However, later we were told that all hotels are like this in Astana, but I don't know. Of the cons: 1) at an early check-in, they were put in an unmade room and if they immediately understood at the reception and sent to fix it, then the maid only rearranged the sheets and was very surprised at the question about clothes, pillows, towels and in general. Then they moved to another one when she went to swear. 2) the next morning I found a mouse on the table. I don't know which of us was more scared, I was sleepy and just stunned, but the tailed one began to run away and fell off the table and ran away, I didn't see him anymore. When I told the reception, I did not receive any kind of compensation or excuse, only an offer to relocate again. 3) This hotel is very common, as I understood from the locals, as there is karaoke and a good restaurant. Fri,Sat, Sun karaoke works until 4 a.m. (we found all these three nights, two banquets and it was impossible to sleep in the rooms closest to the restaurant), and on weekdays the same thing until 2, but irregularly. Of the advantages: 1) friendly everyone,courteous staff 2) delicious breakfasts and you can order local food from the cook and whatever you want in general 3) Convenient location.

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Monte Bianco

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88 reviews