A cozy place. Friendly staff. Delicious food. It's quite good for your money. Clean, cozy. Of the cons: dirty dishes after breakfast are picked up the next day, even if there is no one in the room. Towels are changed every two days. There is no salt or pepper on the tables. Of the things promised in the room, there was no hair dryer, dishes,cutlery,iron not in the room,cleaning after check-out, wi-fi not in all rooms,
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Ольга Коленченко
Level 6 Local Expert
April 24
A very cozy hotel, with soft mattresses. It was a comfortable bed that was important to me!
The hotel has a hookah bar, restaurant, karaoke. Very convenient.
As a compliment, I was given a free late check-out, which is very valuable and pleasant.
The only drawback is that the hotel is closer to the end of the city ... but a taxi solves everything, you can get anywhere without problems. But it's quiet.
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1
Мария
Level 8 Local Expert
October 20
Very strange and ambiguous feelings remained from the visit. However, later we were told that all hotels are like this in Astana, but I don't know.
Of the cons:
1) at an early check-in, they were put in an unmade room and if they immediately understood at the reception and sent to fix it, then the maid only rearranged the sheets and was very surprised at the question about clothes, pillows, towels and in general. Then they moved to another one when she went to swear.
2) the next morning I found a mouse on the table. I don't know which of us was more scared, I was sleepy and just stunned, but the tailed one began to run away and fell off the table and ran away, I didn't see him anymore. When I told the reception, I did not receive any kind of compensation or excuse, only an offer to relocate again.
3) This hotel is very common, as I understood from the locals, as there is karaoke and a good restaurant. Fri,Sat, Sun karaoke works until 4 a.m. (we found all these three nights, two banquets and it was impossible to sleep in the rooms closest to the restaurant), and on weekdays the same thing until 2, but irregularly.
Of the advantages:
1) friendly everyone,courteous staff
2) delicious breakfasts and you can order local food from the cook and whatever you want in general
3) Convenient location.