Monte Bianco
63 reviews
June 12
A cozy place. Friendly staff. Delicious food. It's quite good for your money. Clean, cozy. Of the cons: dirty dishes after breakfast are picked up the next day, even if there is no one in the room. Towels are changed every two days. There is no salt or pepper on the tables. Of the things promised in the room, there was no hair dryer, dishes,cutlery,iron not in the room,cleaning after check-out, wi-fi not in all rooms,
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April 24
A very cozy hotel, with soft mattresses. It was a comfortable bed that was important to me!
The hotel has a hookah bar, restaurant, karaoke. Very convenient.
As a compliment, I was given a free late check-out, which is very valuable and pleasant.
The only drawback is that the hotel is closer to the end of the city ... but a taxi solves everything, you can get anywhere without problems. But it's quiet.
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1
October 20
Very strange and ambiguous feelings remained from the visit. However, later we were told that all hotels are like this in Astana, but I don't know.
Of the cons:
1) at an early check-in, they were put in an unmade room and if they immediately understood at the reception and sent to fix it, then the maid only rearranged the sheets and was very surprised at the question about clothes, pillows, towels and in general. Then they moved to another one when she went to swear.
2) the next morning I found a mouse on the table. I don't know which of us was more scared, I was sleepy and just stunned, but the tailed one began to run away and fell off the table and ran away, I didn't see him anymore. When I told the reception, I did not receive any kind of compensation or excuse, only an offer to relocate again.
3) This hotel is very common, as I understood from the locals, as there is karaoke and a good restaurant. Fri,Sat, Sun karaoke works until 4 a.m. (we found all these three nights, two banquets and it was impossible to sleep in the rooms closest to the restaurant), and on weekdays the same thing until 2, but irregularly.
Of the advantages:
1) friendly everyone,courteous staff
2) delicious breakfasts and you can order local food from the cook and whatever you want in general
3) Convenient location.
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October 12
I hope future visitors will read the review and will not make my mistake and salt the guests here.
I settled the guests from October 11-16 and paid for 2 people 324,000 TNG.
After staying for a day, my guests from South Korea wanted to move out. For a reason:
1. The staff does not know English, I was a translator
2. Breakfasts without a buffet table (a couple of scrambled eggs and a couple of croutons, no fruits, no juices, etc. Although they write 4 stars
3. The smell in the room is smoky, although they say the rooms are for smoking guests
4. The staff is not friendly
5. There is no gym
Although they claim 4 stars, a maximum of 1.5 stars is my rating
When I asked to make a refund, the manager Amir refused to do it, due
to booking through hotels.com In the end, I lost 216,000 tng
...
Even after losing 216,000 tng, I still moved out,
because the most terrible hotel and staff that I have met.
As a result, they told me if you don't like something, go to court.
Surprised is not the right word. I hope this review will be read by the hotel. And draw conclusions
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October 6
The cuisine of this restaurant is very tasty, and the service is also at a high level. However, due to poor air circulation in the abdomen, there was a feeling of some suffocation. If restaurant owners considered this issue and improved the ventilation system, the overall atmosphere would be much more comfortable.
See original · Қазақша
February 19
I was lucky enough to be a guest and host of a friend's anniversary. Everything went great in this hotel complex. Downstairs in the restaurant they noted that they stayed the night in the suite room on the 4th floor. The room was super comfortable, 2-room, spacious. The dishes in the restaurant are excellent! Everything went great!!! Thank you very much! I'm from Almaty.
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September 7
I advise everyone 100%%
The equipment is excellent, the kitchen is super.
The service is also at the highest level👍
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October 16, 2023
We selected a 4* hotel and then this hotel came across, although it was almost on the outskirts of the city, but the center took 15-20 minutes, it suited us. At 4 ku pulls with a small stretch, everything seems to be fine, but not so. Upset breakfast was constantly cold although the last 2 in the morning we talked about how much we would go and still..... Do not take rooms on the second floor there is a restaurant and almost every evening music and drinking, which interferes with sleep. With water, too, there are constant problems, the coolers are empty. The owner of the hotel needs to be seriously engaged in the service and then turn from 4 into 2. And so if you stop by car, I recommend it.
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June 7
A fully decent hotel. There is a cafe. In the morning, breakfast in the room, you can choose from a cafe.
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September 29
A good hall for celebrations. But there are columns and not a high ceiling.
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July 18, 2023
Супер, очень нравиться там отдыхать. Два раза провели мероприятия, очень довольные. Обслуживание хорошее, ребята молодцы.
January 11
We had a birthday party last year and everything went well. And this year we decided to relax in this karaoke again, and this time it was better especially the kitchen
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February 12
A great place to hang out! We liked everything: the food, the service, the music
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October 26
The restaurant is good.There is a hotel on top, an average one.
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January 1
The kitchen is delicious but the service is lame
They accepted the order but then forgot about us. The meat was waited for a very long time. The price tag is nice. We went to the bar on reservation, as a result we received a small and pleasant discount
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October 27, 2023
There is everything to have a good rest. Special thanks to the staff of the karaoke bar.thanks rerata)))
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August 7, 2023
Достаточно хороший отель, за сам отель 4+ можно поставить, единственное скудный завтрак континенталь, без выбора, за завтрак 3
September 27, 2023
Detached building. Not in the LCD as some do. Everything is thought out on purpose. Generally for people. The owner is well done. No one bothers anyone.walk the soul of a bandit)))..
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March 12
Nice place, music, menu is normal, but the location is a little far away
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December 5, 2023
We checked into the room right next to the karaoke. I couldn't sleep until two in the morning. As a result, I asked for a room away, they gave me one. But it's hard to sleep here without earplugs because of the music and the screams.
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March 11
I was at the restaurant at the hotel. Excellent interior, good hall. That 100-150 person can be spent in style.
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March 22
Everything is very tasty in the kitchen, a cozy atmosphere.
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January 7
We did the anniversary not long ago, a good restaurant, beautiful interiors, I advise you !!!
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May 12
Everything was very tasty...
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February 26, 2023
Хорошие и чистые номера, отзывчивый персонал. На ресепшене всегда вежливые и улыбчивые девушки.
December 3, 2023
Great atmosphere, great cooking, thank you very much
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1
January 26, 2022
Номер чистый, уютный, теплый. С ребенком было комфортно. Шумоизоляция слышно было соседей. Каналы и вайфай хорошо работает.
Караоке отличный звук, аппаратура качественная.
2
December 6, 2023
Cleaning every day with a change of linen.Breakfast, lunch, dinner with room service.Friendly staff.
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March 4
Convenient location, large parking!!!
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August 19, 2023
Всë понравилось, но когда мы приехали в люкс номер там было много блëсток и халаты не постираные. (Потом всë исправили)
July 6
Excellent breakfast☺️
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November 16, 2021
Отличные номера. Дизайнерская работа. Комфортно. Можно заказать в номер еду. Предупреждаю, на этаже караоке бар, приготовьтесь что иногда будет исходить шум от гостей комплекса. Караоке бар к сожалению оценить не успел, был проездом.
3
December 22, 2022
Хорошо все. Хоть и далеко от центра. Но дешево. Учитывая низкую цену - вполне прилично.
May 8
Everything is fine! I recommend
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January 31
Karaoke in the booth is not working all evening we wanted to sing
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January 24
Strong liked all the Good Food will come
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June 21, 2022
Все очень прилично и приятно. Можно сравнить с сетевым не плозим отелем.
1
December 18, 2022
Кухня так себе. Интересная обстановка, уютная очень.
November 22, 2023
My favorite place ❤️👍
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July 4, 2023
Классная и удачливая гостиница 😁
1
January 17, 2023
Отлично провели время!Караоке жақсы екен!
1
January 22, 2023
Обслуживания так себе,бармен сидит в телефоне,не реагирует не на что
December 11, 2022
Всё крутоооо супер слов нет вы самые лучшие
1
November 26, 2022
Персонал по шустрее нужен
April 11, 2023
Хороший отель
1
July 10, 2023
Очень хорошо
December 23, 2019
очень уютные, чистые номера! вкусно готовят блюда, приветливый и доброжелательный персонал!
1
January 28, 2023
Въезд как в деревне
1
February 14, 2021
Шикарная гостиница, тепло уютно и вкусно пахнет.
3
October 30, 2021
Отличное место для отдыха с компанией
1