Hello. They do not send SMS with the number of the minibus.The minibus is in 5 minutes, whatever you want to get on it and get on it is called...
See original · Русский
Яна
Level 4 Local Expert
November 13, 2022
Terrible service!
Today we were traveling with a friend on the yellow minibus 7592 at 11:55 from Mozyr. The driver is rude! They asked me to stop for 5 minutes near the gas station to go to the toilet, so it was rude to me in response, they say, "no, 5 minutes is too short." Management, please pay attention to this driver! It's not the first time you've had a bad day here because of this "driver"! Take action!
And in general, it is worth providing for at least one stop for 5 minutes, because if someone gets sick at all, then what? Won't the driver stop at all? I am generally silent about time transfers and so on, this is the norm for this "service"!
See original
2
1
Евгения Г.
Level 3 Local Expert
April 21, 2023
Unfortunately, due to the lack of alternatives, we have to use the services of this carrier. Constant postponements of flights 30 minutes before departure. When trying to find out the reason for the postponement or consider choosing another time, rudeness on the part of the call center employees. In cases where time is not postponed, drivers are consistently late. I haven't been able to leave properly in the last couple of months.
See original · Русский
2
Инна Б.
Level 3 Local Expert
April 1, 2023
Disgusting service. The operators are rude, interrupt and just hang up. They cancel the orders themselves. Why does the tax service take over the tax office, for example. Drivers do not issue tickets!!! How is that?! Why do such organizations still exist in our country?!
They cancel orders, are rude, and travel time is CONSTANTLY postponed. Is this a job?!
See original · Русский
3
Daschka 1
Level 2 Local Expert
July 31, 2022
They constantly transfer the minibus without explaining the reason. Today I ordered a minibus at 16:30 (it takes me more than an hour to get to Gomel) and then, when I arrived early (15:50), God forbid not to be late, they call me and say "your minibus will be later at 17:00." I asked "why is it being postponed?", to which they replied "your place is fixed for 17:00." And what am I supposed to do here for another hour?
There was also a case when I had to go with Kalinkovich. I arrived at the bus stop 20 minutes earlier, I sit and look at the time, it's 20 minutes late. I called the operator, they told me that he would be there in a couple of minutes, he had one stop left to go. I'm standing and waiting. As a result, the minibus passes by me and did not even slow down. I call the operator again and ask what's going on. She contacted the driver and he told her that he had BEEN WAITING for me for 10 minutes, so he also CALLED several times, but I did not pick it up. They made her look guilty again.
There are a lot of such cases. Think before you take this minibus.
See original
5
1
Snezhana Stepanchuk
Level 4 Local Expert
December 27, 2022
"MOZYR EXPRESS" does not even deserve 1 star. Terrible service. We booked a minibus for 16:30, but the operator called and rescheduled it for 17:00. We are not local, we left early to make it. As a result, the minibus did not arrive at 17:00, but at 17:25, although it was postponed for half an hour!!! 0 stars.
See original · Русский
4
1
Надежда М.
Level 2 Local Expert
August 23, 2022
Today we drove from Gomel to Mozyr in a Yellow Mercedes 7592, it's a nightmare. The driver is rude to passengers, the car is not adapted for transportation - the seats are all worn out, they wobble when he closes the "trunk", so to speak, then the doors hit right in the back of those sitting behind. The code ordered was indicated by one, the price according to the fvktu is completely different. Plus, it turned out that he only goes to Ulyanovsk and they don't go to the Interkk, so I had to call a taxi. In general, we were shocked by such a service))
See original
3
1
Ирина Ш.
Level 3 Local Expert
January 16, 2022
I've been driving for the umpteenth time and I'm just in shock. I understand irregular flights, but calling 30 minutes before departure and saying that the minibus departs earlier or sitting at the station for 30 minutes because the minibus departs later and this was reported 15 minutes in advance is not respect for the personal time and plans of passengers. I am very sorry that due to the circumstances and the lack of alternatives, I cannot choose another carrier. The last trip is just the height of disappointment in the Mozyr Express. They took a drunk passenger into the cabin, during the trip he drank beer in the cabin, a bottle of his beer rolled around the cabin the whole trip, and when the passenger fell asleep, the nearby passengers had to catch him. Then he took out a lighter and started flicking it, it was just scary. I don't even think it's worth talking about the possible effects of the smell of beer in a shaking, clogged minibus for 2 hours… It is not my responsibility to stir up conflicts and drop off a passenger. The driver saw that the citizen was drunk, but never went to the salon to check the situation. I suffered the whole trip. Thank you, Mozyr Express. There are no words.
See original
7
1
Наталья
Level 2 Local Expert
February 10, 2022
This carrier can only be driven out of desperation. Irresponsibility, unprofessionalism. We booked a flight, 40 minutes before departure they called us back 5 times offering to change the time, we did not have time to leave earlier, the operator informed us that the flight remains unchanged. As a result, when we arrived at the station, the operator called us and informed us that the flight would be in an hour. The call center is not working. Not a service, but an attraction. At the train station in February, an hour of time is wasted.
See original
5
1
марина криштапенко
Level 3 Local Expert
May 24
The application is not working. Disappeared from the play store
See original · Русский
Ольга С.
Level 2 Local Expert
July 13, 2022
Not a good carrier. Indeed, only hopelessness. Everything is at odds with them: they agreed at one stop, the driver is waiting at the other. I didn't answer the phone- I'm sorry, they're crossing me off the list. Well, then they cover it with rudeness and claims. No more-no more
See original
6
1
Евгений М.
Level 3 Local Expert
October 25, 2022
Terrible office, one price on the phone, the driver has 2 rubles more.