Hello. I was provided with a door-opening service in my car today. The order was from the website. Upon a preliminary call from your operator, I received the following information, an autopsy will cost 55-60 rubles, and there was also information about free battery recharging.
After that, it became an advantage for me to summon a master from you.
The service was ordered by a certain time (18:30), the master arrived at 19:01, he did his job, after which I asked about charging the battery, to which he replied that this was a separately paid service, after which I had to abandon it, paying 60 rubles for the work.
Please look into this situation and find out why the master was not aware of the battery!!!
Please note that the website also says that there is a possibility of charging the battery for free.
The number indicated on the website for complaints and suggestions is not correct!
Thanks!
See original · Русский
1
ксения л.
Level 4 Local Expert
March 11, 2024
And our situation was also interesting.
I called the operator to order a master, taking into account that they have an arrival in 15 minutes… As I hoped, it was important.
I specified the price , they announced 50-55 rubles , maybe a little more
I was well satisfied with the price, as it is indicated on the website that 99% is without damage
Guess who this 1% is - me
As a result of cooperation: a broken core, arrival in 30 minutes and 80 rubles with a receipt)
Of the 3 points of its advantages, none has been fulfilled
See original · Русский
Victor A.
Level 20 Local Expert
October 17, 2024
They said on the phone that the cost would be 55p, and in the end the master said "my service costs 100p", after he had done everything.