MTBank

Rating 4.2
33 ratings
Rate this place

15 reviews

Level 7 Local Expert
June 21
I came to the bank once in order to find out how it is most profitable to pay for orders in European online stores. Considering that I have a PayOk card in rubles. I was told that to pay in European stores, you need to get a currency card, otherwise there is no way. But the problem is that with a dollar card, when paying in Euros, there is a double conversion. And you lose 2.5% of the amount only on conversion. I called support repeatedly to find out this issue. And no one has ever told me that I can safely pay for orders in European stores using a ruble card and that it is much more profitable. Therefore, I believe that the employees of this bank and this branch give customers false information and mislead. They hide information from the client for the benefit of the bank.
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Level 9 Local Expert
April 11
I was very upset by the qualifications of a bank employee, in particular, I'm talking about a specialist who serves people at the cash desks. I paid the lease. I needed to transfer the amount from RUB to BYN at the exchange rate of the national bank. Having named the amount in RUB, I heard indignation from a specialist in my address, how much it would be in BYN. I asked to transfer and name the final amount with a commission in BYN. As a result, the specialist was unable to transfer the amount from RUB to BYN. She made a mistake in the transfer 100 times, not 10 or 20, but 100!!! And if I hadn't paid attention, I would have paid and left. Where does the huge question arise, how can specialists working with money and customer service make such mistakes and prove that he is right?
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Level 2 Local Expert
August 12
Excellent service, polite and competent staff. Thanks for the work, friends
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1
Level 13 Local Expert
April 11
It is better not to mess with MTB. I took an installment plan at the store. He always paid on time, before the 25th, and their last payment, it turns out, is before the first of the month. On the 6th, I received an SMS about the late payment, I immediately paid, but I was among the malicious violators. The result is a ruined credit history. Go around with a hundred.
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Level 5 Local Expert
August 3
The main bank. Favorable terms of service, interesting products. I recommend.
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Level 2 Local Expert
September 20, 2023
Добрый день, оформляла карту Халва , обслуживание на уровне , очень хорошо и подробно рассказали про продукт, быстро одобрили.
1
Level 2 Local Expert
September 20, 2023
Хороший банк, являюсь клиентом этого банка не один год, вежливые и внимательные сотрудники. Выгодные условия кредитования. Осталась очень довольна, буду обращаться ещё!
1
Level 13 Local Expert
April 24
A good bank with pleasant employees. Very cool products👌
See original · Русский
1
Level 3 Local Expert
September 21, 2023
Очень приятная атмосфера в банке. Работники встретили с улыбкой и помогли с поставленной проблемой, буду обращаться еще
1
Level 2 Local Expert
May 22
The bank is like this in words, but in fact everything is different
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1
Level 2 Local Expert
September 20, 2023
Являюсь клиентом банка уже много лет, оформила не одну карту. Все очень нравится, я довольна.
1
Level 3 Local Expert
March 29, 2023
Обслуживание слишком медленное. По любому вопросу сидеть очень долго. Сидеть, это если повезёт ещё
1
Level 3 Local Expert
July 14, 2023
Ужасные сотрудники, не клиентоориентированные. Портят репутацию банка.
1
Level 4 Local Expert
February 17, 2023
Очень медленно работают. Из всех окошек открыто каждый раз только 2-3
1
Level 4 Local Expert
August 22, 2022
Медленное обслуживание, чтобы забрать ранее заказанную карту нужно провести не мало времени.
1