Unfortunately, we had to part with this bank, which we do not regret at all. They do not warn the client that there is some kind of debt, or that the contract has ended, but for some reason they continued to withdraw money. Having the client's phone number, they couldn't call and warn him. In general, we did not regret that we closed all accounts and banks there.

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дарья л.

Level 10 Local Expert

Waiting for a specialist for more than an hour, there is 1 PERSON in the queue when receiving a ticket! The simplest operation is to get a card. This is the second time I've been here, and the second time I've waited more than an hour in the absence of a queue! Dear administration, please pay attention!!! The most unpleasant thing is that the question to the staff about the waiting time causes dissatisfaction and sharp answers like "I'm busy with a client, wait" Guys, we are not in the city polyclinic, I brought my money to your bank. And I can understand that there are complex operations. But I would like to get a correct answer to my question in order to understand whether it makes sense to expect.

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Alex Polo

Level 28 Local Expert

On December 14, I stood in line for more than an hour for the simplest operation. This is simply not acceptable. As the staff explained, the department focuses on working with legal entities, and for individuals there is one employee, to whom there were 10 people before me. Therefore, I give the lowest possible rating. I hope the review will help the department to rectify the situation.

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78 reviews