MTBank
39 reviews
October 20, 2024
A good branch of the MT bank. There are a lot of specialists and attitude is especially important! I really liked the fact that the girl at the reception explains and helps everything, even solves the issue more often. Thanks!
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1
September 12, 2024
There is a handrail. Poor service for individuals with disabilities, especially for whom Work is not available. Refusal to accept documents confirming this, lying to the head office in Minsk, as well as failure to execute written instructions from the Head Office in Minsk.
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July 19, 2024
There were several people in the queue, but we had to wait a very long time. Only one cash register and two specialists worked. No privacy whatsoever. Clients shared personal information while listening to each other.
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2
July 26, 2024
This bank used to work on Saturdays. Not anymore. And on Friday, the schedule became shorter. In general, I would like to be like before.
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November 8, 2023
Excellent and most importantly, the ability in the application to choose the time of the visit outside the live queue (and hear in the back, we are sitting in the morning)
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September 22, 2023
Convenient location. A clean, new compartment. I have been using MTB cards for many years now - all without complaints.
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April 26, 2023
5 people queue, waiting for more than an hour!!!
on April 18, at about 16:05 we arrived at the bank, the sister had to pick up her card, which she reissued by phone with a specialist, most likely with Minsk, she was told that the card could be picked up at least tomorrow.
We arrived, she went to the bank. I took a ticket to a specialist. The bank's employees served people for a very long time, some of the customers took coupons, some did not take them, but simply sat down without a coupon. As a result, she waited an hour, and the bank told her that your card was still in Minsk.
That's the story! :)
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April 25, 2023
Terrible customer service!!!
No bank has such service as this bank. If you go to this bank for some reason, then expect that you will have to stay there for more than an hour 100%!.
Every time I try to understand the principle of their work, but apparently it's useless. Out of 10 specialists, 1,2 can!!! And everyone is constantly busy with something, but not with customers sitting in line for hours.
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2
May 26, 2023
The waiting time is forever
Service - we studied with the Housing Department
The staff is good, young and inexperienced
The attitude towards customers - it would be better if we did not come
The location is definitely convenient, something good should be)
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February 6, 2023
So the bank is not bad, good conditions, but Queues are always (ready to leave an hour of your time at the bank branch), working hours for parasites, how can the branch work until 16:30 and on Friday until 15:30, with weekends on Saturday and Sunday))) It's a joke, people work until 17 every day!!! It's great that the schedule has been changed
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2
February 4, 2023
I have been serving at this bank for several years now, the service is quite fast.The attitude towards customers is friendly.The staff works quickly and efficiently.
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March 20, 2023
The work with queues is terribly organized, there is no optimization of processes. There are only a couple of specialists working. Currently, it is no longer comme il faut to work so slowly, it is necessary to constantly improve processes, and not to stand still.
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July 31, 2023
The bank is like a bank, I always try to approach the opening so as not to wait), communication with customers is good, service is standard.
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June 17, 2023
Convenient location. There is a parking lot. The service is on the level.
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June 11, 2023
Everything is fine, everything is fine, except for the queues of detainees and the waiting time until you are accepted...There's nowhere for everyone to sit down
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June 12, 2023
The queues are huge, it's hot even though the air conditioners are working. Service - as soon as you get to someone, there are good specialists, and there are specialists who try to get you fired, send you to another employee. MTBank is not the same as it used to be.
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September 23, 2024
The best bank!
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November 1, 2022
I am satisfied with the service. Everything is fast and clear. Convenient location.
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August 15, 2023
We made a new renovation, expanded the room, it became beautiful
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December 29, 2021
High-quality service without imposing too much. They always tell me everything clearly and answer my questions. Pleasant atmosphere in the office as a whole.
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1
December 25, 2021
I have been serving in this office for a long time, I have never had problems with queues or incompetence of employees, always a friendly attitude, without unnecessary imposition of additional services.
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April 3, 2021
I can't say anything specifically about this bank. But mtb bank itself left only negative emotions. Once upon a time I wanted to take a halva card. They refused. And now they call almost every three to four months. And they ask if you want to register.
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2
May 15, 2023
We need to increase the staff
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October 25, 2022
Queue for individuals
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February 19, 2020
The specialists are competent, they serve well, they always help if there are any questions or problems.
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August 25, 2021
A profitable bank. Probably the most. One star, because there are no minus ten points
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July 14, 2021
There are very few cashiers. There are long queues.
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September 3, 2021
Awful. You take the ticket. And legal entities serve without waiting in line.
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September 10, 2021
The service is long-lasting.
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February 9, 2020
There are small queues in the exchanger, convenient location
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December 29, 2020
A good branch if there are no queues)
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August 16, 2022
Huge queues
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December 5, 2019
Convenient, close by. You wanted to hire me.
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December 28, 2019
There are long queues , the workload is constantly great
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July 26, 2019
Huge queues, unskilled staff
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January 23, 2020
Constant queues. I don't like it
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May 15, 2020
Short working day
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February 15, 2021
The norm
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March 21, 2020
The bank is so-so
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