A very strange situation, they closed the halva card, looked at the amount through the My Bank application, looked at the full repayment amount through the erip, repaid it taking into account all charges for using the card, etc. But the bank still takes an incomprehensible couple of rubles, which just remain hanging in the field of their own funds. And in general, why does the bank not issue a document that the former client does not owe anything? Attention, the quest continues, everything described earlier happened on 07/20.24, and on Monday 07/22.24 we received a call and were told that we still need to pay about 14 rubles)), super, the state bank, when they called and asked for what this time, one specialist said for using the card and checking account, and the second time that For the main debt, are you serious???? And what happened on Saturday, the rehearsal closing? So we have no guarantees that this is not the last surcharge, shame on the bank for such work.

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Мила Макаревич (Князькова)

Level 19 Local Expert

My favorite bank has been for many years! And what a friendly and courteous staff! Thank you for your customer care!

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ангелина к.

Level 3 Local Expert

Очень приятная атмосфера в банке. Всегда чисто и уютно, работники встретят с улыбкой и помогут с поставленной проблемой.

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13 reviews