The mobile application is not working correctly: it does not intercept an outgoing call from Mtbank for authorization. After three unsuccessful attempts to enter, access was completely blocked, despite the fact that I entered my passport number, and unlocking requires a face-to-face visit to a bank branch to obtain a code word. As a result, I was never able to use this service, and probably never again. Wasted time ;(

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Надежда Л.

Level 3 Local Expert

I was at the MTBANK branch, which is opposite the railway station. The bank's location is quite convenient. I was interested in the cards that are in the bank. Specialist Ivan explained everything in detail and in detail, helped to pick up the card and told us what bonuses it has. I liked the service, it was respectful, correct and understandable. I thank Ivan for the service.

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Test Bot

Level 22 Local Expert

Friday 09.11, working time, 16 hours 10 minutes, the day is not a holiday, and the front door is closed. At least they bothered to hang some kind of sign explaining what was going on, so that people would not stand and wait for it to be opened, otherwise they had to knock on the door and call a disgruntled employee outside and hear the phrase that they say they are not working today. Unfair treatment of customers not even from the doorstep, but also directly from the street.

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MTBank

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