I came to close the so-called "bonus" Halva ahead of schedule. The operator Alexey Tereshchenko said that this was impossible, because today I used this card to pay at the store. The payment processing period is several business days. When asked why the call center did not report this, the answer was simple: "You need to ask yourself." And he smiled. A truly magical bank! P.S. There is only one specialist working with individuals who is not in a hurry, so take a cot and a thermos with you.

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Олег

Level 30 Local Expert

We looked in during the day (around 12:30), there are some difficulties with parking - it is unlikely that we will be able to find it nearby. We spent a little time in the queue, there was a ticket to the legal department, about 5 minutes, then they told us everything (about the payment terminal).

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Валерий М.

Level 6 Local Expert

Terrible service in all departments.there are constant queues for specialists working with individuals. Faces, a very long wait. As for this particular department with phys. There is only one specialist working with individuals .why can't I add a second one?

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MTBank

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