A very, very long wait. Of the 4 specialists, only 2 are working, according to my coupon, 7 people are in front of me - the wait has exceeded an hour(( All you need to do is get a salary card!!! In other banks, you can get a card by mail - there is no such possibility here - they just automatically reissued my salary card, without my knowledge, and sent a message that you can pick it up at the office! ! Just a waste of your time!!!

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@Dovmont

Level 17 Local Expert

We came in with a colleague at work to apply for a bank card. The confirmation code did not arrive on her phone, they waited for almost an hour. They said that the problem was of a technical nature. Anything happens, we don't complain. And the cameraman was worried too. Parking was a problem; it took a while, but I managed to get up. I drew the employee's attention to the different spelling of "cash register": in one case there is a hyphen, in the other there is not. They said "thank you" and promised to fix it. I'm deducting one point only because of parking.

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Vladimir Kolkov

Level 10 Local Expert

08/07/2025 coupon F12 09:31:37, right ticket office. There are no people at the cash register. A woman of retirement age, with an eternally dissatisfied face (it's not the first time I've come across her), made a mistake in the amount when replenishing the card in cash, and apparently, in order to whitewash herself and make me guilty, she said that it was necessary to replenish through the terminal, so next time self-service. And these people spam me multiple times every year asking me to vote for their bank of the year. I brought money to YOUR bank, and you still don't want to serve me. "30 years with us.".. We still haven't learned how to work

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