03.07.2024 I applied to this point, for the exchange of 50 bel.r. for kopecks (1-2 rubles), an employee, namely Alexandra Kohanovskaya, at my request requested payment from me, in the amount of another 50 bel.r. for this service.
In total, to make the change of the bill white. a sample for small ones from MTB bank, you need to make a payment to the bank for another 50 BEL.r. - absolute blasphemy!
I work nearby and other employees of this point have never had this problem before.
The exchange was refused.
I ask the management to deal with this employee and punish her. Disgusting attitude towards the bank's client,
the whole dialogue is in an unfriendly form!!!
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Show business's response
Kat Legkaya
Level 3 Local Expert
December 19, 2023
There are no advantages , Yesenin 76 is indicated on the site, but in fact 76/1 , the terminal does not work, I drove across the city to buy $ 100, but the terminal did not work, although it was on fire , I should have checked , she was going home and turned it off , but it did not work , the client did not offer to remove I didn't wait for the money. The cashier Olga Semukova is not qualified , I think that it is necessary to punish up to dismissal, there is no complaint book, although it would not interfere, if you do not take action, then you will have to pay for moral damage, I will sue
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1
Феликс Смирнов
Level 14 Local Expert
July 16, 2023
дикий ужас на Есенина . 20 человек очередь не могут раскидать 9 специалистов . не дай бог стать клиентом этого филиала и попасть к операционистам