03.07.2024 I applied to this point, for the exchange of 50 bel.r. for kopecks (1-2 rubles), an employee, namely Alexandra Kohanovskaya, at my request requested payment from me, in the amount of another 50 bel.r. for this service.
In total, to make the change of the bill white. a sample for small ones from MTB bank, you need to make a payment to the bank for another 50 BEL.r. - absolute blasphemy!
I work nearby and other employees of this point have never had this problem before.
The exchange was refused.
I ask the management to deal with this employee and punish her. Disgusting attitude towards the bank's client,
the whole dialogue is in an unfriendly form!!!
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Kat Legkaya
Level 3 Local Expert
December 19, 2023
There are no advantages , Yesenin 76 is indicated on the site, but in fact 76/1 , the terminal does not work, I drove across the city to buy $ 100, but the terminal did not work, although it was on fire , I should have checked , she was going home and turned it off , but it did not work , the client did not offer to remove I didn't wait for the money. The cashier Olga Semukova is not qualified , I think that it is necessary to punish up to dismissal, there is no complaint book, although it would not interfere, if you do not take action, then you will have to pay for moral damage, I will sue
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Феликс Смирнов
Level 14 Local Expert
July 16, 2023
wild horror at Yesenin . 20 people in a queue cannot scatter 9 specialists . God forbid you become a client of this branch and get to the operators
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юрик_11
Level 16 Local Expert
September 4, 2021
The slowest branch in the world probably serves 2 customers for 15 minutes! The person at the checkout is in no hurry at all, it says on the window without a mask they do not serve, the cashier herself is sitting without a mask! Don't set foot here anymore!
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Дмитрий Сорока
Level 9 Local Expert
October 26, 2021
The time of operation of the currency exchange is incorrectly indicated. Arrived on Monday, closed. Although it says in Yandex maps that it is open. Sorry for the time spent.
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Геннадий Евстафьев
Level 17 Local Expert
September 10, 2022
Very slow service! It feels like we didn't get enough sleep.
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Анна Бичун
Level 11 Local Expert
July 27, 2023
Convenient location
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Дарья Степанова
Level 8 Local Expert
July 18, 2021
An excellent exchange office, there is never a queue, specialists will perform tasks quickly and carefully!
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Ярослав Димчук
Level 11 Local Expert
June 10, 2022
Not a bank, but an exchanger, they can't do anything except exchange.
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Коля Демченко
Level 9 Local Expert
July 3, 2021
It is very convenient to throw money on the card, and change the currency
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Вадим Грищенко
Level 15 Local Expert
June 18, 2022
He's hard to find.
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Юля П.
Level 8 Local Expert
February 29, 2020
Usually, the most favorable exchange rate in the neighborhood is here.