Constant interruptions, speed drops. The Internet is turned off consistently once a week or two in the evening. They turn it on either in the morning or in the middle of the night. And since they are the only provider in the whole country that does not have a 24-hour support service, you just have to wait. Conclusion: it is better to already be on a mobile phone than to deal with this provider.

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Irina Popova

Level 11 Local Expert

Customer service center. It is possible to conclude/terminate a contract for TV and home Internet services. You will need a passport for this. Electronic queue. Approximately 2-4 operators and 1 cashier. Sofas for waiting. It's pretty cozy here. Keep in mind that there is lunch and technical breaks at the checkout.

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Евгений Толстик

Level 16 Local Expert

Dear friends! I want to share with you an extraordinary incident on the part of the MTIS company, not only for Belarus, but also for all countries. Internet access was lost on Saturday. The support service milo explained that there was a problem with the equipment and, due to the fact that they have a weekend off, all subscribers of the district may only get access to the network on Monday, when specialists will deal with the issue. It reminded me of the 90s, when plumbers turned off the water for the weekend due to some kind of breakdown and were engaged in repairs only on Monday. There have also been similar cases before, but for a shorter period of time without prior announcement. This indirectly indicates the financial condition of the company, the absence of emergency crews, an algorithm of actions in case of such situations, problems with existing equipment. Apparently, some of the subscribers who are faced with this will now massively connect to another provider. And there are people whose work directly depends on the ability to go online on a regular basis. I strongly recommend that new subscribers do not use the services of this provider and protect themselves in advance from the troubles associated with stopping Internet access at the most inopportune moment and for an indefinite period. I will try to convey this information as much as possible on all such sites. Thank you for your time!

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