Mtis Tsentr I

4.0

184 ratings

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alexei-tchuholsky

Level 2 Local Expert

Constant interruptions, speed drops. The Internet is turned off consistently once a week or two in the evening. They turn it on either in the morning or in the middle of the night. And since they are the only provider in the whole country that does not have a 24-hour support service, you just have to wait. Conclusion: it is better to already be on a mobile phone than to deal with this provider.

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Irina Popova

Level 11 Local Expert

Customer service center. It is possible to conclude/terminate a contract for TV and home Internet services. You will need a passport for this. Electronic queue. Approximately 2-4 operators and 1 cashier. Sofas for waiting. It's pretty cozy here. Keep in mind that there is lunch and technical breaks at the checkout.

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Евгений Толстик

Level 16 Local Expert

Dear friends! I want to share with you an extraordinary incident on the part of the MTIS company, not only for Belarus, but also for all countries. Internet access was lost on Saturday. The support service milo explained that there was a problem with the equipment and, due to the fact that they have a weekend off, all subscribers of the district may only get access to the network on Monday, when specialists will deal with the issue. It reminded me of the 90s, when plumbers turned off the water for the weekend due to some kind of breakdown and were engaged in repairs only on Monday. There have also been similar cases before, but for a shorter period of time without prior announcement. This indirectly indicates the financial condition of the company, the absence of emergency crews, an algorithm of actions in case of such situations, problems with existing equipment. Apparently, some of the subscribers who are faced with this will now massively connect to another provider. And there are people whose work directly depends on the ability to go online on a regular basis. I strongly recommend that new subscribers do not use the services of this provider and protect themselves in advance from the troubles associated with stopping Internet access at the most inopportune moment and for an indefinite period. I will try to convey this information as much as possible on all such sites. Thank you for your time!

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Людмила Радкевич

Level 11 Local Expert

I visited on Friday evening. I signed a contract for telecommunications services. Everything is professional!

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Николай Николаенко

Level 20 Local Expert

To disconnect by phone, they offer to come with a bundle of documents, in fact, one passport ahead of schedule. I do everything to complicate the shutdown, including misleading about the procedure.

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Борис К.

Level 8 Local Expert

There is no queue (maybe lucky). Everything was quickly and efficiently processed. All questions were answered and prompted. The location is convenient. The sign is more than noticeable. You won't miss.

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Виталик Сергеев

Level 11 Local Expert

Convenient location, very polite staff, most importantly, it does not matter whether you come to their office or make a phone call.

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Вова Сташкевич

Level 6 Local Expert

Hello. I strongly advise against connecting to the Internet from MTIS. The Internet is not stable, the speed drops in the evening and on weekends. Calls and emails are answered as follows, according to the Contract we do not owe you anything, we do not control the quality of the Internet via wifi. And the modem is from MTIS. That's how it is.((((

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DMITRY S

Level 3 Local Expert

Nonsense, television shows a series and films from 20 years ago and they repeat everything on all channels, there is nothing to watch and there are no music and sports programs at all, only Belarus has nothing to watch, what to pay for?😪😔😭

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Евгений Кишкурно

Level 6 Local Expert

The company is great. Quick application, experienced craftsmen, reasonable prices. At a height)))

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Мария Б.

Level 5 Local Expert

The employee is a boor, sitting on the phone and eating with the client, also made a significant mistake when concluding the contract!

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Анатолий Давидович

Level 6 Local Expert

The support service is terrible, dissatisfied and offended people, I can't answer the question and only outrage in response... I ask how to solve the question, "what's the difference, you won't get your money back anyway."..

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Игорь Тертышный

Level 4 Local Expert

I don't see any advantages, there are a lot of disadvantages, starting with the imposition of my services, and there are no alternatives. I will never contact this company again...

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Александра Гвардиян

Level 3 Local Expert

Good afternoon! Subscription agreements are concluded without the consent of the owner. The service is provided on the basis of a contract, the subscriber is my 13-year-old daughter!!!!!! (she's an adult now). The last name is incorrect. Whose signature is it???? That's how it happens!!!!

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СЕРГЕЙ МАЛЬЦЕВ

Level 11 Local Expert

I turned off the TV to get rid of the grease. The young girl accepted the application. The master came tomorrow and did everything. Is free. Without queues and delays.

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Евгений

Level 18 Local Expert

There is no program on the website and in the application, the application is useless without information. The picture pauses periodically, all channels, and so it can hang all weekend, terrible service.

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Ди

Level 8 Local Expert

Cultural, high-quality and fast service. A pleasant office and an interesting interior.

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Anna Bogdan

Level 15 Local Expert

The home TV was promptly turned off. Convenient working hours, no one in the queue

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Мария Кашка

Level 8 Local Expert

A couple of stars for the lack of queues and convenient location. That's all. The attitude of the "operators" to the customers, of course, causes sincere surprise. It's amazing how you can be so indifferent to the person opposite at the same time. By the way, workers were not taught to say hello either. In general, the service is for Belarus. 🤙🏻

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Екатерина

Level 5 Local Expert

It was necessary to somehow go to close the television channels, two employees came to work, there were no people at all, It was at lunchtime.

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Бран

Level 20 Local Expert

The worst Internet provider in Belarus. It's a pity you can't put stars with a negative sign.

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Владислав

Level 12 Local Expert

They misled the pensioner twice, as a result of which I managed to encounter jokes, they redirected me to different buildings to solve the issue at the same time they did not know what to do

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Владимир Сермяжко

Level 11 Local Expert

One of the most terrible companies. Monopoly does its job ( queues . The service is also from the category of ala, the buyer always owes something. I do not recommend it!

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Дмитрий Жихарев

Level 14 Local Expert

Nice, clean queues

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johnshura

Level 13 Local Expert

Why is it impossible to post an application form on the site and publish clear step-by-step instructions on disconnecting from this organization? I only found an article with threats from the CEO, what will happen to those who dare to connect without permission.

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Raman Zhukau

Level 9 Local Expert

It was necessary to turn off the cable TV, they issued an application without unnecessary questions and offered to choose a convenient time for their employee's visit.

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Людмила Лазяник

Level 9 Local Expert

Fast service. The application is completed on time.

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bovekaterina

Level 16 Local Expert

Quick resolution of issues. Polite staff.

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Oleg

Level 8 Local Expert

Friendly staff, good service

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Сергей Киселёв

Level 24 Local Expert

It seems that they are currently in financial difficulties, because they are faced with the situation that the master, going out to the facilities, cannot contact the client. The master explained that he was not being paid for cellular telephone service. And this is in the 21st year of the 21st century in the center of Europe.

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Алексей Лишаев

Level 8 Local Expert

That's all right

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Ольга С.

Level 2 Local Expert

A provider that can only offer television. For high-quality customer service when selling the Internet, it does not hold up! As is the quality of the Internet!

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Александр .

Level 9 Local Expert

A cable cameraman. Two operators are receiving, but I have not seen large queues

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Саша Г.

Level 18 Local Expert

The city center. Few people. All procedures are done quickly and without bureaucracy.

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СЕРГЕЙ АНАТОЛЬЕВИЧ

Level 11 Local Expert

You can wait in line for more than an hour to solve a 5-minute question.

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Антон Лабзеев

Level 8 Local Expert

I am outraged by the imposition of MTIS services, 69 channels since July 1, 2018 at the address : Minsk Gaya 27-67 .I don't need this number of programs and I don't need to pay for them. I am the owner of my home and on what basis they impose their services, they have to sell them to me under a contract. The bill comes as part of the payment of utility bills, and I cannot refuse to pay part of these payments. Thus, MTIS has provided in advance and intentionally for the impossibility of refusing the imposed additional service. Representatives of MTIS claim that they warned everyone, namely, they threw advertising brochures into mailboxes. But personally, I have never seen them in my eyes. According to the contract, of course, they have every right to expand their service packages, but whether I need to pay for it is up to me to decide. And MTIS, by its actions (and hidden from the client), excluded the possibility of my expression of will. I consider this a gross violation, first of all, of the constitutional rights of a citizen. As well as these actions of MTIS are very similar to fraud by forgery. I am offered to go to their office to write a waiver. But why should I go to them? if they are the initiator of a change in contractual relations? And why should I refuse a service that I need in the same volume? So let them package their services and offer them separately, like all normal providers. The fact of coercion to certain financial obligations is obvious, through the system of calculating communal payments (through LREO) and through illegal actions regarding the contract concluded with this enterprise.

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О.В.

Level 17 Local Expert

The Internet is a horror. I do not recommend it. This trader had a year, he has switched to another one for more than 4 years and there are no problems.

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Виктория Казача

Level 9 Local Expert

All issues were quickly resolved.

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Max Y.

Level 9 Local Expert

TV is still nothing, but the Internet sucks

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СТУПЕНЬКИ ДЕТСТВА

Level 20 Local Expert

Fast service, friendly staff

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Владимир Александрович

Level 6 Local Expert

Great. Termination of the contract in an expedited manner. A minimum of time and voila😁👍

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Василий

Level 9 Local Expert

Friendly staff. It's a pleasure to be served.

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Alex AGK

Level 7 Local Expert

It 's very tedious and long , the service is one plus , as if you owe them in life ....

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Павел Лысенков

Level 6 Local Expert

A quiet, peaceful place. I came in once, disable everything. Quickly, without delay.

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fst.ermakov

Level 12 Local Expert

The last century, of course, but quickly and politely

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Илья Куница

Level 13 Local Expert

To disconnect you at home, you need to come personally, the schedule is not very working, as far as I remember

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Нина DДубинчик

Level 4 Local Expert

Very bad

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Артур Тагай

Level 6 Local Expert

The biggest drawback is there is no parking

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Олька Янцевич

Level 11 Local Expert

We have been using it for 11 years. The price corresponds to the quality.

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Jus

Level 3 Local Expert

Everything is fast and without problems.

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Mtis Tsentr I

67 reviews