Mts

4.7

504 ratings

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Григорий В.

Level 4 Local Expert

I ask you to consider the complaint about the work of Oksana Rakach, an employee of the MTS communication salon at 1 Lenin Street, Baranovichi. During my call for about 18 hours for a consultation, the employee showed an unprofessional and unacceptable attitude towards the client. Instead of helping me choose the right tariff, she did nothing, interrupted me in the process of communication, showed a haughty expression on her face and repeatedly exchanged sidelong glances with other employees. This behavior created a feeling of neglect and disrespect, as if I was not at the service center, but at her house. I consider such an attitude towards clients unacceptable for a company providing communication services. I ask you to check on this fact, take measures against the employee and ensure proper quality of service in the future.

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Димид Петрукович

Level 3 Local Expert

I went to activate the flash drive-May. The employee was met, helped to take a queue, the woman explained everything well at the window, and showed the tariffs, after 7 minutes I was satisfied with replacing the card with a flash drive. The staff are polite, attentive and know their business. Respect and respect for a job well done. And preferably + bonus to employees.) I am satisfied.)

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Олег Д.

Level 8 Local Expert

The work of the staff is fast, they offer additional services (in my opinion useless), I understand that everyone is obligated, the terms of the installment plan have changed, now you can take several phones to one number

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Ольга Руденко

Level 5 Local Expert

Today I visited the MTS salon in Baranovichi at Lenin Square 1 in order to purchase a phone as a gift to my mother. I took the ticket and turned to the window to choose a model. A consultant girl immediately came up to me. I voiced my wishes, based on which she immediately offered me a suitable model. The consultation itself took no more than 3 minutes. We went to the counter, where specialist Anna Lagutik made the installment payment as quickly as possible and offered a phone case as an accompanying accessory. As a result, I spent less than 10 minutes in the salon. Today, saving time is very important to me. And the people who contribute to this are invaluable. Unfortunately, I didn't remember the consultant's name. But! Girls, you are the best! Thank you for your work!

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Даниил Юкович

Level 2 Local Expert

If you hand over the item under warranty, do not wait as they say for up to 14 days (they will give you the item only on the 14th day), and if in more detail (as they say, without initially warning you) then for up to a month (they are just dragging their time, I can't believe anything else)

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Татьяна Максимович

Level 13 Local Expert

The city center, which is convenient, several cash desks, which is doubly pleasant, reduces the time in the queue for customers, huge.The choice of goods is mobile.devices,affordable prices,courteous staff, I recommend,there are discounts for regular customers.

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Максим Жилинский

Level 5 Local Expert

One of the best mobile communication salons, sociable and intelligent staff able to solve your questions in a short time, a wide range of different products!!!

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Иван Фокин

Level 12 Local Expert

A good choice. Affordable prices, there are promotions, installments. The staff is working perfectly. Consultants will prompt and explain.

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Алексей Веремейчик

Level 4 Local Expert

The service is really cool))) I'll tell you why.... once I ordered a phone that wasn't in the window and the guys said they would let me know if something suddenly changed..I didn't have to wait long, the next day they called and informed me that you can come to a certain operator number and you can pick up the phone in installments, and they asked whom I would take the colors...Well done

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Я Здравствуйте

Level 8 Local Expert

A good salon. Everyone will listen and help you decide. The only thing is that there are often long queues and you have to wait about an hour. So if you decide to go there, stock up on time))

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Andrew

Level 14 Local Expert

I was on Sunday and got into a pretty big queue, which is not very scary. However, the staff were very annoying and tried to get rid of me as quickly as possible without really answering my questions, but they managed to talk on the phone in the process of communicating with me. An extremely negative impression remained. I would advise you to visit during the week, perhaps when the load is less, it will be easier. I've solved my question anyway.

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Елькина Валерия

Level 5 Local Expert

The salon is not bad It is not so far from the train station that you can buy a flash drive They will also help you install it without any questions, without taking a penny for it The salon is also clean enough and the people working there are friendly and smiling I think you don't have to worry about your safety and the safety of your gadget

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Елена Дегтяр

Level 8 Local Expert

It is located in the city center, near public transport stops.Clean, bright interior,electronic queue,payment terminals.Very attentive and polite staff.

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Татьяна Черняк

Level 4 Local Expert

Pleasant staff, excellent service

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Егор Малец

Level 8 Local Expert

I am writing a review in the queue, because there is enough time. There are no questions about the work of the staff. But only two specialists work, and a lot of time is spent on each client. Waiting for 30+ minutes.

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Татьяна Вераксич

Level 6 Local Expert

Fast and prompt assistance from employees, a friendly team. Quick problem solving

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Екатерина Даревская

Level 4 Local Expert

Disgusting treatment of visitors by the salon staff. On 6.01.2026, I went into the salon to check the data on my phone number and tariff, because I want to switch to another mobile operator for service. The first employee I came to, she talked to me with a haughty look, as if I owed her something. It turned out that passwords from my ID card were needed to see information about me, but I didn't have this data with me. A few hours later, I went back to this salon, but I got to another employee, from whom Pin 1 from my ID card was entered 3 times, the code was allegedly incorrect, after the 3rd attempt, the employee reported that my ID card was blocked and it was necessary to contact the Department of Internal Affairs to restore access to the card. I received the ID card a few months ago, and there was still no need to resolve issues with it with passwords. "Thank you" for adding a few more problems to me.

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Сергей В.

Level 8 Local Expert

I was reissuing my SIM card. Quite unexpectedly, there was a problem with reading the ID card. It reads in one window, but MTS does not. They were able to do me a favor the fourth time. Well, it seems like the specific guys who worked with me and had nothing to do with it. But the sediment from the interaction with M T C

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Надежда

Level 9 Local Expert

I really like this store , pleasant consultants , they will always tell you everything and tell you about the products and services !

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ДМИТРИЙ

Level 10 Local Expert

Polite sellers are always ready to prompt and help

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Pasha

Level 5 Local Expert

There are always a lot of visitors, one on one. But employees always find time for everyone. Thank you for your advice on buying a smartphone. Thanks to your reasonable advice, I have been using it for 2.5 years without any complaints.Thanks again to MTS and Samsung

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Диана

Level 16 Local Expert

Good staff, quickly helped to solve the problem

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Дима Н.

Level 2 Local Expert

The impression is terrible, they give the client not the phone that he asks for, but what they need to sell.They sold the phone at 22 00 from the window, which does not hold the battery, although I argued and asked that I need a phone with a good battery, I had to return it immediately the next morning. I advise the great-grandfathers of this salon not to listen!!!

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Дима М.

Level 5 Local Expert

The queues are huge, and the staff is amazing

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Шевель Олег

Level 14 Local Expert

I don't really like this operator, more than one tariff is not suitable for work....and the phones are all relatively expensive to sell, and the promotions are forcing everyone to switch to tariffs with a large subscription fee.

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Денис

Level 13 Local Expert

Accessories are not always available, and there is not a large selection of smartphones and laptops. There are queues, polite staff.

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Галина

Level 11 Local Expert

The service is good, but waiting for your turn is simply impossible torture - it's crowded, the crowd of visitors is always stuffy, and four or five people from the whole crowd can sit down.

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Евгений Н.

Level 3 Local Expert

Consultants work like ***, imposing the product (you can still put up with the product), phone insurance, they do not provide reliable information. Specifically, the issue of a replacement phone in case of an insured event was discussed...and the phone is given and in general everything is for the client, even if I destroy the phone now, and the insurance company will cover all expenses...

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Анна

Level 13 Local Expert

I really like the service...and there is a choice....from the staff, no one has given a damn.All questions are answered clearly and in an accessible way...Thanks !!!Happy New Year!!!

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Галина

Level 7 Local Expert

A good salon, I bought phones there for the whole family, the quality is excellent. The staff is on the level, friendly and courteous people.

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Арий S

Level 12 Local Expert

An electronic queue, pleasant and qualified consultants in the hall, experienced and pleasant specialists in the field , a nice place, stuffy

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Евгений

Level 16 Local Expert

Excellent communication salon, you can buy a SIM card, smartphone/tablet, other equipment...

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Андрей Гродно

Level 8 Local Expert

Excellent salon, good consultants, will advise you which is better to choose

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304684 Лешок

Level 8 Local Expert

We recently bought a TV there .Immediately there was a smell of plastic.On the 4th day, they applied there, but alas, They did not even give an answer to the book of complaints and suggestions

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Максим Мадолинский

Level 5 Local Expert

Thanks for the connection and the Internet, I hope you will close.

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Андрей Мочалов

Level 10 Local Expert

Of the disadvantages, queues are often used. And for the rest, the whole range of services is at a high level

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Татьяна Гунько

Level 7 Local Expert

I would like to express my gratitude to Larisa Kazachenko, Yulia Alekseeva and all employees of the MTS salon for their competence, professionalism, and politeness. Thanks a lot and best wishes. You are the best,

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Юля

Level 6 Local Expert

A good communication salon, a friendly consultant helped with the solution of all. questions,

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Александр Александров

Level 5 Local Expert

Excellent service, pleasant staff)

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Александр Катаев

Level 9 Local Expert

A good store, compact, well-stocked. Good service.

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Марина Левчук

Level 11 Local Expert

I loved MTS very much. I've been their client for many years. But she left because of an unjustifiably expensive fee. I switched to life and the cost of paying for communications and the Internet decreased by 2 times.

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Анастасия

Level 8 Local Expert

Very competent staff. I have never left there with an unsolved problem.

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Anonymous review

Individual rates, convenient office location, good work schedule

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Наталка

Level 6 Local Expert

Just a good connection, very qualified specialists, they will explain, tell and show everything. Sometimes I'm surprised at their patience, almost always a lot of people. But the staff is always friendly and always with a smile. Well done!

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Екатерина Клевцевич

Level 8 Local Expert

I recently bought a phone, the service is good, but on the official MTS website it was written that the phone is in stock and it was not in the store.

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Роман Ц.

Level 5 Local Expert

Qualified employees,friendly,high-quality service, a wide selection of goods!)

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Игорь

Level 11 Local Expert

It is clear that the salon staff is interested in expanding the MTS operator's customer base.I was passing through from Moscow, I went to issue a guest SIM card.The service was at a high level Thank you.

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Женя Юдчиц

Level 14 Local Expert

Constant queues, no matter what day you don't come in, at least 10 people are worth it

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Роман Лицкевич

Level 5 Local Expert

Everything is super

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Олег Булько

Level 11 Local Expert

Good service, pleasant staff. But we were disappointed with a recent purchase. Warranty case, not repairable. Everything would be fine, but the sediment remained. As it is, everything is fine)

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Mts

121 review