Mts

4.7

566 ratings

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Сергей Сергеевич

Level 2 Local Expert

Hello, dear ones. I wanted to write rather not about a specific communication salon, but about the situation with the MTS warranty on gadgets sold in general. For many years, I bought phones only in MTS stores, most often more expensive than the market price, solely because of their powerful warranty, and with any nuances, I was always able to find a solution to problems, if any. But 2.5 years ago, I decided to buy myself another phone, in this case, the flagship. I doubted it for a long time, because in some other stores it cost 400 rubles cheaper. And also with installments. But, remembering their warranty policy, I still made the choice to buy this device from MTS. I realized almost immediately that it was running out of battery by 50-60% overnight and it was impossible to have a phone conversation with it for more than 5 minutes. All the time I didn't hear the caller, then they didn't hear me. I brought it back, they listened to me, wrote something down, took it away for examination, this has happened before, everything is fine. After a while they returned, they said everything was okay. The issue has been resolved with the discharge of the battery, indeed, but there are no communication failures. I bring it back again, the same result. I didn't solve the issue more radically just because I always have 2 phones, 1 of them cheaper for work, the 2nd for a good camera and use at home. But now, when a call arrives, you have to put the flagship aside and pick up the phone on a cheap one, otherwise you won't be able to talk. I am completely disappointed with the new warranty policy, and for those who have taken out this work to finish reading, I strongly recommend that you do not overpay and buy phones where it is cheaper. After all, there are many installments now, and the MTS guarantee is very different from what it used to be. Thank you for your attention, maybe the information will be useful for someone.

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Igor Turbal

Level 7 Local Expert

I have an ID card and it was necessary to transfer the number from one person to me. Dialogue: - need a PIN from the card ID "I don't have any with me." - we will not be able to register you as a new user. - I'm not a new user, I already have a number. - I need it anyway * I call my wife, she's looking for pins* *They start reading my card, they try for half an hour, it doesn't work because the device doesn't work *Transfer the SIM card without the need for pins*

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Анна П.

Level 4 Local Expert

Great salon! The specialist listened attentively and solved all the questions quickly and with a smile! I'll come back for a New Year's gift only here!

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Зоя К.

Level 2 Local Expert

Good afternoon, everyone! I would like to express my deep gratitude and say a big thank you to consultant Alexander Kalinov, whose intelligence, endurance, generosity and professionalism have helped not only solve the current problem, but also to save the reputation of Mts salon in my eyes at the moment... THANKS A LOT again!!!

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Алиса

Level 10 Local Expert

Fast service,digitalization of the queue. A clean store, a large selection

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юлия медведь

Level 4 Local Expert

The electronic queue has put things in order in the salon, and there are many consultants working at the same time who are ready to help.

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Дима

Level 3 Local Expert

I thank the consultants and sellers, they told me everything about tariff plans, installments and by phone. I bought infinix, which now launches all mobile tournaments, anyway I play for fun, everything is very cool, thank you

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Оксана Ермолова

Level 3 Local Expert

The Internet has not been loading for the last two months, I am writing to the operators, this is generally:ask a question ten times, then wait for an answer ten times.in fact, the money I pay(80p.)for two access points, it's down the drain.do not connect, the money is thrown away. the Internet is loaded into A1 without any problems, I will connect it.and MTS says Europe is blocking, so if it's blocking, why doesn't it block A1 and everything is flying there.in short, do not be fooled by a cheap MTS, it's better to be a couple of rubles more expensive and you will be happy.I'm for A1

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Александр Болашенко

Level 9 Local Expert

The staff is excellent, the service is good. The only caveat is that parking is paid nearby.

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ivetta n.

Level 2 Local Expert

I applied to the salon in Mogilev, on Mironov Street, to find out the possibility of connecting home Internet and television. She asked for help choosing a pricing plan. The answer was- you open the website and choose. And when I asked to clarify how many minutes I had spent on Mts, and how many on other networks, the girl twisted her face so that I choked.. How is it possible? Not everyone can read text on their phone, and many older people won't understand all the nuances of tariffs... so if she comes to me for an appointment at the hospital, and I give her a medication guide and tell her, you can choose what suits you and how to take it... She would probably have been indignant for a long time.. As a result, she left MTS for Wellcom...

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Иван Соловьев, заслуженный юрист России

Level 15 Local Expert

On satellite TV, the service, the service, the attitude towards the customer below the baseboard is disgusting. The operator CANNOT be reached, the problem CANNOT be solved. I waited for a response for 55 minutes, after which my number was simply dropped. I strongly advise against using these MTS services. In addition, the slightest wind or rain turns off the TV. In short, take care of your nerves and money, find other, better operators.

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𝓜𝓪𝓻𝓲𝓼𝓱𝓪

Level 14 Local Expert

The communication salon is not bad, not large in area, but a large assortment of phones, iPhones, accessories, etc. Installments, electronic queue, payment by card and cash, consultation, 4 windows for discussing clients, but there are a lot of people in you and a queue is created (but everything is quickly resolved). The staff is polite, young and sociable!

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kadede

Level 5 Local Expert

Cool! The guest SIM card is issued quickly and well) we have been traveling here for 15 years, everything has always been great.

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Павел К.

Level 5 Local Expert

a good salon, a large assortment and pleasant consultants!

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Александр Поздняков

Level 10 Local Expert

Nice salon. Friendly specialists. A good selection of models. Prices are the same as everywhere else.

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Катусев Александр

Level 4 Local Expert

The service has slipped. The consultants are just standing there. I don't want to go in there.

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ivan ivanov

Level 3 Local Expert

In window No. 6, the "Specialist" does not have information about tariffs. It cannot offer current services to customers.

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Константин Форд

Level 8 Local Expert

A pleasant place, despite the specifics (in the sense of working with people is always not easy), the logistics of service is set up for 4+, there are no dead ends when inspecting the goods, the corporate Clients department was impressed-the guys there are special +++ especially the girls.Keep it up

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Инна Костанова

Level 3 Local Expert

I want to write about the Internet itself on MTS. I live on Schmidt Avenue. Lately, the Internet has been working in a disgusting way. I contacted the chat, zero service. Today I called the 24-hour number on 017 2379838. There is no answer at all. I held the phone for 4 minutes. And what to do next. I'm thinking about maybe switching to another operator.

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Надя Юрко

Level 17 Local Expert

Friendly, courteous staff. They will always tell, show, and explain everything in an accessible way. The waiting time is minimal. All specialists are always working. Convenient location in the city center.

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Николай Подникольский

Level 5 Local Expert

I have been an MTS subscriber since 2006. I periodically come to this salon in view of the most convenient location compared to the others. I really like the terms of installments from the store without contacting banks. The staff is friendly and willing to offer you something that you would like or advise you better and more expensive. Still, they are not very intrusive with offers of additional services, which is not annoying. Of the cons, if you do not know about promotions for a certain product or for your birthday, then they will not tell you about it, I assume that to increase income, although they may forget from fatigue)

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Андрей Д.

Level 9 Local Expert

A very good and convenient MTS communication salon. Polite and competent staff: recommended the product, advised on services. Everything is on the level. I recommend you to visit.

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Pablo Carpintero

Level 11 Local Expert

MTS central office in Mogilev, parking nearby is paid, after 18.00 for free, a good selection of mobile phones. There is an installment plan for subscribers

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Николай Боровецкий

Level 3 Local Expert

They advise and help a lot.

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Ольга Пескова

Level 6 Local Expert

A disgusting operator. Has anyone tried to call the operator?. I'm listening to the second hour on the hotline- the operator's waiting time is more than 10 minutes. The second hour!!!!! Do you have one operator for the whole of Russia???? Well, guys, don't skimp on operators. According to the ZoPP, are these my problems? And I paid for the service. I suggest that everyone reading this review write an appeal to Rospotrebnadzor, Roskomnadzor. Through public services. And then send the answer to the prosecutor's office with a request for verification, including for the corruption component.

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Alexandr

Level 11 Local Expert

A good communication salon , sometimes the words of installment specialists differ, the choice of goods is quite diverse, the prices are pleasant, there are tricks in installments relative to other operators

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Знаток города

Level 18 Local Expert

02/07/2025 Issued an ESIM for iOS. Of the 5 windows, only two were open. The third madam was walking from the utility room to her worker, seeing the accumulated queue, including an elderly woman with a wand, but with a proud and arrogant look, she answered "Wait" twice. A queue has been assembled. We waited, got to one of the same two "unfortunate specialists", paid 6.5 rubles for the service, and were given a piece of paper with a printed QR code. When we got home, we tried to add an ESIM, but it didn't work out. A call to the support service, the answer is: you need to go to the MTS communication salon again, they will set you up there!!! AND WHY COULDN'T THIS INFORMATION BE IMMEDIATELY REPORTED TO THE COMMUNICATION SALON ON MIRONOV STREET IN MOGILEV AND POSTED THERE AT THE FIRST REQUEST?!?!

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Вика В.

Level 8 Local Expert

The service is good. The girl who worked with us is very polite, explained everything well and told us. We ordered a phone, it was delivered 2 days later.

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Николай Филимонов

Level 6 Local Expert

"Cellular network activation failure" On all the phones that I had - I see this message several times a day. I bought phones from MTS and other large companies, mainly iPhones. When traveling outside the Republic of Belarus, local mobile operators work without such a message. I changed phones , SIM cards - the problem has always been and most likely will remain .

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Елена Т.

Level 2 Local Expert

In June 2021, the Xiaomi Redmi Note 10 s smartphone was purchased. in July, we had to contact the MTS salon to be checked, because the phone turned off and did not turn on for 30 minutes, deleted photos, contacts, and logged out of applications on its own. On October 31, 2021, while charging the phone, it began to turn off and on on its own. Such a low-quality product is sold in MTS salons! I DO NOT RECOMMEND BUYING!!!

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karna4ev-andrey

Level 28 Local Expert

Hello, nice prices!I advise you to visit

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Инна Грищенкова

Level 14 Local Expert

Quickly. High-quality. Nice staff.

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Света

Level 14 Local Expert

MTS head office. There are always a lot of customers, but an established queue system helps to avoid discomfort.The staff is competent and polite.

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Саша Гончаров

Level 3 Local Expert

Red is a complete zero in customer service, thank you for your help and service.

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Кирилл

Level 10 Local Expert

The service is good, the connection or purchase is fast and comfortable. Employees will always prompt, show and advise.

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Наталья Скаличева

Level 12 Local Expert

Fast service. Good service. Thanks

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Татьяна Голубева

Level 7 Local Expert

Polite consultants explain everything perfectly without trying to sell what is more expensive)))respect.

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Наталья

Level 16 Local Expert

I visit often, attentive polite staff,everything is solved quickly,a good selection of gadgets

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Дмитрий Мануйло

Level 5 Local Expert

Always polite staff The service is excellent

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Андрей Беликов

Level 11 Local Expert

A very good salon with a full range of services. A separate bonus is that a bank branch with a good exchange rate is located in the same office.

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Митин Артур

Level 10 Local Expert

The managers are not familiar and do not know about the product and the Internet speed. They don't know the difference between bits and bytes. They spit numbers, but they are far from them. + MTS steals money from accounts. They couldn't explain to me where the money went. The card was turned off, and the Internet was plowing through it.

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Дмитрий Татаринов

Level 10 Local Expert

An excellent MTS center, bought everything, arranged everything, employees consulted, An excellent MTS representative office in Mogilev!

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Anonymous review

I like MTS. I advise those who have not chosen communication.The best, affordable rates. There is an installment plan for mobile phones. Attentive, cultured operators who will tell you and advise you which phone to choose

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Сергей П.

Level 2 Local Expert

Good day! The impression of the crane cabin is negative! I applied under warranty 2 times as a result, the damage was not eliminated! There are no alternatives offered, the guards are not competent! I will appeal to consumer protection! I don't like all this red tape, but they force me to

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Tacha Rangelova

Level 13 Local Expert

It is very pleasant to visit this center, very attentive and prompt staff, always ready to help)

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Елена А.

Level 9 Local Expert

I really like the service sector, clearly, quickly and competently. The girls are all friendly, everything is great.

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Геннадий

Level 12 Local Expert

Long service time. There have been no changes for the better in the 4 years since the replacement of the SIM card. As I have bypassed it, I will continue to bypass it.

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Aliaksandr Kundalev

Level 10 Local Expert

I have been a subscriber for 18 years now. There are controversial issues, but they are resolved quickly.Communication is communication, more relay towers are needed to improve it, then the quality of communication will be better.

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Anonymous review

The workplaces at the entrance are without air conditioning and the lighting is insufficient.... the service is attentive....there are no questions about the assortment

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Иван

Level 25 Local Expert

There is always a queue, not every specialist is ready to help with benefits for you, more often they offer expensive solutions to your problem.

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Mts

154 reviews