I bought a phone at the salon, and I am very grateful to the staff for their help in choosing and further transferring data from the old phone to the new one.
Vladislav Dombrovsky helped me choose the model, because the camera was important to me - we took several comparative shots on different phone models in the salon to choose the most suitable one.
After the purchase, I had difficulty transferring data to a new phone, and Vladislav was very active in helping, although his duties were to sell the device, not to provide user training.
Even though the salon's opening hours were over, the staff did not ask me to leave, but installed all the necessary updates on my phone until the end and only then closed the salon.
If Vladislav's supervisor reads the reviews, I believe that this employee deserves encouragement.
See original · Русский
2
Show business's response
Света Григорьева
Level 18 Local Expert
February 10
Pleasant atmosphere, stylish and clean
I was satisfied with the courteous staff, the consultation and the purchase of the room
See original · Русский
Show business's response
Александр
Level 5 Local Expert
August 28, 2023
Maybe the service is normal, but I was unlucky.
I bought a new phone, replaced the SIM card from the old phone with a new one. I was tormented with setting up , restoring passwords, and so on. I came in for help and advice. Specialist Grigory, I do not remember the last name, began to whine that where he bought there should be set up.
A different company's phone, slightly different applications and settings. I asked for help to figure it out, but again "if they bought from us."
Well, the 5 Element store is nearby, I went in, I applied. No problem, the guys figured it out in 5 minutes, helped to restore the floggings that they had forgotten, wished them a good day and come back if there are any questions.
That's the MTS support and Service team. Big greetings to "specialist Grigory"