МТС

4.9

613 ratings

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Дмитрий К.

Level 5 Local Expert

Good!

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Яна Кирилюк

Level 7 Local Expert

Excellent service, they will always help, how many times I have applied- I have never had the slightest disappointment in the service)) pleasant polite friendly staff)) it's a pleasure to come)), the electronic queue, almost all windows are working, so the queue is moving megabustly! A huge selection of products, competent consultants will select exactly the product that meets your request. I always buy smartphones only here)) and also I want to note separately the cleanliness and comfort))

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Инна

Level 13 Local Expert

A good communication salon is located in the city center opposite the Central Department Store. Everything is neat, there are a lot of goods, there is a place to relax and wait for your turn. However, the queue is slow and large, it's good that it's electronic.

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Людмила Сорокина

Level 6 Local Expert

A very nice salon.I like it.There is a huge selection of phones.I bought phones for myself and my daughter.Everything is at the highest level in terms of service.With a smile, the polite ones will explain everything and tell you.The young people who work in the hall react instantly to the guests, well done.

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Николай Евтушик

Level 4 Local Expert

Good service, but like all operators, they sin by connecting additional services to you, the first recommendation is to write a statement banning paid SMS. 2. Check in the mobile application which additional services have been connected to you. 3. Even if you just log in to the MTS mobile app, I read the algorithms and don't give you any extras. 4. If you have any problems, do not hesitate to write complaints when considering 90% cancellation, services imposed on you, and a refund.

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Татьяна Жогло

Level 2 Local Expert

I bought a phone and would like to express my gratitude to the mobile technology consultant. I bought an infinix, a fast phone, never failed, I use it with pleasure, the seller, who advised him, also told me about a profitable installment plan and I paid without any overpayments. Thank you very much

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Вячеслав Рокало

Level 8 Local Expert

Employees bend their line, send MTS info, the children connected some service that no one used, but the money was written off and not a little, they refused to refund the money, the wife and 2 children had to leave for A1, there was little customer orientation

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Икромжон Жураев

Level 10 Local Expert

As soon as you ask a consultant about a particular smartphone, they immediately switch to another model, which is 2 or 3 times more expensive, although you ask to tell us about this model, it just infuriates

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ПОЛИНА

Level 4 Local Expert

The service was disgusting, there were a lot of employees (there were 7-8 pieces), but there was no point, there were no people except us, no one said hello or said goodbye. They don't know anything and apparently don't want to know, they simply can't even see which store the product is in. It is unclear why they receive a PO.

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Татьяна Орсик

Level 6 Local Expert

Every time I visit this salon, I am at a loss. For ten whole minutes I stood near the display case with iPhones, waiting for the consultant, so no one came up to me, at that time, two clown consultants were nearby and discussed their personal topics.I haven't asked you hard yet!

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Виктория Цымук

Level 4 Local Expert

The consultants are polite and attentive. Specialist Dmitry Anikeenko explained everything clearly, polite.... Nice to come by, I'll come to you to buy a phone. Thank you 🙂

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Валик Борсук

Level 7 Local Expert

Cool kind qualified staff the provision of services at the highest level is very fast and high-quality, and as for the assortment, it is generally ideal

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Наталья Л.

Level 3 Local Expert

The employees of this salon are completely incompetent and unable to solve problems with equipment in installments. I took the laptop in installments, which I haven't even used yet, because it wasn't charging. I returned it under warranty, and a week later I was informed that it was possible to terminate the purchase agreement, because the laptop was not suitable for further use. As a result, the purchase and sale agreement with me was terminated, but The extended warranty agreement could not be terminated, none of the employees knows how to do it. The amount there is 258 rubles. I was sent to the "In touch" salon, allegedly they could terminate this contract there, such instructions were given by the head.But they sent me back to MTS at the In Touch salon. Unfortunately, the staff does not know how to do this. I am waiting for a response from the management. I wasted 2 hours of my personal time today due to the incompetent work of the salon.

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Level 11 Local Expert

I've been to this office several times for various issues: connect/disconnect, buy something. Prepare to be stuck in line for at least 20 minutes. Either there are not enough workers, or everyone is working so slowly. But it seemed to me that 2-3 employees were constantly absent on smoke breaks. Overall, the office is decent and clean.

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Владимир Дроздов

Level 17 Local Expert

I have been using the services of the Mobile Telesystems company for many years. I often go to this particular communication salon. The attitude of the consultants is good. There are queues, but depending on the time of day. There is a corporate department in the basement. I am also a corporate client, and I also use the services as an individual. Previously, I bought smartphones and watches in this office more than once, connected SIM cards and services. After I got overdue loans, I lost the opportunity to buy equipment in installments. MTS previously provided me with a credit calculation method. I have not always been able to optimize and reduce communication costs. Once I applied to MTS with a petition, where I indicated that 'I have a difficult financial situation. Please help me with groceries. I have several loans that I have to pay off, the second disability group. I work part-time as a territory cleaner. In case of refusal, please write specifically what you refused. Thank you in advance.". Four days later, I received an unsubscribe, where the following was written: "Dear Vladimir Sergeevich! Thank you for choosing Mobile TeleSystems LLC (hereinafter MTS) as a mobile operator. Upon your request, we inform you that the cost of services offered by MTS to customers is formed on the basis of planned cost, all types of established taxes and non-tax payments in accordance with tax and budget legislation, profit necessary for reproduction, determined taking into account the quality of services and market conditions. Unfortunately, it is not possible to satisfy your wish. We will be grateful to you for any information related to receiving services provided by MTS." Once again, I asked for help to donate several pairs of socks to me and received exactly the same response. My comment to write in case of refusal, what exactly MTS refuses, was ignored. It's not strange. Do they read appeals inattentively?! I believe that MTS has the opportunity to help, imagine at least the size of advertising budgets, probably from each iron you can learn about MTS and its services. They just don't want to help, perhaps because if you help one, then others will somehow find out and want the same help. Although this is inaccurate. I would have refused the services of this company long ago, if there were suitable alternatives. As for services. As an individual entrepreneur, I use the "Corporate Super max" tariff for 26 rubles 83 kopecks. The tariff plan includes some unlimited video, social networks and messengers, as well as unlimited calls to all networks of the Republic of Belarus. Most of all, it is pleasant that the company provides the opportunity to connect the service "50 minutes of international calls" (Calls abroad at a special price) for 10 rubles 86 kopecks. Despite the advantages of the tariff plan, earlier, when I had two smartphones and used a TWIN card, I did not have enough traffic - 15 GB. I had to connect the Picnic service, which allows you to use two GB of traffic at unlimited speed, as indicated on the MTS website. Picnic also allows you to use MTS music and press services for free. I would also like to tell you about one important service of the company. This is an SMS Extra package of SMS services that provides the subscriber with additional features when using SMS. This service is always connected to me. I am grateful to MTS, but I have a wish that this company would be more humane, or something.

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Владимир Рамский

Level 11 Local Expert

The best MTS salon in the city. High-quality service. Good consultants. A large selection of gadgets and accessories

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Оксанушка

Level 7 Local Expert

We quickly and accurately resolved financial issues, without red tape and unnecessary water. I would like to express my special gratitude to Deputy Rector Andrey! CORRECT AND INTELLIGENT.

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Ира Великоселец

Level 3 Local Expert

Employees at the workplace laugh and do not provide any help. They can't explain anything. On 24.01, a most incompetent person was sitting at the 6th place, he kept sending to the website, supposedly everything was written there, although basic things were asked. If you came to clarify, then it was unclear after studying the information on the website. Just to stand there and laugh and scratch your tongues, disgusting employees

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Ольга В.

Level 4 Local Expert

There are unprofessional and indifferent employees who cannot or simply do not want to provide advice. The disgusting impression of visiting this place.

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БрестИнтерМаркет

Level 15 Local Expert

I visited both as an individual and as a legal entity. Quickly, carefully. There was a problem with the phone, we found the reason, and we helped. No questions asked.

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Павел Ярошик

Level 6 Local Expert

Extremely unprofessional service. Almost two years ago, I connected a SIM card so that there would be home Internet from a modem, only recently I noticed that the "music player" service was activated with daily payment all this time, although I could not use it. They couldn't offer me a solution to the problem, but they forced me to buy a robot vacuum cleaner in installments! Disconnected the number! I don't recommend it.

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Сергей Владимирович самый

Level 8 Local Expert

Unfortunately, employees do not have proper training and clients are told real nonsense. For example, if a SIM card is removed from the phone, then beeps should go and the caller who is calling should hear the beeps as if no one is answering.

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Irina Dzyaba

Level 13 Local Expert

A good salon, many phone models, high-quality service, but you can also take a phone in installments, without a certificate of income, you only need a passport

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Alex R

Level 11 Local Expert

Super Communication salon. There are all new items. You can buy a uhd 4k TV for 1500 rubles or a robot vacuum cleaner. There are a lot of gadgets and there is a consultant for each company!

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Юрий Мойсеюк

Level 4 Local Expert

My wife and I came to MTS to choose a TV. We are very glad that our consultant was a young man named Alexander. It is rare to meet such consultants!!! He explained everything, showed it clearly, advised, and helped load the TV into the car after the purchase. It's just great!!!! It is rare to find such an attitude towards a client.

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Эдуард

Level 3 Local Expert

It's terrible, this is the worst operator, I've been with MTS for more than 20 years, but I haven't seen this yet, I came to take the goods in installments, they immediately refused, they didn't explain the reason, it turned out I had an installment plan, I always paid through the MTS application and on time in the application it is necessary to pay 0.01 kopecks and the application does not accept payments in the amount of 0.01 kopecks. the minimum amount is 10 kopecks, and when you throw 10 kopecks, you write the wrong amount of payment, WHAT!??? I gave up on this penny and moved on, and when I came to take the goods because of this penny, the visa was refused, you first fix your application... I was not upset, I went on the contrary, I took the product that I wanted and in total it turned out to be more profitable by 50 rubles in installments, if that's the center (the Salon is in touch), although there are also unique people who do not issue checks, then they return them in the hope of winning an electric car. My tariff of 17 rubles per month is still old, and an MTS employee, not immediately seeing my needs, started selling me a tariff for 30 rubles... Everything is very cleverly done here according to the tariff, my cost is 17 rubles per month and unlimited calls to all networks, but they also brought unlimited calls to all networks as an additional service and now they can adjust prices for this, points that can be exchanged for MTS money - only the name there is also a temporary loan that does not affect your the payment balance for the month. In general, the quiet horror of the employees is nothing, they are saved only by coverage outside the city.... Friends, if you don't need a connection outside the city, switch to another operator, I won't say which one, but the conditions there are two heads higher. What can we talk about at all, even if we look at the tariffs that are currently available for children with disabilities 5.90 per month, yes, no questions, but 10 GB per month costs 19 rubles... Think guys....

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Вячеслав Любчук

Level 5 Local Expert

Great office. Friendly consultants. Good location. A wide range of products for every taste and price.

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Аленка

Level 20 Local Expert

A large selection of phone models. Installments without interest are being processed now in a matter of minutes. The staff is always polite. And what is not a little important, many with a smile on their face)

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Руслана Бойко

Level 11 Local Expert

Wonderful! The consultants are patient and competent. The choice is sufficient. They are attentive to customer questions. In general, I recommend it!

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Яна

Level 5 Local Expert

We applied to connect 4g Internet with our equipment. They issued it quickly, issued a SIM card, but the equipment was not registered, although we brought a modem and clarified whether it was necessary to connect. I had to go again another day.

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Молоденова Жанна

Level 11 Local Expert

The operator did not politely respond, saying that if you don't like it, move on to another one

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Анастасия В

Level 21 Local Expert

An ordinary communication salon with an electronic queue. But! Responsive staff work here, who not only advised on tariffs, but also advised excellent places that are worth visiting in Brest. We are very grateful!

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Михаил Гордиюк

Level 2 Local Expert

I hesitate to ask, but how do people with disabilities climb these stairs????

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Олег Евгеньевич Толмачёв

Level 10 Local Expert

Qualified staff, convenient queue, cleanliness, order, availability of samples and full availability of goods. We made an installment plan, help us connect the SIM card, made the PROMISED payment!!! EVERYTHING IS FINE

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Лилианна Киселёва

Level 11 Local Expert

I want to complain to the MTS service for systematically imposing paid services on the consumer, which, let me remind you, is an illegal marketing ploy on the part of the organization. Let me remind you that according to the law, it is prohibited to distribute advertising by telephone unless consent has been given, namely, I DID NOT GIVE my written consent for pop-up advertising of paid services to systematically appear on the phone display: I am against pop-up advertising in my tariff. If your organization is unable to make your user's communication comfortable, I will be forced to switch to a different tariff.

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Татьяна Яблокова

Level 22 Local Expert

A big clean communication salon! It's more like a communication store! Almost all consultants work. They are very polite and attentive. They'll help me figure it out, I had a dead phone. So they charged it for me and helped me install everything. The only disadvantage is that there is no cash register to pay for communication. And you have to pay through the service terminal. And he doesn't give out change. But you can pay with a card. Overall, the impression was the most positive! If necessary, I will contact only this salon!

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Эдуард Ромашка

Level 12 Local Expert

A good salon, friendly managers, but when buying a phone they cheated with the model

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Дмитрий М.

Level 8 Local Expert

I waited in line for two or three minutes, I was in the salon in the evening. Everything was clearly and clearly explained about the purchase of the phone. The staff is pleasant to talk to.

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Денис Кихтенко

Level 13 Local Expert

Everything is clear, the queue is small. There are a lot of working operators, fast paperwork. For a tourist who came to Brest, everything is cool.

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Владимир Бочкарёв

Level 2 Local Expert

Good service, helped to sort out the watch.

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Anton Gromov

Level 16 Local Expert

A good salon, consultants will always prompt and advise

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Александр Филатов

Level 9 Local Expert

Powerful and boaty interior.it is clear that MTS is digging in seriously and for a long time.I'm from St. Petersburg, there was a problem with the Internet.They didn't help.They don't mess with the Russian MTS.but the salon is a little rough.We don't have them anymore.

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Андрей Годов

Level 3 Local Expert

I connected to MTS as soon as he came to RB. And I still stay with him. Excellent in every way!!!

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Виктор Глинский

Level 21 Local Expert

An excellent MTS salon with a very large selection of phones and accessories for them! Very convenient location!The staff is quick to serve and clearly explains! Everything inside glows so brightly that I would even say the lighting is a bit too much! 🙂

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александр Бородин

Level 10 Local Expert

There has always been a pleasant service in this salon, but today, after visiting this salon with my wife, we were in quiet horror.We have never met such a boorish attitude in this salon, since we have been clients for a very long time.When trying to buy a phone, I wanted to get advice on the model I chose, but I never got it. In response, I heard: " If you have chosen the model you like, then why are you asking me?".Is that a decent answer?...

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marinadrag

Level 13 Local Expert

Everything is at a high level. The organization of work, the staff, the interior are all consistent. The room is clean, bright enough, and has a comfortable temperature. Thank you. I am happy to apply.

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Иван Иванов

Level 12 Local Expert

The choice of phones is good, staff helping with the selection and fast service

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Елена

Level 8 Local Expert

Very long service, we came to buy a SIM card, but we did not wait, although there were 3 sellers and a consultant.

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Аник Ф.

Level 3 Local Expert

The service is good. But I need to talk to the operator, not the bot! I'm calling two numbers and there's a bot everywhere! And I need a live specialist. I live outside the city! And I can't go to the center of Brest to find out one question. This question is NOT found anywhere in the FAQ!

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Андрей Н.

Level 3 Local Expert

Thank you very much, my mother-in-law's phone was turned off, we didn't understand what was going on. They helped a lot, prompted, thank you, you are needed, and you are doing your job well.

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МТС

175 reviews