МТС

Rating 4.9
483 ratings
Rate this place

142 reviews

Level 5 Local Expert
October 2, 2023
Good!
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Level 6 Local Expert
September 5
Excellent service, they will always help, how many times I have applied- I have never had the slightest disappointment in the service)) pleasant polite friendly staff)) it's a pleasure to come)), the electronic queue, almost all windows are working, so the queue is moving megabustly! A huge selection of products, competent consultants will select exactly the product that meets your request. I always buy smartphones only here)) and also I want to note separately the cleanliness and comfort))
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Level 4 Local Expert
August 15
A very nice salon.I like it.There is a huge selection of phones.I bought phones for myself and my daughter.Everything is at the highest level in terms of service.With a smile, the polite ones will explain everything and tell you.The young people who work in the hall react instantly to the guests, well done.
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Level 2 Local Expert
August 12
My wife and I came to MTS to choose a TV. We are very glad that our consultant was a young man named Alexander. It is rare to meet such consultants!!! He explained everything, showed it clearly, advised, and helped load the TV into the car after the purchase. It's just great!!!! It is rare to find such an attitude towards a client.
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Level 2 Local Expert
September 5
I bought a phone and would like to express my gratitude to the mobile technology consultant. I bought an infinix, a fast phone, never failed, I use it with pleasure, the seller, who advised him, also told me about a profitable installment plan and I paid without any overpayments. Thank you very much
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Level 7 Local Expert
June 16
Cool kind qualified staff the provision of services at the highest level is very fast and high-quality, and as for the assortment, it is generally ideal
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Level 6 Local Expert
August 22
Every time I visit this salon, I am at a loss. For ten whole minutes I stood near the display case with iPhones, waiting for the consultant, so no one came up to me, at that time, two clown consultants were nearby and discussed their personal topics.I haven't asked you hard yet!
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Level 16 Local Expert
May 29, 2023
I have been using the services of the Mobile Telesystems company for many years. I often go to this particular communication salon. The attitude of the consultants is good. There are queues, but depending on the time of day. There is a corporate department in the basement. I am also a corporate client, and I also use the services as an individual. Previously, I bought smartphones and watches in this office more than once, connected SIM cards and services. After I got overdue loans, I lost the opportunity to buy equipment in installments. MTS previously provided me with a credit calculation method. I have not always been able to optimize and reduce communication costs. Once I applied to MTS with a petition, where I indicated that 'I have a difficult financial situation. Please help me with groceries. I have several loans that I have to pay off, the second disability group. I work part-time as a territory cleaner. In case of refusal, please write specifically what you refused. Thank you in advance.". Four days later, I received an unsubscribe, where the following was written: "Dear Vladimir Sergeevich! Thank you for choosing Mobile TeleSystems LLC (hereinafter MTS) as a mobile operator. Upon your request, we inform you that the cost of services offered by MTS to customers is formed on the basis of planned cost, all types of established taxes and non-tax payments in accordance with tax and budget legislation, profit necessary for reproduction, determined taking into account the quality of services and market conditions. Unfortunately, it is not possible to satisfy your wish. We will be grateful to you for any information related to receiving services provided by MTS." Once again, I asked for help to donate several pairs of socks to me and received exactly the same response. My comment to write in case of refusal, what exactly MTS refuses, was ignored. It's not strange. Do they read appeals inattentively?! I believe that MTS has the opportunity to help, imagine at least the size of advertising budgets, probably from each iron you can learn about MTS and its services. They just don't want to help, perhaps because if you help one, then others will somehow find out and want the same help. Although this is inaccurate. I would have refused the services of this company long ago, if there were suitable alternatives. As for services. As an individual entrepreneur, I use the "Corporate Super max" tariff for 26 rubles 83 kopecks. The tariff plan includes some unlimited video, social networks and messengers, as well as unlimited calls to all networks of the Republic of Belarus. Most of all, it is pleasant that the company provides the opportunity to connect the service "50 minutes of international calls" (Calls abroad at a special price) for 10 rubles 86 kopecks. Despite the advantages of the tariff plan, earlier, when I had two smartphones and used a TWIN card, I did not have enough traffic - 15 GB. I had to connect the Picnic service, which allows you to use two GB of traffic at unlimited speed, as indicated on the MTS website. Picnic also allows you to use MTS music and press services for free. I would also like to tell you about one important service of the company. This is an SMS Extra package of SMS services that provides the subscriber with additional features when using SMS. This service is always connected to me. I am grateful to MTS, but I have a wish that this company would be more humane, or something.
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Level 18 Local Expert
August 13
An ordinary communication salon with an electronic queue. But! Responsive staff work here, who not only advised on tariffs, but also advised excellent places that are worth visiting in Brest. We are very grateful!
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Level 8 Local Expert
June 20
Unfortunately, employees do not have proper training and clients are told real nonsense. For example, if a SIM card is removed from the phone, then beeps should go and the caller who is calling should hear the beeps as if no one is answering.
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Level 22 Local Expert
October 30, 2022
A big clean communication salon! It's more like a communication store! Almost all consultants work. They are very polite and attentive. They'll help me figure it out, I had a dead phone. So they charged it for me and helped me install everything. The only disadvantage is that there is no cash register to pay for communication. And you have to pay through the service terminal. And he doesn't give out change. But you can pay with a card. Overall, the impression was the most positive! If necessary, I will contact only this salon!
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Level 10 Local Expert
November 24
Clean, bright and good service staff.
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Level 3 Local Expert
December 3, 2023
The service is good. But I need to talk to the operator, not the bot! I'm calling two numbers and there's a bot everywhere! And I need a live specialist. I live outside the city! And I can't go to the center of Brest to find out one question. This question is NOT found anywhere in the FAQ!
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Level 11 Local Expert
September 11
A good salon, friendly managers, but when buying a phone they cheated with the model
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Level 20 Local Expert
July 14, 2023
An excellent MTS salon with a very large selection of phones and accessories for them! Very convenient location!The staff is quick to serve and clearly explains! Everything inside glows so brightly that I would even say the lighting is a bit too much! 🙂
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Level 11 Local Expert
August 17, 2023
Wonderful! The consultants are patient and competent. The choice is sufficient. They are attentive to customer questions. In general, I recommend it!
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Level 23 Local Expert
April 7, 2023
It's just a terrible company. You pay money not for communication, but for your nerves spent. I do not recommend MTS as much as possible. There are other operators with much better conditions and quality of communication. You call the operators, they are not educated people. Who cannot give an answer to a simple question (what do I pay money for in MTS) I hope that the management will read the review and ask why everyone is complaining about MTS
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Level 15 Local Expert
June 21, 2022
Spacious office, friendly staff. Despite the fact that I am from another country, we communicated in Russian. Everything was clearly explained both on tariffs and on payment. Even for me, the stupid one was repeated twice without nerves. I advise all visitors not to look for SIM cards in stalls, but immediately contact MTS to qualified specialists. Lenin 3.
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Level 10 Local Expert
February 2, 2023
Super Communication salon. There are all new items. You can buy a uhd 4k TV for 1500 rubles or a robot vacuum cleaner. There are a lot of gadgets and there is a consultant for each company!
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Level 3 Local Expert
June 8
Quickly served. The guys are attentive and polite.
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Level 5 Local Expert
July 19, 2023
We applied to connect 4g Internet with our equipment. They issued it quickly, issued a SIM card, but the equipment was not registered, although we brought a modem and clarified whether it was necessary to connect. I had to go again another day.
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Level 12 Local Expert
September 3, 2023
A good salon, many phone models, high-quality service, but you can also take a phone in installments, without a certificate of income, you only need a passport
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Level 12 Local Expert
August 11, 2022
Everything is clear, the queue is small. There are a lot of working operators, fast paperwork. For a tourist who came to Brest, everything is cool.
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Level 22 Local Expert
November 11, 2023
For many years I have not been served there since their tariffs were very high now I don't know no one offered anything I'm on A1
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Level 5 Local Expert
December 22, 2022
MTS is a supermobile operator, I love it and have been using it for about 20 years. As for this and all the salons that I know, the employees there seem to be cloned, knowledgeable, kind and unobtrusive.
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Level 10 Local Expert
December 29, 2021
Qualified staff, convenient queue, cleanliness, order, availability of samples and full availability of goods. We made an installment plan, help us connect the SIM card, made the PROMISED payment!!! EVERYTHING IS FINE
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Level 2 Local Expert
November 21, 2022
Disgusting company. The quality of services leaves much to be desired. They send a bunch of unnecessary promotional SMS messages, but it turns out that they are not obliged to send a message about the debt. Based on this, they can unilaterally block and even withdraw from service and impose penalties and penalties. I do not recommend anyone to contact them.
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Level 13 Local Expert
January 14
Great service if you follow the promotions from MTS
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Level 16 Local Expert
January 22, 2023
On December 31, I connected the child. Santa Claus gave me a phone. As a result, the activation of the SIM card on January 1 is 20:00 pm. The child waited for the whole day to be able to call. Then, as it turned out, people started calling the young lady's number and wondering what and why the child had this number.
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Level 3 Local Expert
May 11
Handsome operational guys
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Level 8 Local Expert
July 12, 2023
Very long service, we came to buy a SIM card, but we did not wait, although there were 3 sellers and a consultant.
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Level 15 Local Expert
July 20, 2023
A good salon, consultants will always prompt and advise
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Level 4 Local Expert
March 13, 2023
It's spacious and cozy. Consultants will always help with the choice
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Level 7 Local Expert
April 18
Everything is very fast and clear
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Level 3 Local Expert
January 28, 2023
Polite staff! Service is fast! Convenient location!
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Level 12 Local Expert
January 23, 2023
A good salon, phones are cheaper than in other stores, good installments, consultants are so-so, of course, I even argued last time
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Level 13 Local Expert
March 18, 2023
We need to train the staff to issue SIM cards, I didn't think it was such a big problem, and it takes 1.5 hours.....
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Level 3 Local Expert
May 2, 2022
Thank you very much, my mother-in-law's phone was turned off, we didn't understand what was going on. They helped a lot, prompted, thank you, you are needed, and you are doing your job well.
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Level 7 Local Expert
July 18, 2022
I waited in line for two or three minutes, I was in the salon in the evening. Everything was clearly and clearly explained about the purchase of the phone. The staff is pleasant to talk to.
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Level 11 Local Expert
September 11, 2022
The choice of phones is good, staff helping with the selection and fast service
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Level 6 Local Expert
May 13, 2023
Attentive managers, good service!!!!! I bet 5+!
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Level 11 Local Expert
May 17, 2021
I want to complain to the MTS service for systematically imposing paid services on the consumer, which, let me remind you, is an illegal marketing ploy on the part of the organization. Let me remind you that according to the law, it is prohibited to distribute advertising by telephone unless consent has been given, namely, I DID NOT GIVE my written consent for pop-up advertising of paid services to systematically appear on the phone display: I am against pop-up advertising in my tariff. If your organization is unable to make your user's communication comfortable, I will be forced to switch to a different tariff.
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Level 19 Local Expert
August 8, 2023
Large, spacious, lots of smartphones
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Level 19 Local Expert
August 24, 2022
Everything was correctly explained, shown and told. MTS in Brest is good.
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Level 10 Local Expert
December 6, 2020
There has always been a pleasant service in this salon, but today, after visiting this salon with my wife, we were in quiet horror.We have never met such a boorish attitude in this salon, since we have been clients for a very long time.When trying to buy a phone, I wanted to get advice on the model I chose, but I never got it. In response, I heard: " If you have chosen the model you like, then why are you asking me?".Is that a decent answer?...
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Level 16 Local Expert
April 20, 2022
A salon, of which there are a trillion in Russia. The staff is polite, they explained everything in detail what needed to be done.
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Level 10 Local Expert
August 8, 2022
Excellent service, very good attitude, I would say the best in our city
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Level 11 Local Expert
July 30, 2023
Very well, the issue was quickly resolved!
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Level 7 Local Expert
October 3, 2021
If you need to go to the communication salon, then I'm going here. Why? I like the location, there are plenty of places inside, polite staff
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Level 8 Local Expert
July 22, 2022
The guys know their business well. They quickly helped to sort out the issue.
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