We bought an elari children's watch with the ability to call for 280p, but at home, when connected, the watch does not see the Internet, neither via mobile nor via WiFi, they see the SIM card every other time, geolocation works with an error of plus minutes per kilometer. They were sent back to the service center, where an MTS employee said that this is a bad watch and it is better not to buy them, very relevant information after they have already been bought, and this watch is not cheap at all in its category, and why do you sell them if you know that the watch is of poor quality?! But the funny thing is that the service center said that everything is fine with the watch, take it and use it. How is that even possible?
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Jam J.
Level 7 Local Expert
August 29
The most disgusting service in recent times, I haven't seen such a service for a long time. I stopped by to clarify the conditions for connecting roaming before departure. Very unhappy because the specialist was torn away from eating lunch, he kicked off with the phrases "you can fly into a penny for 5000" and "it's better to connect a local SIM card." Perhaps it is better for the client to decide what is best for him. We wish you qualified personnel and service growth, because it looks like a piggy attitude.
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Show business's response
Алексей И.
Level 6 Local Expert
August 30
Alexander's employee breeds and sniffs a smartphone you don't need at all, even though you didn't come for a smartphone. And next to the employee Anastasia refused to serve, because I did not buy services from them in the salon. Where has MTS gone...? I don't know