МТС
Business hours
Open until 9:00 PM
Directions
Aeradromnaja
2.17 km
Siamionava
390 m
Information verified by owner
42 reviews
November 30, 2024
I came to change my SIM card to this wonderful service, where the operator at the counter will communicate with you not with a desire to help, but with a desire for you to get out of there as soon as possible, which I did.
All my life I have been depositing money in MTS simply by inertia, because I am tied to a number. But going to the salon this time finally convinced me that the attitude towards customers went no further than the quality of communication (which, imho, is the worst among competitors).
As a result, I fulfilled the operator's wish, and issued a SIM card in a nearby life, where they offered more for less money (not surprisingly). It remains to transfer the number and forget these three letters of MTS as a terrible dream.
For those who are going to buy something in their salons, type any product into Google and see prices 20% less with the same installments and warranty. They profit from people who are poorly versed in technology.
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March 11
I recently bought myself a new phone. Since I rarely do this, I don't know much about it. The consultant guy Evgeny (probably a representative of the Xiaomi brand) helped me a lot. He showed interesting models, compared the characteristics, and talked about the current promotions. We settled on a good phone, which I enjoy using now. Thank you very much!
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March 5
Good evening.
Review of the MTS salon on Denisovskaya Street: or "How I learned not to trust T-shirts and credit calculators)
I came to the MTS showroom as an exemplary customer: I knew the phone model, the installment amount, and even mentally figured out which pocket it would be in. But, apparently, fate decided to add spice to my consumer experience.
The first moment: I was met by a consultant in a Xiaomi T-shirt, which shone so brightly that for a second I wondered if a branch of a Chinese brand had opened here. The young man, like a direct sales magnate, began to convince me that my choice was the mistake of the century, and "this handsome Xiaomi" was the true crown of technology. Apparently, in his job description, the item "dissuade from buying anything that does not glow with the Xiaomi logo" was highlighted in bold. It's funny, but I still naively hoped that the MTS showroom would help me buy what I came for, and not arrange a presentation of an alternative universe.
Point two: the installment plan story. The amount of 4,100 BYN was displayed in My MTS personal account as a symbol of financial freedom. But on the spot, it turned out that my "creditworthiness" had plummeted to a modest 1100 BYN, apparently under the influence of the salon's aura. The consultant, like the hero of a melodrama, sighed: "Maybe a loan?" and winked conspiratorially, as if offering not a phone, but participation in a scam. When I poked his nose into the application screen, he didn't bat an eye and offered to order a phone online... directly to their salon. That is, in fact, "it is more convenient for us to receive your money online, and then you come — maybe they will bring your phone." Logic is beyond comprehension.
Result:I left the salon with the feeling that they had just tried to wrap me in a credit blanket and sell my dreams to Xiaomi. I bought a phone elsewhere for 600 BYN cheaper (and if you count the loan interest, all 800), and now every time I pick it up, I mentally thank the "hospitable" MTS. Without your skill in persuading and confusing, I would not have learned how to spend money economically!
Recommendations for MTS management:
1. Give the employees of the salon on Denisovskaya street badges "Don't trust me — trust the app."
2. Conduct a training "How not to look like a competitor's agent when you work at MTS."
3. Add a poster to the interior: "Installments in the app are not a mirage. Check before you say no to the client."
P.S. To the Xiaomi consultant, respect for creativity! If he suddenly changes his mind about selling phones, send him to the theater. The talent of reincarnation is on the level.
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